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Arcserve ShadowProtect SPX Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Arcserve ShadowProtect SPX Integrations

(1)
Integration information sourced from real user reviews.
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Arcserve ShadowProtect SPX Reviews (22)

Reviews

Arcserve ShadowProtect SPX Reviews (22)

4.2
22 reviews
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Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Reliable Backup Solution with User-Friendly Interface and Flexible Restores"
What do you like best about Arcserve ShadowProtect SPX?

Strong Backup & Recovery Capabilities

Easy, Flexible restores

User friendly interface

Reliable continuous backup

Versatile Deployment

Good for disaster recovery

Scales across multiple machines Review collected by and hosted on G2.com.

What do you dislike about Arcserve ShadowProtect SPX?

Support quality and responsive is not the best

Cost can be expensive

Retention and policy fragility

Features for modern platforms Review collected by and hosted on G2.com.

SM
NOC & SOC Services Manager
Small-Business (50 or fewer emp.)
"Scalability and Recoverability"
What do you like best about Arcserve ShadowProtect SPX?

I love the centralized management console of StorageCraft ShadowControl. I can in 2 clicks know if one of 500 servers has had a backup in last 60 minutes. I also love the deployment automation - I can setup 30 servers in 15 minutes. I've been using this product for almost 10 years and after working in Acronis, VEEAM, DATTO, Barracuda, BackupExec (ugh, but tape solution 8 years ago), and Altaro, I've enjoyed working in StorageCraft and Altaro the most.

ImageManager is a breeze to do offsite backups in. It also can pre-stage recoveries just like DATTO and Barracuda with snapshots proving recoverability. Very easy to do file recovery and granular restores out of Exchange Mailboxes is really easy too. VirtualBoot makes full server restores quick. HSR allows for backup chain to be converted to VHDx or vmdk, etc. Workstations, Servers - physical and virtual.

While their new product allows for host level backups like VEEAM or Altaro, I personally love the direct VM backup not touching the host's resources as much as those other products.

Last thing I'll say as I read through these comments is that many negative comments simply are not true. It appears the admin didn't understand the product so they couldn't do the thing they wanted. Review collected by and hosted on G2.com.

What do you dislike about Arcserve ShadowProtect SPX?

Differentials are likely the least helpful thing. If a server crashes in the middle of a backup, the next backup is a differential instead of incremental. On large data sets, this backup can take 2-3 days to complete. It's rare, but when it happens, it's a total pain and makes me frustrated to lose that much RPO. But just don't have your servers crash, and then you don't have this problem! hehe By the way, my understanding is this is a VSS issue and less so a storagecraft issue. Having said that I haven't had this issue in the other products... yet. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Best Backup"
What do you like best about Arcserve ShadowProtect SPX?

of my point of view, ShadowProtect SPX seamlessly extends the capabilities to Linux servers, both virtual and physical. It is the best backup on disaster recovery Review collected by and hosted on G2.com.

What do you dislike about Arcserve ShadowProtect SPX?

I heard the sound from many of them ShadowProtect SPX is not for beginners. But I did not experience and any hurdles. Might be a lot of wizards to use it for more features. Review collected by and hosted on G2.com.

Attilio M.
AM
IT Engineer
Mid-Market (51-1000 emp.)
"Best server back-up software out there!"
What do you like best about Arcserve ShadowProtect SPX?

ShadowProtect is very fast, incorporating an image-based backups of hardware with its partitions. It surely meets the standards of our organization and larger enterprises as well. Restoring lost partitions and networks can now be easily accessed thoroughly while being independent to the hardware. Review collected by and hosted on G2.com.

What do you dislike about Arcserve ShadowProtect SPX?

User interface can be improved to a more modern-feel. A thorough guide on some of its advanced features also welcome. It can also be quite pricey for small-scale industries. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
IA
Small-Business (50 or fewer emp.)
"Great product"
What do you like best about Arcserve ShadowProtect SPX?

The integration with ConnectWise Automate allows my technicians to identify any issues with daily backups quickly and easily and to escalate immediately. Review collected by and hosted on G2.com.

What do you dislike about Arcserve ShadowProtect SPX?

If an image in the chain gets corrupted cannot restore it Review collected by and hosted on G2.com.

BG
Director of Operations
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best BDR software I've seen yet"
What do you like best about Arcserve ShadowProtect SPX?

ShadowProtect SPX is simple to deploy and configure. The backups are fast and reliable. Restoring individual files or full volumes is a quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Arcserve ShadowProtect SPX?

Hard to find something I don't like about it. We had a couple of very old PCs that couldn't run it because running backups killed performance. But like I said those were very old PCs. Review collected by and hosted on G2.com.

MC
Service Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Storagecraft SPX "
What do you like best about Arcserve ShadowProtect SPX?

Easy to setup and use. Works great with Storagecraft Cloud, seamless integration from local to cloud backup. Also great for starting up virtual machines for rapid spin-up of high reliability backups Review collected by and hosted on G2.com.

What do you dislike about Arcserve ShadowProtect SPX?

Reporting can be noisy, lots of little errors that don't affect quality of the backup. Review collected by and hosted on G2.com.

KL
Project Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"ShadowProtect SPX - useful, and smooth."
What do you like best about Arcserve ShadowProtect SPX?

The smooth and user friendly interface. It, as a whole, provides a very easy to use experience, with all aspects of the service clearly laid out - the visual aspect has tenacious attention paid to it, and really gives little to no difficulty in day to day use, or even at setup. Review collected by and hosted on G2.com.

What do you dislike about Arcserve ShadowProtect SPX?

The requisite of purchasing from a reseller, rather than being able to easily purchase directly from the company. It took us several weeks before we were able to obtain use of the service, which I believe is more hindering to a business than of any use. The setup period is also going to be a point of issue for those not versed correctly in high end, large scale IT solutions. Service costs may be quite high as a result during the setup period. Review collected by and hosted on G2.com.

Harshal P.
HP
Software Engineer
Defense & Space
Enterprise (> 1000 emp.)
"Great backup software"
What do you like best about Arcserve ShadowProtect SPX?

The time it takes to back up your data is minimum then other software .The replication functionality makes very easy for us to have multiple copies of same backup but in different location . Review collected by and hosted on G2.com.

What do you dislike about Arcserve ShadowProtect SPX?

The price they are taking is so much then other software available. Review collected by and hosted on G2.com.

SR
Small-Business (50 or fewer emp.)
"Great product!"
What do you like best about Arcserve ShadowProtect SPX?

ShadowProtect SPX has been a huge help to our company. In fact, without it, we would have lost critical data our company needed. It has become a staple in the every day workings of our office. We cannot say enough good things about this product! Review collected by and hosted on G2.com.

What do you dislike about Arcserve ShadowProtect SPX?

There isnt anything negative to say, this product has been a life-saver Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Perceived Cost

$$$$$
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