Unit21 Reviews (31)

Reviews

Unit21 Reviews (31)

4.6
31 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the flexibility of customization in Unit21, allowing them to create tailored fraud detection rules without coding. The platform's user-friendly interface and efficient case management features enhance productivity and streamline compliance processes. However, some users note that the interface can feel a bit clunky at times.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"When quality is of the utmost importance, G2 comes through big time!"
4.5/5
What do you like best about Unit21?

When you are using a product solution that is focused on protecting against fraud, you cannot fool around with the quality of those solutions. Unit 21 has been a fantastic product for our company. Review collected by and hosted on G2.com.

What do you dislike about Unit21?

We have been very fortunate, where there hasn't been any negatives to this product. Review collected by and hosted on G2.com.

Dinesh K.
DK
Dinesh K.
Business Development Specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Automate fraud and AML detection without writing a single line of code."
4/5
What do you like best about Unit21?

Automated fraud and AML detection processes

Significant reduction in fraud losses Review collected by and hosted on G2.com.

What do you dislike about Unit21?

Potential complexity in understanding and implementing the platform

Learning curve associated with using Unit21's interface and functionalities

Uncertainty about the cost and pricing structure Review collected by and hosted on G2.com.

SNEH Y.
SY
SNEH Y.
Process leader
Small-Business (50 or fewer emp.)
"Best for transaction monitoring"
4.5/5
What do you like best about Unit21?

It is the best way to monitor transactions.

It is the best platform that uses data sources to detect suspicious activities.

Data monitoring is very effective and efficient. Review collected by and hosted on G2.com.

What do you dislike about Unit21?

It should be more reliable to use.

It should be more user-friendly and easy to use.

It should have less risk for data transaction and monitoring.

There can be an improvement in data monitoring. Review collected by and hosted on G2.com.

EE
Elsayed E.
Digital Project Manager
Enterprise (> 1000 emp.)
"Fully customizable platform"
5/5
What do you like best about Unit21?

Generates action buttons to perform any task, set up workflows for escalations and exports every action taken to the admin dashboard in real-time Review collected by and hosted on G2.com.

What do you dislike about Unit21?

The solution is quite new and could add more features frequently Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Nice solution for false positives"
5/5
What do you like best about Unit21?

Easy integration, rule-creation, monitor data and compliance. It helps mainly with financial aspects. Review collected by and hosted on G2.com.

What do you dislike about Unit21?

Nothing so far I could see in all the features Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Unit21 review"
4/5
What do you like best about Unit21?

Advanced system for fraud detection, good support in implementation Review collected by and hosted on G2.com.

What do you dislike about Unit21?

long implementation process, with hard requirements Review collected by and hosted on G2.com.

Verified User in Banking
CB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Supportive team"
5/5
What do you like best about Unit21?

Always welcoming new Ideas and Their implementation without any delay is highly appreciable. Review collected by and hosted on G2.com.

What do you dislike about Unit21?

Everything was perfect. As of now not facing any major issues which impact my productivity. Review collected by and hosted on G2.com.

jonathan c.
JC
jonathan c.
Fraud Analyst
Small-Business (50 or fewer emp.)
"Very attentive team and always happy to help"
4/5
What do you like best about Unit21?

The attentiveness of the team is really great. Review collected by and hosted on G2.com.

What do you dislike about Unit21?

The overall system isn't the most intuitive one out there. Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Amazing product and team!!!"
5/5
What do you like best about Unit21?

The transaction monitoring product is great. It is packed with all the features that we needed and more! It provides a rich data insight into each transaction, by each business or customer entity. It also integrates with KYT alerts from other vendors and. displays it to our Compliance team in one place. Compliance team loves the built in SAR reporting and transaction rules/alerts that can be updated on demand, realtime. Review collected by and hosted on G2.com.

What do you dislike about Unit21?

Just the login page needs little improvement Review collected by and hosted on G2.com.

MO
Mark O.
Small-Business (50 or fewer emp.)
"Experience with Unit 21"
4.5/5
What do you like best about Unit21?

I like being able to customize profiles. Review collected by and hosted on G2.com.

What do you dislike about Unit21?

Some issues with customers after updates Review collected by and hosted on G2.com.