Sweep Reviews (38)

Reviews

Sweep Reviews (38)

4.9
38 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Sweep for its ease of use and time-saving automation, which significantly streamlines Salesforce management and enhances productivity. The intuitive interface allows teams to implement changes quickly without extensive technical knowledge, making it accessible for non-coders. A common limitation noted is the occasional need for advanced Salesforce customization, but overall, the product is well-received for its support and effectiveness.

Pros & Cons

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Eric P.
EP
Eric P.
Advisor
Mid-Market (51-1000 emp.)
"5x any SFDC RevOps pro with Sweep"
4.5/5
What do you like best about Sweep?

Sweep provides the tools to operate a lean salesforce team. Building, automating and making changes to funnel and funnel automation has never been easier. The days of building out complex SFDC validation rules, timestamp automation and auto-move automation are behind us. What used to take hours of work now takes minutes. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

As with any new software, there are some bugs along the way. The upside here is the team fixes them very quickly when they are surfaced and you dont have to wait for a dev cycle for them. Review collected by and hosted on G2.com.

Natalie S.
NS
Natalie S.
Sales Operations Manager
Mid-Market (51-1000 emp.)
"A Game-Changer for Sales Operations and Admins"
5/5
What do you like best about Sweep?

Sweep gives me clear visibility into our Salesforce metadata and saves a lot of investigation time, especially for enterprise customers. It quickly surfaces how our processes are set up, which makes it easier to understand what’s already in place and to build new processes. Recently, Sweep has also developed an impressive AI that understands the Salesforce context. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

Sweep has been less helpful for deleting content from Salesforce. Review collected by and hosted on G2.com.

Response from Benjamin Zeitz of Sweep

Thanks Natalie for such a thoughtful review and being a great partner! Its great to hear how Sweep gives you clear visibility into your metadata and cuts down on investigation time.

Great flag on deletion: As of June 2026, the product decision is to help you map and understand how to delete something, but to make a human do the deleting... we don't want an agent deleting something that you can't bring back :) That said, your feedback is helpful and we'll continue thinking on how to make that experience better for you!

NJ
Nancy J.
"A Game-Changer for Salesforce Management"
5/5
What do you like best about Sweep?

I really like how Sweep.io provides clarity and confidence to our team before making changes in complex Salesforce environments. The platform's capability to visualize architecture, understand dependencies, document changes, and reduce risk is impressive. The knowledgeable and supportive Sweep team is genuinely invested in our success as well as our clients' success, which I appreciate greatly. Together, the product and people help us move faster for our customers while maintaining clean, scalable, and easier-to-maintain Salesforce environments. The onboarding process was extremely easy, thanks to the Sweep.io team. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

It seems like Sweep.io improves or expands daily so I understand the challenge of having a knowledge base. I look forward to the time where there is self-service so learning is easier. Review collected by and hosted on G2.com.

Response from Benjamin Zeitz of Sweep

Nancy, thanks for your review and being such a power user of Sweep, we love to see it! It means a lot to hear that Sweep gives your entire team the clarity and confidence to make changes across all the various and complex Salesforce environments that you touch!

Especially glad the onboading felt easy and that our team has been a true partner in your success.

You are right that we ship new features almost daily, and that puts strain on the knowledge base. Creating a more self-serve knowledge base for use-cases, configuration, and troubleshooting is an area we want to get right as we grow. Already discussing this with our team!

Maria R.
MR
Maria R.
SHINE Marketing Associate
Mid-Market (51-1000 emp.)
"Easy Automations and Alerts with Seamless Salesforce Integration"
4.5/5
What do you like best about Sweep?

It's very easy to build automations and alerts. The UI makes it simple to build things quickly and it reads to Salesforce really well. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

I wish there was a de-bug option on automations. Sometimes my automations don't ever fire/trigger and it's hard to see when that happens since they don't show up in Sweep Logs Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Sweep Speeds Up Day-to-Day Salesforce Build and Maintenance Tasks"
4.5/5
What do you like best about Sweep?

