---
title: SIVO Hub - Smart IT Value Operations Hub Reviews
meta_title: 'SIVO Hub - Smart IT Value Operations Hub Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SIVO Hub - Smart IT Value Operations Hub works for a business like yours.
date_modified: '2026-09-28'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# SIVO Hub - Smart IT Value Operations Hub Reviews
**Vendor:** SIVO Hub  
**Category:** [Service Desk Software](https://www.g2.com/categories/service-desk)
## About SIVO Hub - Smart IT Value Operations Hub
SIVO Hub is a support desk for small IT businesses and internal IT teams who have outgrown a shared mailbox. Tickets, the asset register, time recorded against work, and the invoices built from that time all live in one place. The pricing is the difference. Every other support desk charges per user. SIVO Hub charges only for the people answering tickets. Everyone who raises one is free and unlimited, permanently. A sixty person company with two IT staff pays for two. No passwords. Sign in by one time code, Microsoft or Google. Hosted in the EU. Seven day free trial, no card required.






- [View SIVO Hub - Smart IT Value Operations Hub pricing details and edition comparison](https://www.g2.com/products/sivo-hub-smart-it-value-operations-hub/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+15%3A44%3A10+-0500&secure%5Bsession_id%5D=b80b876e-94e2-4332-a99f-dbec6bde7d03&secure%5Btoken%5D=dad78ce6bf6d374f8f71a796f3a8fb9a2ac5d70211bb2b49c4756255eaf59be4&format=llm_user)

## SIVO Hub - Smart IT Value Operations Hub Features
**Incident Management**
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Knowledge Base
- Knowledge Base/Ticket Integration
- Real-Time Notifications

**Reporting**
- Dashboards
- Time Tracking
- Surveys
- Activity Tracking

**Access & Usability**
- Mobile
- Self Service
- Active Directory
- Multi-Channel Access
- Mobile Access

**Agentic AI - Service Desk**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Project Management
- Procurement Management
- CMDB
- AI Copilot
- Generative AI
- IT Risk Management
- Service Catalog
- Inventory Management
- Surveys & Feedback
- Chat/Messaging
- Change Management
- Reporting & Statistics
- Task Management
- Email Templates
- Benchmarking
- Localization Automation
- Real-Time Reporting
- Customer Support
- Scheduled/Automated Reports
- Alerts/Escalation
- Release & Deployment
- Email Management
- Contract/License Management
- Workflow Management
- Problem Management
- Analytics
- Service Level Agreement (SLA) Management
- Configuration Management
- API
- IT Asset Management
- Remote Access/Control
- Live Chat
- Customizable Reports
- Incident Management
- Asset Lifecycle Management
- Support Ticket Management
- Customizable Templates
- Customizable Branding

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