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# Arcserve ShadowProtect SPX vs Datto SIRIS Comparison - What are their main differences?

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ShadowProtectDatto SIRIS[+ Add Product](#)

Reviews

**Arcserve ShadowProtect SPX** [

4.2/5(23)

](https://www.g2.com/products/arcserve-shadowprotect-spx/reviews#reviews)

**Datto SIRIS** [

4.6/5(294)

](https://www.g2.com/products/kaseya-datto-siris/reviews#reviews)

Pricing

**Arcserve ShadowProtect SPX**
No pricing available

**Datto SIRIS**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Arcserve ShadowProtect SPX**
1 month

Based on 6 responses

**Datto SIRIS**
1 month

Based on 130 responses

Return on Investment

**Arcserve ShadowProtect SPX**
10 months2 months sooner

Based on 5 responses

**Datto SIRIS**
12 months

Based on 127 responses

Perceived Cost

**Arcserve ShadowProtect SPX**
$$$$$

**Datto SIRIS**
$$$$$

Average Discount

**Arcserve ShadowProtect SPX**
6%

**Datto SIRIS**
13%7% more

Pros & Cons

**Arcserve ShadowProtect SPX**
[
Backup Reliability (1)
](https://www.g2.com/products/arcserve-shadowprotect-spx/reviews?filters%5Bsentiment_snippet%5D=2430998&qs=pros-and-cons#reviews)[
Backup Services (1)
](https://www.g2.com/products/arcserve-shadowprotect-spx/reviews?filters%5Bsentiment_snippet%5D=2431025&qs=pros-and-cons#reviews)[
Expensive (1)
](https://www.g2.com/products/arcserve-shadowprotect-spx/reviews?filters%5Bsentiment_snippet%5D=2430983&qs=pros-and-cons#reviews)[
Poor Customer Support (1)
](https://www.g2.com/products/arcserve-shadowprotect-spx/reviews?filters%5Bsentiment_snippet%5D=2431010&qs=pros-and-cons#reviews)

**Datto SIRIS**
[
Ease of Use (52)
](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1756366&qs=pros-and-cons#reviews)[
Reliability (46)
](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1756591&qs=pros-and-cons#reviews)[
Expensive (17)
](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1757311&qs=pros-and-cons#reviews)[
Pricing Issues (12)
](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1757248&qs=pros-and-cons#reviews)

Integrations

**Arcserve ShadowProtect SPX**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bcb226c2943bb17d5a0c668afbd39a40/scalepad-backup-radar.png "Product Avatar Image")

ScalePad Backup Radar

](https://www.g2.com/products/scalepad-backup-radar/reviews)[
View all
](https://www.g2.com/products/arcserve-shadowprotect-spx/integrations)

**Datto SIRIS**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fe68a4b30c295f2cb99e52be20e0e26/autotask.png "Product Avatar Image")

Autotask

](https://www.g2.com/products/autotask/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e1304dcbbafd174d337465f054526ef0/connectwise-automate.png "Product Avatar Image")

ConnectWise Automate

](https://www.g2.com/products/connectwise-automate/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b6f588823051532b75000e88c313d8ad/datto-endpoint-backup.png "Product Avatar Image")

Datto Endpoint Backup

](https://www.g2.com/products/datto-endpoint-backup/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cf6233873d3ec3ecaa82ddd32e48033c/kaseya-datto-networking.png "Product Avatar Image")

Datto Networking

](https://www.g2.com/products/kaseya-datto-networking/reviews)[
View all
](https://www.g2.com/products/kaseya-datto-siris/integrations)

Screenshots

**Arcserve ShadowProtect SPX**
No screenshot available

**Datto SIRIS**
 ![Datto SIRIS screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/177357/SIRIS-Image-Option-1.png)

Ratings

Meets Requirements

**Arcserve ShadowProtect SPX**

8.5

8.520

**Datto SIRIS**

9.2

9.2213

Ease of Use

**Arcserve ShadowProtect SPX**

8.1

8.120

**Datto SIRIS**

9.2

9.2255

Ease of Setup

**Arcserve ShadowProtect SPX**

8.1

8.114

**Datto SIRIS**

9.2

9.2237

Ease of Admin

**Arcserve ShadowProtect SPX**

8.6

8.614

**Datto SIRIS**

9.3

9.3182

Quality of Support

**Arcserve ShadowProtect SPX**

7.0

7.019

**Datto SIRIS**

8.6

8.6207

Has the product been a good partner in doing business?

