1. [Home](https://www.g2.com/) 2. ... 3. [Other Health Care Software](https://www.g2.com/categories/other-health-care) 4. [Talkie.ai Discussions](https://www.g2.com/products/talkie-ai/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bfc4e5cb1d220a62d9ff1a9741b87c45/talkie-ai.png "Product Avatar Image") ](/products/talkie-ai/reviews) [ Talkie.ai ](/products/talkie-ai/reviews) (10)4.9/5 Talkie.ai is an AI front desk agent built for independent medical practices and groups. Our multitasking AI receptionist answers 100% of patient calls 24/7, handles routine requests end-to-end, and logs everything directly into your EHR—so your front desk team can focus on the patients standing in front of them. Talkie handles the full range of front desk tasks: • Appointment scheduling, rescheduling, and cancellations • Prescription refill requests • New patient intake and chart creation • Appointment reminders and patient recall campaigns • After-hours support • Voicemail replacement • FAQ answering • Spanish and 50+ language support ⚙️ The EHR integration is native and deep. Talkie integrates directly with athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice. Appointments, refill requests, and new patient charts are created in real time inside your EHR—no manual entry, no toggling between systems. ✅ Approved Privia Health vendor. Talkie has cleared Privia's rigorous vendor review—covering security, integration, and fit—so practices in the Privia network can adopt Talkie without evaluating it from scratch. 🏥 Talkie serves practices across 30+ specialties and currently helps 300,000+ unique patients every month. 🔒Talkie is SOC 2 Type II certified and HIPAA-compliant. What makes Talkie different • Most phone solutions take messages. Talkie resolves the reason the patient called. • When a patient calls to schedule, Talkie checks availability and books the appointment directly in the EHR. • When they call for a refill, it captures the details and creates the request in the chart. • When a new patient calls, it collects the intake information and creates the chart from scratch—so the patient can book their first visit on the same call. The AI handles unlimited concurrent calls, so there's no busy signal and no hold time. And it doesn't clock out—it covers nights, weekends, and holidays with the same capabilities as during business hours. Every Talkie client also gets ongoing support through weekly check-ins, real-time adjustments, and a continuous feedback loop. We don't disappear after go-live. Speak with a consultant to see if Talkie is right for you: https://talkie.ai/schedule-demo/ Show More * * * ### 90.0 Nps Score Already have Talkie.ai? ### All Talkie.ai Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is Talkie.ai used for? ](/discussions/what-is-talkie-ai-used-for) What is Talkie.ai used for? 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