Sweep makes many of the normal day-to-day build and maintenance tasks in Salesforce significantly faster. It's easy to use, and the AI functions consolidate work that would otherwise require several other systems. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

The duplicate management features could be easier to set up and the slack features can occasionally be finicky. Review collected by and hosted on G2.com.

Cassandra H.
CH
Cassandra H.
Senior Manager Sales Enablement
Mid-Market (51-1000 emp.)
"Sweep Team Feels Like a True Extension of Our Own"
5/5
What do you like best about Sweep?

The Sweep team takes the time to understand your needs and becomes an extension of your team. If you have a small team or lack a Salesforce developer or Admin than this is the best way forward. We were able to cancel our contract with a 3rd party consultant and take control back of our data and workflows. It was simple to use and my enablement team took over the use of it daily. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

I wish I found them sooner as our data was disorganized and lacked workflows without Sweep. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Intuitive Product with Stellar Support but Underutilized Potential"
4/5
What do you like best about Sweep?

I find Sweep easy to use, and I really appreciate the good customer success and support. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

I think we don’t know what we don’t know and underutilize the tools. There are features I don’t know if we have or if we don’t, so not sure what we could be missing out on. More regular updates or customer success letting us know what we are using versus not. Review collected by and hosted on G2.com.

Response from Benjamin Zeitz of Sweep

Thank you for the review, and for the kind words about the product and our support team. Your point about underutilized potential is fair, reach out to your CSM and we'll work on setting up more regular check-ins together!

Ally C.
AC
Ally C.
Revenue Operations Manager
Small-Business (50 or fewer emp.)
"AI Integration Streamlines and Troubleshoots Effortlessly"
4.5/5
What do you like best about Sweep?

I love Sweep for its seamless AI integration with Claude, which has transformed the way I troubleshoot issues and access information. The connection to our Salesforce metadata ensures that I receive fast, accurate answers, greatly enhancing my productivity. I'm particularly impressed with how Sweep significantly reduces the time previously spent on process documentation. By automating SOPs and similar tasks, what once required hours to complete manually is now handled efficiently, freeing up valuable time for more critical activities. I also appreciate the user-friendly setup of Sweep, which was incredibly easy, allowing me to integrate it into our workflow without any complications. This ease of use combined with powerful automation features really highlights Sweep’s value in streamlining complex processes. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

n/a Review collected by and hosted on G2.com.

Nicole  L.
NL
Nicole L.
Director of Revenue Operations
Mid-Market (51-1000 emp.)
"Sweep is a MUST HAVE for any Salesforce team!"
5/5
What do you like best about Sweep?

What I like best about using Sweep is how it brings everything from planning, building, documentation, and deployment into one seamless, intuitive workflow. I don’t have to bounce between tools or dig through old notes at all; the AI-powered process documentation is basically my best friend at this point. It captures everything we do automatically, and keeps our org transparent and easy to manage. Sweep was incredibly easy to implement as we were up and running in no time, with no heavy setup or learning curve. It fit right into our workflow, and now my team uses it every single day. Plus, you literally just hook it right up to your sandbox or production org making the integration with Salesforce effortless.

And also, their team is beyond phenomenal. They’re incredibly responsive, open to feedback, and clearly invested in helping ops teams succeed. Between the product and the people behind it, Sweep has become a core part of how we work smarter in Revenue Operations and across my GTM team. I literally will take it to any role I am in within Revenue Operations! Review collected by and hosted on G2.com.

What do you dislike about Sweep?

Honestly, I haven’t run into any major downsides with Sweep. It’s rare for a tool to deliver this much value out of the gate, but Sweep has. If anything, I’d say the biggest “challenge” is recalibrating how we work because once you get used to this level of automation and visibility, going back to manual processes or scattered tools just isn’t an option anymore. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great Features & Time Saver!"
4.5/5
What do you like best about Sweep?

We rely on Sweep for lead routing, deduplication, automatic lead conversion, Slack notifications, and visualizing logic. Thanks to Sweep, we've reduced the time it takes to build and update our processes by around 70%. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

You are unable to create records or change Opportunity Stage names directly within Sweep. Review collected by and hosted on G2.com.