**Arcserve ShadowProtect SPX**

7.3

7.314

**Datto SIRIS**

9.1

9.1178

Product Direction (% positive)

**Arcserve ShadowProtect SPX**

6.9

6.919

**Datto SIRIS**

8.9

8.9214

Features

Server Backup[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

Not enough data

8.8

197

Compatibility 

File Server Backup

Not enough data

9.5(won by default)

170

Database Server Backup

Not enough data

9.3(won by default)

167

Virtual Machines

Not enough data

9.5(won by default)

175

Repository Models

Not enough data

9.1(won by default)

164

VM Backup

Not enough data

Not enough data

Management

Continuous Backup

Not enough data

9.5(won by default)

171

Disaster Recovery

Not enough data

9.6(won by default)

185

Storage Capacity

Not enough data

8.8(won by default)

170

Remote Backup

Not enough data

9.4(won by default)

170

Activity Monitoring

Not enough data

9.0(won by default)

172

Data Recovery

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Differential Backup

Not enough data

Not enough data

Incremental Backup

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Compliance

Security Standards

Not enough data

9.2(won by default)

167

Cloud Data Protection

Not enough data

9.3(won by default)

176

Data Deduplication

Not enough data

Feature Not Available

Ransomware Protection

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Agentic AI - Server Backup

Autonomous Task Execution

Not enough data

7.7(won by default)

10

Multi-step Planning

Not enough data

8.0(won by default)

10

Cross-system Integration

Not enough data

8.2(won by default)

11

Adaptive Learning

Not enough data

7.8(won by default)

10

Proactive Assistance

Not enough data

7.8(won by default)

10

Decision Making

Not enough data

7.8(won by default)

10

File Transfer

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Data Loss Prevention

Not enough data

Not enough data

Bare-Metal Restore

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Multi-OS

Not enough data

Not enough data

Backup Scheduling

Not enough data

Not enough data

Backup Log

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Online Backup[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

Not enough data

9.0

47

Functionality

Real-time Sync

Not enough data

9.0(won by default)

43

Storage Capacity

Not enough data

9.1(won by default)

43

Remote Backup

Not enough data

9.6(won by default)

42

Versioning

Not enough data

9.3(won by default)

41

Mobile Backup Application

Not enough data

6.9(won by default)

37

Compatibility 

Disk Backup

Not enough data

9.5(won by default)

44

Local Backup

Not enough data

9.3(won by default)

42

Storage Formats

Not enough data

9.0(won by default)

40

Automatic Backup

Not enough data

Not enough data

Cloud Backup

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Management

File Sharing

Not enough data

9.3(won by default)

41

Security Standards

Not enough data

9.5(won by default)

41

Encrypted Storage

Not enough data

9.5(won by default)

41

Agentic AI - Online Backup

Autonomous Task Execution

Not enough data

8.0(won by default)

5

Multi-step Planning

Not enough data

9.0(won by default)

5

Cross-system Integration

Not enough data

9.0(won by default)

5

Adaptive Learning

Not enough data

9.0(won by default)

5

Proactive Assistance

Not enough data

9.0(won by default)

5

Decision Making

Not enough data

9.0(won by default)

5

Microsoft Outlook Integration

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Remote Synchronization

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Real Time Synchronization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Conflict Tracking

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Two-Way Synchronization

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Disaster Recovery[Hide 47 FeaturesShow 47 Features](javascript:void(0);)

Not enough data

8.7

62

Functionality

On Premises Recovery

Not enough data

9.7(won by default)

59

Cloud Recovery

Not enough data

9.6(won by default)

57

Prior State Recovery

Not enough data

9.5(won by default)

55

Recovery Automation

Not enough data

8.7(won by default)

56

Replication

Not enough data

8.8(won by default)

54

Backup and Recovery

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Management

Local Management

Not enough data

9.4(won by default)

