Tinyclues Reviews (37)

Reviews

Tinyclues Reviews (37)

4.6
37 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and efficiency of Tinyclues, highlighting its ability to streamline campaign planning and improve targeting accuracy. The platform's user-friendly design and responsive customer support contribute to a positive experience, making it a valuable tool for marketers. However, some users note a common limitation regarding the need for manual setup of offer types before use.
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LJ
Léa J.
Assistant Marketing & CRM
Mid-Market (51-1000 emp.)
"Tinyclues : a very efficient platform which allows to optimize the platform"
5/5
What do you like best about Tinyclues?

I really like the simplicity of use, it really allows us to optimize our campaigns. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

For the moment, I have not yet had the opportunity to find any disadvantages. Review collected by and hosted on G2.com.

GB
Garance B.
Mid-Market (51-1000 emp.)
"Complete and powerful tool for segmented campaigns"
4/5
What do you like best about Tinyclues?

The possibility to use the Audience mapper and Effiency map in order to build our planning and choose our campaign thematic.

The ease of use of the platform, very intuitive Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

When we don't manage our campaign plan correctly (when two campaigns are too similar for exemple), it would be helpful to have some "signals" like red crosses for exemple (easily visible and understandable). Review collected by and hosted on G2.com.

Response from Rachel Euchner of Tinyclues

Hi Garance,

Thank you for taking the time to leave us a review. We're glad that the Audience Mapper & Efficiency Map help you build a better campaign plan. We will send your suggestion to the product team, thanks you very much!

Farah Boutaba B.
FB
Farah Boutaba B.
Mid-Market (51-1000 emp.)
"CRM Manager"
5/5
What do you like best about Tinyclues?

- The tool is easy to use

- The impact of Tinyclues in our business is positive

==> It is a great product and the team is very nice and available. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

I don't see any downsides :) . Review collected by and hosted on G2.com.

Manon L.
ML
Manon L.
Chef de projet CRM
Mid-Market (51-1000 emp.)
"Great collaboration with TinyClues"
3.5/5
What do you like best about Tinyclues?

>The different features available on the tool (targeting/audience insights/efficiency map) which allow us to optimize our campaign's targeting and to have a good overview of our customers' profiles.

> Great support and customer success team. We feel supported in our TinyClues' daily usage, and the TC team's communication is reactive and efficient. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

The tool's usability can still be improved Review collected by and hosted on G2.com.

Mathieu M.
MM
Mathieu M.
Mid-Market (51-1000 emp.)
"The best way to target our customers"
4.5/5
What do you like best about Tinyclues?

Availability to access our data and deep dive our customer knowledge. Plus, the facilicity to select some criteria to target with the most of precision as possible as. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

Some notion are not easy when we are new user of this platform.

And maybe, improve time to calculation - but nothing are blocker to use it. Review collected by and hosted on G2.com.

Response from Rachel Euchner of Tinyclues

Hi Mathieu,

Thanks for your review. We are in the process of finalizing a large update to our technology that you'll have access to next year. Scoring will be even faster than before, so stay tuned!

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"Great tool to take intelligent email targeting to a next level"
5/5
What do you like best about Tinyclues?

Really nice team. Great support. Very proffessional and structured.

Tool is easy to use and has got nice features. They keep on improving it, too.

Very good average performance of our emails when targeting was done with tinyclues. Improvement of all KPIs. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

There is nothing to say about that. Everything is good. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
UL
Verified User in Luxury Goods & Jewelry
Enterprise (> 1000 emp.)
"Tinyclues has been an extremely helpful tool in both planning and deploying our email strategy."
5/5
What do you like best about Tinyclues?

The most helpful aspect of Tinyclues is the audience and efficiency mapper that have allowed us to proactively find product areas that have customers with propensity to purchase. Without these tools, we would not have the insight to create tailored campaigns that compliment larger brand messages and ultimately help improve engagement and revenue metrics. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

From a tool standpoint, Tinyclues is incredibly helpful to the point our team uses it on a weekly basis to plan for campaigns. The only downside is the duration it takes for campaigns to process in the tool. It does not inhibit our plans, but it does result in allowing more time to input campaigns. Review collected by and hosted on G2.com.

Response from Rachel Euchner of Tinyclues

Hello,

Thank you for your review. We're happy to hear that our Insights tools have helped your team! We are working on speeding up processing times in future updates.

Justine C.
JC
Justine C.
Chargée de CRM
Mid-Market (51-1000 emp.)
"Powerful insights that help you to target the right audience"
5/5
What do you like best about Tinyclues?

Tinyclues is a highly-effective tool that gives powerful insights to target customers

The platform is user-friendly

New features are often released to optimize targeting

The responsiveness of customer support is also a strength Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

I cannot see any inconvenient with Tinyclues Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Great tool, awesome support, valuable insight!"
4.5/5
What do you like best about Tinyclues?

The team is always ready and available to help me find new ways to optimize usage. Will go out of their way to help with industry best practices (especially during covid times) as well as the tool itself that really allows us to see how our database behaves. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

Unfortunately because of everything that's happened it's hard to be super sure about the effectiveness of measuring client behavior, nonetheless the team really tries to find ways around any uncertainty. Review collected by and hosted on G2.com.

Romaric M.
RM
Romaric M.
Chargé de projets animation commerciale et fidélisation
Small-Business (50 or fewer emp.)
"A powerful software and a highly dedicated team"
5/5
What do you like best about Tinyclues?

The commercial and technical teams are always available and proactive!

The plateforme is easy to use.

Our feedbacks as clients are really appreciated and new features are regularly added based on these feedbacks. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

Nothing in particular is to criticize, the whole experience is satisfying. Review collected by and hosted on G2.com.