--- title: Talkie.ai Reviews meta_title: 'Talkie.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Talkie.ai works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 10 scale: '5' date_modified: '2026-07-12' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Talkie.ai Reviews **Vendor:** Talkie.ai **Category:** [Other Health Care Software](https://www.g2.com/categories/other-health-care) **Average Rating:** 4.9/5.0 **Total Reviews:** 10 ## About Talkie.ai Talkie.ai is an AI front desk agent built exclusively for medical practices. Our AI agents answer 100% of patient calls 24/7, handle routine requests end-to-end, and log everything directly into your EHR—so your front desk team can focus on the patients standing in front of them. Talkie handles the full range of front desk tasks: • Appointment scheduling, rescheduling, and cancellations • Prescription refill requests • New patient intake and chart creation • Appointment reminders and patient recall campaigns • After-hours support • Voicemail replacement • FAQ answering • Spanish and 50+ language support ⚙️ The EHR integration is native and deep. Talkie integrates directly with athenahealth (athenaOne), ModMed EMA, Elation Health, and eMedicalPractice. Appointments, refill requests, and new patient charts are created in real time inside your EHR—no manual entry, no toggling between systems. 🏥 Talkie serves practices across 30+ specialties and currently helps 300,000+ unique patients every month. 🔒Talkie is SOC 2 Type II certified and HIPAA-compliant. What makes Talkie different • Most phone solutions take messages. Talkie resolves the reason the patient called. • When a patient calls to schedule, Talkie checks availability and books the appointment directly in the EHR. • When they call for a refill, it captures the details and creates the request in the chart. • When a new patient calls, it collects the intake information and creates the chart from scratch—so the patient can book their first visit on the same call. The AI handles unlimited concurrent calls, so there's no busy signal and no hold time. And it doesn't clock out—it covers nights, weekends, and holidays with the same capabilities as during business hours. Every Talkie client also gets ongoing support through weekly check-ins, real-time adjustments, and a continuous feedback loop. We don't disappear after go-live. Speak with a consultant to see if Talkie is right for you: https://talkie.ai/schedule-demo/ ## Talkie.ai Reviews ### 1. Virtual Assistant of the Poznan City Hall **Rating:** 5.0/5.0 stars **Reviewed by:** Ewelina B. | Kierownik oddziału, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about Talkie.ai?** Cooperation with the Talkie.ai team is at the highest level. They are primarily open to ideas and customer needs and maintain good relations with clients. The company provided us with comprehensive training in the use of the new tool, and frequent meetings prepared us to update the knowledge of the bot base on our own. **What do you dislike about Talkie.ai?** It’s impossible not to like her. **What problems is Talkie.ai solving and how is that benefiting you?** By using this tool we are relieves the hotline employees from repetitive topics. Our robot is emotionless, he does not get sick and not taking holidays. It shortens the time of waiting for a connection by redirecting the client directly to the right consultant. An additional advantage of the voicebot is providing information about the benefits payment dates. At the beginning of the voicebot implementation, we noticed that our clients reacted differently to the contact with the robot, but after some time we observed that the length of the client's conversations with the robot was significantly shortened. ### 2. New level of telephone customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Łukasz T. | Chief Customer Experience Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Talkie.ai?** EVERYTHING! From the design, implementation, testing, and development of VoiceBOT with the Talkie.ai team, to the actual use of the platform, which is very intuitive. **What do you dislike about Talkie.ai?** The level of analysis and reporting in the platform - no less the Talki.ai team is working to develop this area. **What problems is Talkie.ai solving and how is that benefiting you?** We used the Talkie.ai platform to handle status calls on our hotlines. As a result, we have achieved: - standardize communication about the stages of the service; - transfer approximately 70% of the CS team's status calls from to VoiceBOT, allowing our CS team to deal with more complex questions from our customers. ### 3. Increased our performance while reducing costs **Rating:** 5.0/5.0 stars **Reviewed by:** Robert S. | COO at Wolante Investments, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Talkie.ai?** The Talkie platform is easy to use. Editing voicebot scripts is intuitive and requires no coding skills. This allows our experts to make adjustments to voicebots without the need for technical support. **What do you dislike about Talkie.ai?** It wasn't easy at first for me to add phone numbers to my outbound campaign, so I needed to rely on their support team a little to get it done. **What problems is Talkie.ai solving and how is that benefiting you?** After implementing Talkie, our first call resolution rate went up but the costs for this process went down. In most cases, one conversation was all that was required to achieve the results we were looking for. Talkie's platform offers excellent integration with external software solutions. ### 4. Easy to use voice AI platform **Rating:** 5.0/5.0 stars **Reviewed by:** Magdalena M. | Marketing & Sales Expert at Casbeg, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Talkie.ai?