Unit21 Reviews & Product Details

The tool's ability to provide an effective way to analyze transactions, aggregate data, and detect links between people. The most remarkable thing about Unit21 is that it allows a compliance analyst to save considerable time when reviewing alerts, putting its functions of total transaction calculation, identification of specific flagged transactions, analysis of instruments and their possible connections with other users, and other remarkable solutions. In turn, their customer support has been attentive every time we have pointed out a deficiency in their product.

Likewise, although there is a considerable learning curve in the use of the features, once learned the tool becomes more than intuitive for an analyst. I say this because it is a platform that I use every day of my work, for the review of alerts and the preparation of narratives. Review collected by and hosted on G2.com.

While it has a detailed documentation center on how to effectively configure the tool, and like other AML Compliance tools, it lacks a training center that would allow users of the platform to more intuitively learn how to use it. This is asserted because, like any transactional analysis tool, there is a very considerable learning curve, and it would save time and effort if there were something of the sort. Review collected by and hosted on G2.com.

All of the Filters you can use, and the fact that you can download reports of the alerts with complete Data Review collected by and hosted on G2.com.

I Dislike that sometimes when working on a Case with a lot of information, it can update wrong, and end up deleting all info from the case, either added Alerts, or Users. Review collected by and hosted on G2.com.

I appreciate that Unit21 was built with compliance teams in mind, most of the products in this space requires a lot of engineering support. The ability to customize rule, alerts and workflows without engineering support is a game changer! It also integrates well with other systems, it's very easy to navigate and it allows us to adapt quickly to emerging risk, as it supports real time monitoring. My team can monitor alerts in real time, manage cases and escalate easily, all within the platform. The team is also exceptional, the level of support we receive is one of the many reasons we love working with Unit21. Review collected by and hosted on G2.com.

With the volume of cases we see, the interface can feel a bit clunky and the search filtering can be a bit slow. Also, setting up rules can be time consuming. Review collected by and hosted on G2.com.

Unit21 has been extremely helpful in working with us to get our data integrated into their system. I appreciate their flexibility in figuring out how to handle our data files, especially since we have a specific way of organizing them that doesn’t align perfectly with their standard setup. They’ve been willing to explore options and test configurations to make the data work, which is important for us. Unit21 also has great starter rules and scenarios, and a dedicated team to work through the entire implementation process. We are thankful to have that kind of support as we move forward. Review collected by and hosted on G2.com.

Unit21 has been excellent thus far in terms of our banking-as-a-service business line. Review collected by and hosted on G2.com.

Unit 21’s rule-building feature offers flexibility for users to create and implement rules that align closely with their specific business operations. It’s a nimble and fairly intuitive tool. Review collected by and hosted on G2.com.

The strength of the feature is also its limitation: the user interface is designed with a rule builder in mind, rather than an AML manager focused on day-to-day case management and operational workflows. Review collected by and hosted on G2.com.

Interface and ease of use; user friendliness Review collected by and hosted on G2.com.

Still missing certain real-time features, l Review collected by and hosted on G2.com.

case management system, to manage and close cases. Review collected by and hosted on G2.com.

data fields are sometimes inaccurate when doing an investigation Review collected by and hosted on G2.com.

Unit21 is a no-code platform, which makes it easy to set up and use.

It offers a wide range of features for fraud prevention and AML compliance, including transaction monitoring, customer onboarding, and SAR reporting.

Unit21 integrates with a variety of third-party systems, making it easy to connect to your existing data sources. Review collected by and hosted on G2.com.

Unit21 can be expensive, especially for larger organizations.

The user interface can be a bit clunky at times.

There is a lack of documentation for some of the more advanced features. Review collected by and hosted on G2.com.

When you are using a product solution that is focused on protecting against fraud, you cannot fool around with the quality of those solutions. Unit 21 has been a fantastic product for our company. Review collected by and hosted on G2.com.

We have been very fortunate, where there hasn't been any negatives to this product. Review collected by and hosted on G2.com.

Automated fraud and AML detection processes

Significant reduction in fraud losses Review collected by and hosted on G2.com.

Potential complexity in understanding and implementing the platform

Learning curve associated with using Unit21's interface and functionalities

Uncertainty about the cost and pricing structure Review collected by and hosted on G2.com.