---
title: Sweep Reviews
meta_title: 'Sweep Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 38 reviews by the users' company size, role or industry to
  find out how Sweep works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 38
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# Sweep Reviews
**Vendor:** Sweep  
**Category:** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 38
## About Sweep
Sweep is the agentic layer for enterprise systems, giving AI agents the context they need to understand, plan, and govern changes across platforms including Salesforce, ServiceNow, and Snowflake. By connecting discovery, design, build, and monitoring into one continuous workflow, Sweep helps teams compress enterprise transformation from months to days. Founded in 2021, Sweep is trusted by enterprises including Brex, Wix, LG Electronics, and SailPoint.



## Sweep Pros & Cons
**What users like:**

- Users rave about the **exceptional customer support** from Sweep, highlighting quick responses and knowledgeable assistance. (10 reviews)
- Users find Sweep to be **simple and efficient** , making it easy to manage data and workflows effectively. (10 reviews)
- Users highlight the **user-friendliness** of Sweep for Salesforce, enabling easy changes and excellent support from the team. (9 reviews)
- Users love the **powerful automations** in Sweep, significantly increasing efficiency and simplifying complex processes. (8 reviews)
- Users value the **automation capabilities** of Sweep, significantly enhancing efficiency and simplifying complex tasks with support. (7 reviews)
- Users value Sweep for its **time-saving automation** , enabling quick adaptations and significant reductions in implementation time. (7 reviews)
- Efficiency (6 reviews)
- Time-Saving (6 reviews)
- Features (5 reviews)
- Implementation Ease (5 reviews)

**What users dislike:**

- Users face **limitations in customization** with Sweep, requiring Salesforce for advanced flows and facing ordering challenges. (3 reviews)
- Users find **limited customization** in Sweep, requiring additional Salesforce involvement for essential record management and modifications. (2 reviews)
- Users find the **limited features** of Sweep frustrating, especially regarding record creation and AI interaction capabilities. (2 reviews)
- Users notice some **software bugs** , but appreciate the team&#39;s rapid response and willingness to fix issues quickly. (2 reviews)
- Users are frustrated by the **lack of admin control** in Sweep, limiting their ability to customize records effectively. (1 reviews)
- Users face challenges with **automation difficulty** , especially due to limited ordering of Sweep and Flow automations. (1 reviews)
- Users find the **complexity of learning Sweep** challenging, though it&#39;s easier than Salesforce overall. (1 reviews)
- Users find the **learning curve steep** , requiring time to adapt to Sweep&#39;s features and functionality. (1 reviews)
- Meeting Issues (1 reviews)
- Users note the **missing features** in Sweep, particularly in ordering automations and error logging capabilities. (1 reviews)



- [View Sweep pricing details and edition comparison](https://www.g2.com/products/sweep/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-20+18%3A36%3A18+-0500&secure%5Bsession_id%5D=824c14c8-41b3-4359-b90b-4c04477a1c8c&secure%5Btoken%5D=f8174cd2d3acdd161ecafbe17b043e27cd2bf244307c82561c88d524c99fa043&format=llm_user)
## Sweep Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)

## Sweep Features
**Responses**
- Personalization
- Route To Human
- Natural Language Understanding (NLU)

**Matching**
- Priority Matching
- Account Tiebreakers
- Fuzzy Matching

**Data management**
- Metadata Management
- Automation Features
- Collaboration
- Data Lineage
- Data Discovery

**Automation - AI Agents**
- Sales Follow-Up
- Customer Interaction Automation
- Lead Generation
- Document Processing
- Feedback Collection

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Productivity Bots**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Platform**
- Conversation Editor
- Integration
- Human-In-The-Loop

**Routing**
- Match and Route
- Multi-Objects
- Territories
- Working Hours

**Reporting**
- Intelligent Insights
- Actionable Insights
- Dashboards

**Autonomy -  AI Agents**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

**Platform Operations**
- Service level Agreements
- Audit Logs
- Duplicate Match
- Capping
- Analytics
- Integrations
- Alerts & Notifications
- AI Lead Matching & Routing

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Sweep Alternatives
  - [LeanData](https://www.g2.com/products/leandata/reviews) - 4.6/5.0 (1,038 reviews)
  - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,610 reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,062 reviews)