** We were able to get up and running quickly with the voicebots. The Talkie consultants helped us throughout the set up. **What do you dislike about Talkie.ai?** Some of the UI features for managing the database weren’t clear to us at first but the Talkie support was fast and helpful. **What problems is Talkie.ai solving and how is that benefiting you?** We were looking for ways to automate some of our call center processes so we could offer 24 hour support for our customers. Talkie’s voicebots gave us a way to offer that support without pushing our customers into another channel. ### 5. Easy campaign call automation **Rating:** 4.5/5.0 stars **Reviewed by:** Kamil P. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2022 **What do you like best about Talkie.ai?** Talkie’s voicebots saved our sales team valuable time calling potential sales leads **What do you dislike about Talkie.ai?** Not much. We had great support from the Talkie team to get started. **What problems is Talkie.ai solving and how is that benefiting you?** Our campaigns are important but time consuming for our teams to conduct. The voicebots are able to automate much of the prequalification process and capture important information from potential sales leads for further follow up. ### 6. The best voice AI service for business **Rating:** 5.0/5.0 stars **Reviewed by:** Mateusz H. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2022 **What do you like best about Talkie.ai?** Easy to use platform. Fast set up and good integration. **What do you dislike about Talkie.ai?** We need custom stats that aren’t on the platform dashboard. Need to import data to a 3rd party solution. **What problems is Talkie.ai solving and how is that benefiting you?** We wanted to automate phone-based lead qualification. ### 7. Voicebots that sound human **Rating:** 5.0/5.0 stars **Reviewed by:** Alek C. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Talkie.ai?** Can choose male or female voices. Very natural sounding. **What do you dislike about Talkie.ai?** Had some problems importing contacts into the platform at first. **What problems is Talkie.ai solving and how is that benefiting you?** We wanted the voicebots to boost our lead generation efforts. We’ve been able to scale the outbound campaigns by prequalifying leads with Talkie. ### 8. Great tool for measuring CSAT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Talkie.ai?** True customer-first mindset, and ease of creating campaigns. **What do you dislike about Talkie.ai?** Statistics panel wasn’t fit for our business needs but they were able to provide us with custom-made insights. **What problems is Talkie.ai solving and how is that benefiting you?** Our team was able to swiftly conduct a CSAT campaign that lead us to know to which features our clients respond best. It also helped us forecast which new features are needed from the user's perspective. ### 9. A gamechanger to streamline repetitive processes. Period. **Rating:** 5.0/5.0 stars **Reviewed by:** Tom W. | Chief Revenue Officer (CRO), Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Talkie.ai?** Talkie.ai saved us loads of time and money by automating multiple repetitive and low-complexity processes. Our team can now talk to customers who are already pre-vetted and want to speak to our Accounts. Also, thanks to their third-party integrations, Talkie.ai offers a great variety of voices to choose from that can be assigned to a voice bot, so we could pick those that we felt go with our brand identity the best. **What do you dislike about Talkie.ai?** Not something that I dislike, but it would be great if Talkie.ai offered an out-of-box integration with meeting schedulers, such as Calendly. Such an integration, as far as I know, needs to be custom-coded **What problems is Talkie.ai solving and how is that benefiting you?** Talkie.ai is a great platform that supports our team in outreach process and gathering information from customers. Their voice AI solution seamlessly engages with the customers and collects the information we need. ### 10. Excellent scalable voicebot service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2022 **What do you like best about Talkie.ai?** Talkie’s voice AI platform makes it easy to run outbound call campaigns. **What do you dislike about Talkie.ai?** We needed help from their customer support to set up the integration with the campaign software for the platform. **What problems is Talkie.ai solving and how is that benefiting you?** We use voice AI for outbound marketing campaigns and CS surveys. The voicebots work like our own virtual contact center. ## Talkie.ai Discussions - [What is Talkie.ai used for?](https://www.g2.com/discussions/what-is-talkie-ai-used-for) - [View Talkie.ai pricing details and edition comparison](https://www.g2.com/products/talkie-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+09%3A36%3A48+-0500&secure%5Bsession_id%5D=43961d54-b657-4092-8b67-06faf43c6205&secure%5Btoken%5D=fd691e8a4801a193dc33cec7bddb8e5cd45538c54a9faa8f4118ef057f6db25c&format=llm_user) ## Top Talkie.ai Alternatives - [Cyrano Video](https://www.g2.com/products/cyrano-video/reviews) - 4.2/5.0 (25 reviews) - [ACTO Omnichannel Education for Life Sciences](https://www.g2.com/products/acto-omnichannel-education-for-life-sciences/reviews) - 4.6/5.0 (25 reviews) - [OpenSim](https://www.g2.com/products/opensim/reviews) - 4.2/5.0 (20 reviews)