Thrive learning Reviews (90)

Reviews

Thrive learning Reviews (90)

4.5
90 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and engaging content, which fosters a collaborative learning environment. Many appreciate the responsive customer support that aids in implementation and ongoing use. However, some users note a lack of advanced reporting features as a common limitation.

Pros & Cons

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NH
Natasha H.
HR Advisor
Mid-Market (51-1000 emp.)
"Not joined yet but so far have had great customer service."
4/5
What do you like best about Thrive learning?

The capability to both use and create learning content. The personalisation features and the internal communication options. Review collected by and hosted on G2.com.

What do you dislike about Thrive learning?

The cost and payment option. We are a small company with a small budget for L&D. Review collected by and hosted on G2.com.

Response from Cassie Gasson of Thrive learning

Hi Natasha!

Thanks so much for your review and we are excited to get started on your journey with you!

On pricing, we have always prided ourselves on openness and transparency, but we also pride ourselves on taking feedback from customers like yourself, so feel free to initiate these conversations with your CSM and Implementation Specialist, especially if you want to look into the possibility of tracking ROI to justify the spend.

SW
Sophie W.
L&D Partner
Mid-Market (51-1000 emp.)
"The Thrive customer and Implementation team make the journey very inclusive & productive"
4.5/5
What do you like best about Thrive learning?

The UX journey is very intuitive and faciliates a 'curiosity approach to learning Review collected by and hosted on G2.com.

What do you dislike about Thrive learning?

Data sets being built around emerging functionality would be a postive step, Review collected by and hosted on G2.com.

Response from Cassie Gasson of Thrive learning

👋 Hi Sophie!

Thank you for taking time to leave a review, we're so happy that you found the implementation smooth and inclusive.

I love your suggestion for increased data sets around emerging functionality. As you know, we are constantly iterating and improving our platform so be sure to submit feature requests (your CSM can help with this) for anything you think may help you on your journey!

LD
Liv D.
Learning and development
Enterprise (> 1000 emp.)
"Amazing!"
5/5
What do you like best about Thrive learning?

All the amazing helpful staff and content

Georgia and Dan D are amazing and so helpful I cannot ask for better people to help us Review collected by and hosted on G2.com.

What do you dislike about Thrive learning?

Nothing! Everything is so useful and everyone is so helpful Review collected by and hosted on G2.com.

Response from Cassie Gasson of Thrive learning

Thanks so much for the review Liv!

It's awesome to hear that you are finding our customer service team top notch. If you have any suggestions for how we can improve our platform please don't hesitate to send them over to Georgia and Dan!

Martha S.
MS
Martha S.
L&D Manager
Mid-Market (51-1000 emp.)
"Great customer service team"
4/5
What do you like best about Thrive learning?

The helpful staff, Dan went above and beyond to help us and Georgia was always available for tech support, couldn't have done it without them Review collected by and hosted on G2.com.

What do you dislike about Thrive learning?

Okta integration line manage field needs to sync better with Okta.At the moment we have to do this manually which is not ideal Review collected by and hosted on G2.com.

Response from Cassie Gasson of Thrive learning

Thank you so much for taking the time to leave a review for THRIVE Learning & Skills Platform!

We're thrilled to hear that Dan and Georgia have been the perfect partners during your L&D journey.

We're sorry to hear that you are having trouble with Okta. Unfortunately, the problem is caused by Okta not implementing a part of the technical standard they use to send us updates, and it's therefore not possible for us to resolve from the THRIVE side of the connector.

We're encouraging our clients to share their feedback with Okta and ask them to implement full support for the technical standard involved (SCIM 2). We're on hand to help in those conversations in any way we can!

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Choose Thrive"
5/5
What do you like best about Thrive learning?

That we can have user generated content so our SMEs can create content to help raise our engagement Review collected by and hosted on G2.com.

What do you dislike about Thrive learning?

Not having visibility of the full roadmap Review collected by and hosted on G2.com.

DG
Doug G.
Laughter and learning coordinator
Small-Business (50 or fewer emp.)
"Different"
3.5/5
What do you like best about Thrive learning?

Logical, simple and intuitive platform. Easy pathways. Review collected by and hosted on G2.com.

What do you dislike about Thrive learning?

We resell thrive pathways and sometimes our clients can see other resources. Review collected by and hosted on G2.com.

Hannah K.
HK
Hannah K.
Compliance manager
Mid-Market (51-1000 emp.)
"Boujie"
4/5
What do you like best about Thrive learning?

The integration of our compliance E:Leanring suite having everything on one platform is key Review collected by and hosted on G2.com.

What do you dislike about Thrive learning?

I haven't come across anything that I currently dislike Review collected by and hosted on G2.com.

Gem P.
GP
Gem P.
Talent Manager
Mid-Market (51-1000 emp.)
"Thought provoking!"
5/5
What do you like best about Thrive learning?

Guest speakers, relevant content and engaging networking. Review collected by and hosted on G2.com.

What do you dislike about Thrive learning?

Nothing so far, it's my first one and so far so good! Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Amazing people and a growing product"
4.5/5
What do you like best about Thrive learning?

Per the title, the best part about Thrive is the people. Not only are they genuinely pleasant and experts in their fields, but they are also more than happy to share their advice, guidance and opinions on the best way to achieve the business objectives - which during our implementation was greatly appreciated.

The platform is solid, if a little buggy - it does 90% of what we need it to do, and I have faith in the Thrive product team and roadmap. As a platform to enable learners to discover useful learning content, it's top-notch, and they've somehow managed to strike the perfect balance between allowing users to choose what they want to learn while still allowing for a curated experience that nudges the learner in the right direction.

The fact that Thrive makes learning a social experience has been a real game-changer for us - our learners are all helping each other out, giving each other advice and tips, forming connections and celebrating with one another, which is obviously excellent.

Some of our users get very involved in the gamification element of the platform, which is nice.

Overall, if you want a platform with a learner-centric philosophy based around micro-learning that enables skills discovery, allows learners to learn from each other, and helps learners explore how they can improve and further develop, I wouldn't hesitate to recommend it. Review collected by and hosted on G2.com.

What do you dislike about Thrive learning?

As mentioned, the platform is somewhat buggy - this causes small annoyances, although generally these get resolved pretty quickly.

While the learner user experience is stellar, the admin user experience can get very tedious and error-prone at times - when sifting through hundreds of notifications to find the relevant ones, when creating events manually (we have about 10 in-person or online events each week), and when trying to keep all users updated (we don't use their user provisioning webhooks nor SSO options).

Reporting and BI functionality does not exist in any meaningful sense, and the APIs leave much to be desired both from a design perspective and from a functional perspective. They offer a Data Lab product to shore up these weaknesses, although it does cost extra money.

The Search functionality could be better, although, that's probably partly due to how much learning content we have available.

Overall though, it's been a real quantum leap for our learners - the downsides do not at all outweigh the overwhelmingly positive impact Thrive has had on our learners in the short period of time we've been live for. If any of the above concern you, I would advise you reach out to the Thrive team to check for an update, as they do have a very active product team and so the above concerns may well have been patched by the time you read this. Review collected by and hosted on G2.com.

Pritesh (Tesh) P.
PP
Pritesh (Tesh) P.
Head Of Training
Mid-Market (51-1000 emp.)
"Totally awesome"
5/5
What do you like best about Thrive learning?

Ease of implementation and use, user friendly Review collected by and hosted on G2.com.

What do you dislike about Thrive learning?

Nothing, seamless, no complaints in any shape or form Review collected by and hosted on G2.com.