[ Sparrow... Reviews ](https://www.g2.com/products/sparrowdesk/reviews) [ Sparrow... Reviews ](https://www.g2.com/products/sparrowdesk/reviews) # SparrowDesk Pricing Overview [Editedit](https://my.g2.com/sparrowdesk/pricings) Free Trial ## SparrowDesk Pricing Key Insights Last updated on Apr 09, 2026 * * * SparrowDesk offers **3 pricing editions** , starting from **$16** to **$89**. SparrowDesk pricing tiers are designed to support different usage levels and team sizes. SparrowDesk also offers a **free trial**. Compare the SparrowDesk pricing table below to figure out the best fit for your needs. Some plans may require you to contact **SurveySparrow Inc.** for **custom pricing**. * * * Starter — $16 / 1 user Professional — $49 / 1 user Enterprise — $89 / 1 user Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Starter Starting at $16.00 1 user - Shared inbox for email and chat - Chat widget and email support - Macros and basic workflows - Default business hours - Conversation & contact fields - Contact segments - Team support - Lite seats: up to 5 - No SLAs, round robin, advanced workflows, or multiple brands Show More Professional Starting at $49.00 1 user - Everything in Starter - Multiple business hours - Advanced workflows - Round-robin assignment - Service Level Agreements (SLAs) - Custom ticket routing and prioritization - Lite seats: up to 20 - No multiple brands Show More Enterprise Starting at $89.00 1 user - Everything in Professional - Multiple brand support - Full workflow automation - SLA management at scale - Advanced routing and assignment - Built for complex support operations - Lite seats: up to 50 Show More Scale support without scaling costs. Pricing information for SparrowDesk is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase SparrowDesk must be conducted with the seller. Pricing information was last updated on March 02, 2026 Show More ## Top-Rated Alternatives [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,890) ](https://www.g2.com/products/fin/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,004) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5(3,753) ](https://www.g2.com/products/freshdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/sparrowdesk/competitors/alternatives) ## SparrowDesk Alternatives Pricing The following is a quick overview of editions offered by other [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) | ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png) [Fin](https://www.g2.com/products/fin/reviews) ##### Fin with your current helpdesk | $0.991 Outcome | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. - Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. - Set up in under an hour - Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more - Customizable tone and answer length - Takes action to update external systems - Transfers to agents directly in preferred Inbox [Show More](javascript:void(0);) | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png) [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ##### Support Only (Team) | $19.001 user per month billed annually | Integrated customer support - Email & social media - Web widget & mobile SDK - Pre-defined business rules - Essentials card - Interaction history | | ![Freshdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png) [Freshdesk](https://www.g2.com/products/freshdesk/reviews) ##### Freshdesk Email and Ticketing (Growth) | $19.001 User per month billed annually Per Month | Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email - Automations - Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal - Analytics: OOB analytics and standard reports - Self-service: Knowledge base - Security, routing, SLA: Role-based access control, SSO, Ticket dispatch | Various alternatives pricing & plans Free Trial Pricing information for the above various SparrowDesk alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ AI Customer Support Agents ](https://www.g2.com/categories/ai-customer-support-agents)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service) [ Help Desk ](https://www.g2.com/categories/help-desk)[ Shared Inbox ](https://www.g2.com/categories/shared-inbox) Show More ##### Explore More [ Which sales coaching platforms are best for improving deal strategy and value messaging for enterprise reps? ](https://www.g2.com/discussions/which-sales-coaching-platforms-are-best-for-improving-deal-strategy-and-value-messaging-for-enterprise-reps)[ What is the best 3D modeling program for character design that does not cost a fortune for an independent artist or small studio? ](https://www.g2.com/discussions/what-is-the-best-3d-modeling-program-for-character-design-that-does-not-cost-a-fortune-for-an-independent-artist-or-small-studio)[ Which identity resolution platform has the best match rates for an adtech or programmatic team that needs accurate audience identity across campaigns? ](https://www.g2.com/discussions/which-identity-resolution-platform-has-the-best-match-rates-for-an-adtech-or-programmatic-team-that-needs-accurate-audience-identity-across-campaigns) [ Leading user research service for software development teams ](https://www.g2.com/discussions/leading-user-research-service-for-software-development-teams)[ What affiliate marketing platforms connect with existing CRM, ecommerce and payment tools without needing a custom integration build? ](https://www.g2.com/discussions/what-affiliate-marketing-platforms-connect-with-existing-crm-ecommerce-and-payment-tools-without-needing-a-custom-integration-build)[ Pros and Cons Details ](https://www.g2.com/products/sparrowdesk/reviews?qs=pros-and-cons) Show More [ Which sales coaching platforms are best for improving deal strategy and value messaging for enterprise reps? ](https://www.g2.com/discussions/which-sales-coaching-platforms-are-best-for-improving-deal-strategy-and-value-messaging-for-enterprise-reps)[ What is the best 3D modeling program for character design that does not cost a fortune for an independent artist or small studio? ](https://www.g2.com/discussions/what-is-the-best-3d-modeling-program-for-character-design-that-does-not-cost-a-fortune-for-an-independent-artist-or-small-studio)[ Which identity resolution platform has the best match rates for an adtech or programmatic team that needs accurate audience identity across campaigns? ](https://www.g2.com/discussions/which-identity-resolution-platform-has-the-best-match-rates-for-an-adtech-or-programmatic-team-that-needs-accurate-audience-identity-across-campaigns) [ Leading user research service for software development teams ](https://www.g2.com/discussions/leading-user-research-service-for-software-development-teams)[ What affiliate marketing platforms connect with existing CRM, ecommerce and payment tools without needing a custom integration build? ](https://www.g2.com/discussions/what-affiliate-marketing-platforms-connect-with-existing-crm-ecommerce-and-payment-tools-without-needing-a-custom-integration-build)[ Pros and Cons Details ](https://www.g2.com/products/sparrowdesk/reviews?qs=pros-and-cons)