I like the ability to immediately pull HD clips and link to them through this software, and the reports allow you to easily track the viewership data that is critical to our clients. Review collected by and hosted on G2.com.

The most frustrating part of TV Eyes is the search terms and how often they fail to catch the stories that feature your clients, often because the closed captioning used to find your keywords is way off and spelled so differently from the actual term, you would never think to search for it. This makes it a time-intensive and non-intuitive process that can be frustrating.

I also find the editing tool frustrating for the inability to clip tighter, often forcing you to have someone starting to speak in the middle of a word – it's not very clean. Review collected by and hosted on G2.com.

I find TVEyes incredibly valuable because it provides access to every national media market, which is great for tracking news trends. It's especially helpful for finding trends in the news and seeing if a topic is being mentioned across local news channels, morning shows, and evening news broadcasts. I also appreciate that TVEyes gives us access to local news that other databases like Snapstream and Nexis don't. The initial setup was very easy, and it's nice that we can manage multiple accounts. Review collected by and hosted on G2.com.

I find the auto transcript service is not always accurate. Review collected by and hosted on G2.com.

I find TVEyes to be user-friendly, which streamlines the process of tracking Democratic senators in Michigan as they appear in media. It saves our company countless hours weekly and reduces manpower costs since we don't need to actively monitor news cycles. I appreciate the feature that emails me videos, allowing for easy recording and distribution of content. Additionally, it keeps me knowledgeable about local happenings. Review collected by and hosted on G2.com.

I find the user interface of TVEyes to be a bit dated and in need of an upgrade in terms of look and feel. Additionally, the speed at which videos are sent could be improved, as the emails sometimes take longer than expected. Review collected by and hosted on G2.com.

Its great to be able to capture clips from broadcast and pull actual insights of the reach/audience then a general # I do believe its worth the price. I do believe its worth the price. Review collected by and hosted on G2.com.

It regularly has errors with the recording. Recently we had a big interview secured that aired in 3 segments with 3 commercial break teasers. But only one commercial break teaser was recorded? the rest just wasnt recorded and we did try to get these we reached out to our Rep at InsightTVEyes but they literally couldnt do anything to help us obtain these lost clips and most importantly the numbers/reach. Review collected by and hosted on G2.com.

I use TVEyes whenever we do a PR campaign for a client. It shows me all the broad hits and radio, if any, which I can go back to and show the efficacy of the PR campaign. It solves the problem of getting broadcast hits and especially little clips that I can share. I appreciate that it's pretty easy to put, like, five or six clips into a folder report, making it easy to group placements together. I like that you can do the share link, which is pretty quick. Initially, I was downloading every single clip, but now I just do a share link instead and put that on a spreadsheet, which is so much easier. Review collected by and hosted on G2.com.

I find it challenging that everything doesn't pull into a spreadsheet very cleanly, so presenting a white label report is harder. Also, TVEyes doesn't provide ROI or any kind of PR measurement for success. The initial setup was very hard; it wasn't user intuitive, and I had to contact customer service multiple times and watch videos. Even with training, I feel we're not using it as well as we could. There's a lot of features that require tweaking, and I wish the process of running reports was more automatic and AI-driven, like filtering out ads from actual media placements and providing a clear report on media placements, audience reach, and advertising value equivalent that I can present to the client. Review collected by and hosted on G2.com.

TVEyes has been extremely helpful for our media monitoring and reporting needs. It makes it easy to find and pull clips that mention or feature the Citizen app across broadcast and cable news, which saves our team a lot of manual searching. It's streamlined our overall data and social listening process, letting us quickly compile coverage for reports and share highlights with stakeholders. Review collected by and hosted on G2.com.

Most of my issues were with the platform's design, but the recent redesign has made a big improvement. One thing I'd still like to see improved is clip visibility - it would help if it were easier to quickly view and access the actual clips within the platform. Review collected by and hosted on G2.com.

The realtime insight alerts for keywords on my watchlist are fantastic! We have reached out to customer service about the accuracy of audience measurements in those reports and there was quick and responsive action taken to adjust those numbers. The dashboard and overall interface are very user-friendly and easy to manage. Review collected by and hosted on G2.com.

The quality and resolution of clips is poor and it would be SO helpful to have the option to download higher quality versions. As far as audience measurement is concerned, it would be nice to have more clarity on how the. average viewership is calculated for a given time period. And how often that average viewership is updated (i.e. monthly, quarterly, annually).

We also produce a weekly podcast called Vegas Revealed and even though we do get alerts that a new episode has dropped, there are no analytics. That information would be amazing. Review collected by and hosted on G2.com.

I like how easy TVEyes is to use, and how easy it is to onboard other team members. The notification emails are helpful, and the broadcast quality is good. The newsletter feature is a favorite among our team as it helps us by automating work it would otherwise take a junior team member or an intern an hour or so to pull together each day. The initial setup was very easy, and the team was great. Review collected by and hosted on G2.com.

It could be a bit more cost-effective, but it’s still more affordable than the other options out there. Review collected by and hosted on G2.com.

It is terrific to be able to run reports, get fast access to our earned media coverage, save everything in the Media Center, and review our analytics. Review collected by and hosted on G2.com.

I can't say I dislike anything, though the interface is a bit outdated. Review collected by and hosted on G2.com.

TV Eyes is helpful in securing both television and radio clips for clients at my firm. For the most part, I am able to find interviews with key personnel and footage of clients and their relevant properties. Review collected by and hosted on G2.com.

One of my biggest issues with TV Eyes is the editing capabilities. I am not always able to get a clean edit of the radio and/or video clips I am looking to save. As someone who has used editing tools like Final Cut Pro and iMovie to create my own movies/video packages, it's frustrating to not always be able to provide clients with clean cut edits of relevant clips.

Additionally, the transcript/search term tools leave something to be desired. There are times when I have to search with different key words in order to find a clip; this is tiresome when the key word that should have popped up is already in the story and yet TV Eyes' transcript tool didn't catch it. Review collected by and hosted on G2.com.