54

Infrastructure Compatibility

Not enough data

9.2(won by default)

56

Solution Integration

Not enough data

9.0(won by default)

54

Real-Time Analytics

Not enough data

9.2(won by default)

55

RTO and RPO Management

Not enough data

9.2(won by default)

52

Data Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Agentic AI - Disaster Recovery

Autonomous Task Execution

Not enough data

7.9(won by default)

8

Multi-step Planning

Not enough data

8.1(won by default)

8

Cross-system Integration

Not enough data

7.9(won by default)

8

Adaptive Learning

Not enough data

7.9(won by default)

8

Natural Language Interaction

Not enough data

7.9(won by default)

8

Proactive Assistance

Not enough data

7.9(won by default)

8

Decision Making

Not enough data

7.7(won by default)

8

Intrusion Detection System

Not enough data

Not enough data

Scenario Planning

Not enough data

Not enough data

Additional Functionality

Encryption

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Data Loss Prevention

Not enough data

Not enough data

API

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

VM Backup

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Continuous Backup

Not enough data

Not enough data

Deduplication

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Continuous Monitoring

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Business Impact Analysis

Not enough data

Not enough data

Business Continuity Exercising

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Disaster Recovery as a Service (DRaaS)[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

Not enough data

9.2

109

Solution Provision

Service Provision

Not enough data

9.3(won by default)

103

System Failover

Not enough data

9.3(won by default)

104

Off-Site Data Storage

Not enough data

9.5(won by default)

107

Data Replication

Not enough data

9.2(won by default)

103

Pay by Usage

Not enough data

Feature Not Available

Management

Infrastructure Compatibility

Not enough data

9.3(won by default)

103

Solution Integration

Not enough data

9.0(won by default)

103

Real-Time Analytics

Not enough data

8.9(won by default)

103

RTO and RPO Management

Not enough data

Feature Not Available

Agentic AI - Disaster Recovery as a Service (DRaaS)

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

PC Backup[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

9.5

24

Functionality 

Incremental Backup

Not enough data

9.9(won by default)

24

OS Boot Recovery

Not enough data

8.8(won by default)

24

Bootable Disk

Not enough data

9.5(won by default)

21

Online Restore

Not enough data

9.8(won by default)

23

Performance

Multiple Backup Versions

Not enough data

9.7(won by default)

24

Unlimited Backup

Not enough data

9.3(won by default)

23

Deduplication

Not enough data

9.5(won by default)

21

Lag Free Operation

Not enough data

9.2(won by default)

23

Agentic AI - PC Backup

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Show 1 feature category with incomplete data

Backup[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Management

Disaster Recovery

Not enough data

Not enough data

Remote Backup

Not enough data

Not enough data

Storage Formats

Not enough data

Not enough data

Scheduled Backups

Not enough data

Not enough data

On-Demand Restoration

Not enough data

Not enough data

Reporting

Activity Monitoring

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Security

Data Encryption

Not enough data

Not enough data

Security and Compliance

Not enough data

Not enough data

Deduplication 

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Arcserve ShadowProtect SPX](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2a4dafcbbd403507fe0890745dacb22d/arcserve-shadowprotect-spx.png "Arcserve ShadowProtect SPX")](https://www.g2.com/products/arcserve-shadowprotect-spx/reviews)

Arcserve ShadowProtect SPX

Small-Business(50 or fewer emp.)

52.4%

Mid-Market(51-1000 emp.)

38.1%

Enterprise(\> 1000 emp.)

9.5%

[![Datto SIRIS](https://images.g2crowd.com/uploads/product/hd_favicon/fcb33f94f2a2359a8f7844ae12f6686d/kaseya-datto-siris.svg "Datto SIRIS")](https://www.g2.com/products/kaseya-datto-siris/reviews)

Datto SIRIS

Small-Business(50 or fewer emp.)

68.3%

Mid-Market(51-1000 emp.)

28.4%

Enterprise(\> 1000 emp.)

3.3%

Small-Business

(50 or fewer emp.)

52.4%

68.3%

Mid-Market

(51-1000 emp.)

38.1%

28.4%

Enterprise

(\> 1000 emp.)

