Think Help Desk Reviews (7)

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Think Help Desk Reviews (7)

4.3
7 reviews

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Amulya T.
AT
Amulya T.
Tos admin
Enterprise (> 1000 emp.)
"Think Help dek"
4/5
What do you like best about Think Help Desk?

Think Help Desk is an all in one Ticketing solution software developed for department workflow.As as It issue Review collected by and hosted on G2.com.

What do you dislike about Think Help Desk?

as of now mothing seels to be provlematic Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Makes it easy to create tickets"
4/5
What do you like best about Think Help Desk?

I like how easy it is to use from the get go; no complicated tutorials or having to google instructions. Review collected by and hosted on G2.com.

What do you dislike about Think Help Desk?

Nothing to note yet, but will keep updating this if needed. Review collected by and hosted on G2.com.

lingeswaran p.
LP
lingeswaran p.
Network Engineer
Mid-Market (51-1000 emp.)
"More reliable, much faster"
4/5
What do you like best about Think Help Desk?

Cloud-based access, which provides seamless support for the company's requirements. Review collected by and hosted on G2.com.

What do you dislike about Think Help Desk?

cloud-based application and solution provide an issue if the internet when unavailable Review collected by and hosted on G2.com.

Diwakar k.
DK
Diwakar k.
Web Designer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Think help desk is a best Cloud-based tech support tickets and data tracking."
5/5
What do you like best about Think Help Desk?

Think help desk is the best Cloud-based tech support tickets and data tracking. And if we can talk about performances it's fantastic I haven't used this type of great platform in my life. Actually, my friend referred me to this platform and after using it I was surprised I liked this very much My all work can be done in a magical way. I recommend to all my friends us it Review collected by and hosted on G2.com.

What do you dislike about Think Help Desk?

I have one problem with this help desk is version update and the people who know their name can easily take their tickets. Review collected by and hosted on G2.com.

Veeral O.
VO
Veeral O.
Principal Solutions Architect
Mid-Market (51-1000 emp.)
"A fantastic user-friendly affordable help desk tool!"
4.5/5
What do you like best about Think Help Desk?

Customer support is great, it is very affordable suited for small businesses. One can customize it as per the needs. Review collected by and hosted on G2.com.

What do you dislike about Think Help Desk?

Reports can be improved. Also there should be a mobile application for the users. Review collected by and hosted on G2.com.

akhil s.
AS
akhil s.
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Think Help Desk is Useful?"
5/5
What do you like best about Think Help Desk?

Think help desk is far better according to others, it is very easy to use and reliable. Easy to create tickets, also easy to customize the records when I needed. Don't have any trouble submitting any data. Review collected by and hosted on G2.com.

What do you dislike about Think Help Desk?

Not yet but love to add more features in the future!!!! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Very interesting discovery"
5/5
What do you like best about Think Help Desk?

Highly useful during these times. A very easy to use ticketing tool system. What I like the most about this application is that it offers training documentations and live webinars. Review collected by and hosted on G2.com.

What do you dislike about Think Help Desk?

No issues at this time.Would continue to use. Review collected by and hosted on G2.com.