9.5%

3.3%

Reviewers' Industry

[![Arcserve ShadowProtect SPX](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2a4dafcbbd403507fe0890745dacb22d/arcserve-shadowprotect-spx.png "Arcserve ShadowProtect SPX")](https://www.g2.com/products/arcserve-shadowprotect-spx/reviews)
Arcserve ShadowProtect SPX

Information Technology and Services

23.8%

Computer & Network Security

9.5%

Architecture & Planning

9.5%

Writing and Editing

4.8%

Wholesale

4.8%

Other

47.6%

[![Datto SIRIS](https://images.g2crowd.com/uploads/product/hd_favicon/fcb33f94f2a2359a8f7844ae12f6686d/kaseya-datto-siris.svg "Datto SIRIS")](https://www.g2.com/products/kaseya-datto-siris/reviews)
Datto SIRIS

Information Technology and Services

52.4%

Computer & Network Security

15.5%

Computer Networking

3.0%

Consulting

2.6%

Computer Software

2.6%

Other

24.0%

FAQs

## ShadowProtect vs Datto SIRIS FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between ShadowProtect vs Datto SIRIS?

Datto SIRIS stands out over ShadowProtect for higher reviewer satisfaction in support, setup, and reliability, with a stronger overall G2 rating and more robust small-business adoption.

| | [ShadowProtect](https://www.g2.com/products/arcserve-shadowprotect-spx/reviews) | [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.2/5 (23 reviews) | 4.6/5 (294 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 8.1 | 9.2 |
| Quality of Support score | 7.0 | 8.6 |
| Top Reviewer-Cited Strength | Backup Reliability | Ease of Use (52 all-time mentions) |

### How do the pricing models of ShadowProtect and Datto SIRIS compare?

Datto SIRIS is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **ShadowProtect:** In recent reviews, several buyers cite ShadowProtect as expensive compared to alternatives, with cost concerns recurring in both recent and older feedback.
- **Datto SIRIS:** While Datto SIRIS is also described as costly, reviewers more frequently express satisfaction with its value, noting its comprehensive features and reliability justify the investment.
- **Switching reasons:** Reviewers mention switching from ShadowProtect to Datto SIRIS for better value, reliability, and support, especially when seeking unified backup and disaster recovery in one platform.

### What are the best alternatives to ShadowProtect and Datto SIRIS?

The top three alternatives to ShadowProtect and Datto SIRIS are Cove Data Protection, Veeam Data Platform, and Macrium Backup & Restore.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [ShadowProtect](https://www.g2.com/products/arcserve-shadowprotect-spx/reviews) | 4.2/5 (23 reviews) | Small-Business | Expensive in recent reviews | Backup Reliability |
| [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) | 4.6/5 (294 reviews) | Small-Business | High cost, but justified by features in recent reviews | Ease of Use (52 all-time mentions) |
| [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) | 4.5/5 (443 reviews) | Small-Business | — | — |
| [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) | 4.6/5 (749 reviews) | Mid-Market | — | — |
| [Macrium Backup & Restore](https://www.g2.com/products/macrium-backup-restore/reviews) | 4.7/5 (91 reviews) | Small-Business | — | — |

### Which Disaster Recovery features should I prioritize when comparing ShadowProtect and Datto SIRIS?

Buyers comparing ShadowProtect and Datto SIRIS should prioritize Disaster Recovery, Ease of Use, Quality of Support, Centralized Management, and Backup Reliability.

- **Disaster Recovery:** Datto SIRIS is cited for robust disaster recovery and business continuity, with 40 all-time mentions for backup solutions and 34 for recovery ease; ShadowProtect is noted for reliable disaster recovery in recent reviews.
- **Ease of Use:** Datto SIRIS has 52 all-time mentions for ease of use and a 9.2 Ease of Use score; ShadowProtect is described as user-friendly but with an 8.1 score.
- **Quality of Support:** Datto SIRIS scores 8.6, while ShadowProtect scores 7.0, with Datto SIRIS receiving 28 all-time support mentions.
- **Centralized Management:** Datto SIRIS is frequently praised for centralized management (16 all-time mentions); ShadowProtect reviewers note limitations in central management capabilities.
- **Backup Reliability:** ShadowProtect is cited for backup reliability in recent reviews; Datto SIRIS has 46 all-time mentions for reliability.

### What are the pros and cons of ShadowProtect vs Datto SIRIS?

ShadowProtect's headline strength is backup reliability, while Datto SIRIS excels in ease of use and comprehensive disaster recovery features.

- **ShadowProtect strengths:** Backup reliability, flexible deployment, user-friendly interface, versatile restores, and effective offsite recovery are highlighted in recent reviews.
- **ShadowProtect trade-offs:** Reviewers cite high cost, less effective central management, and support quality as trade-offs, with "Expensive" and "Poor Customer Support" each mentioned once all-time.
- **Datto SIRIS strengths:** Ease of use (52 all-time mentions), reliability (46), backup solutions (40), recovery ease (34), easy setup (31), customer support (28), recovery speed (24), centralized management (16), and easy integrations (16) are consistently praised.
- **Datto SIRIS trade-offs:** High cost (17 all-time mentions), interface complexity, and occasional support delays are noted as trade-offs in recent reviews.

### Is ShadowProtect or Datto SIRIS better for small businesses?

Datto SIRIS is the better fit for small businesses, with higher reviewer satisfaction and a larger small-business user base.

- **ShadowProtect:** Small-business is the largest segment, but reviewers frequently mention cost as a barrier for smaller companies and cite less responsive support.
- **Datto SIRIS:** Small-business is the largest segment, and reviewers consistently highlight ease of use, reliability, and strong support as advantages for small-business environments.

### Which Disaster Recovery platform has better integrations?

Datto SIRIS is favored for integrations, with reviewers citing more frequent and broader integration support.

- **ShadowProtect:** Recent reviews mention integration with ConnectWise Automate, but no all-time mention count is available.
- **Datto SIRIS:** Integrations with Autotask are cited in recent reviews, with 3 all-time mentions, and reviewers note easy integrations as a recurring theme (16 all-time mentions).

### How do ShadowProtect and Datto SIRIS compare on customer support?

Datto SIRIS outperforms ShadowProtect on Quality of Support by a material margin, with scores of 8.6 vs 7.0.

- **ShadowProtect:** Reviewers note support quality as a trade-off, with "Poor Customer Support" mentioned once all-time and several recent reviews citing slow or less responsive support.
- **Datto SIRIS:** Reviewers consistently praise support responsiveness and reliability, with 28 all-time mentions for customer support and frequent positive feedback in recent reviews, though some note occasional delays during peak periods.

### Which is easier to implement, ShadowProtect or Datto SIRIS?

Datto SIRIS is easier to implement than ShadowProtect, with a 1.1-point higher Ease of Setup score (9.2 vs 8.1).

- **ShadowProtect:** Reviewers describe setup as manageable but note a learning curve for less experienced IT professionals and cite challenges with central management.
- **Datto SIRIS:** Reviewers highlight straightforward deployment, quick initial setup, and minimal daily maintenance, with 31 all-time mentions for easy setup and frequent praise for ease of implementation.

### Which product has better Disaster Recovery?

Datto SIRIS is the stronger product for Disaster Recovery, with higher reviewer satisfaction and more frequent positive mentions.

- **ShadowProtect:** Disaster recovery is cited as a core benefit in recent reviews, with an 8.5 Meets Requirements score and backup reliability noted as a strength.
- **Datto SIRIS:** Disaster recovery is the most frequently mentioned feature, with 40 all-time mentions for backup solutions, 34 for recovery ease, and a 9.2 Meets Requirements score, alongside frequent praise for business continuity and rapid recovery capabilities.

Alternatives

**Arcserve ShadowProtect SPX Alternatives**

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Veeam Data Platform
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Macrium Backup & Restore
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Arctera Backup Exec
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Unitrends Backup and Recovery
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**Datto SIRIS Alternatives**

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Cove Data Protection
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Veeam Data Platform
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 ![Rubrik](https://images.g2crowd.com/uploads/product/hd_favicon/9b4e7f81d462a304f9facef2bb74877e/rubrik.svg "Rubrik")

[
Rubrik
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MSP360 Backup
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