There Customer support. As we can customize our demo according to our requirement. Review collected by and hosted on G2.com.

It is helping to increase my customer engagement so for me there so no thing to dislike it. Review collected by and hosted on G2.com.

Tool set-up is both quick and straightforward, allowing for rapid deployment without complex configuration or discovery processes. Its cost-effectiveness makes it ideal for enterprises or startups alike, providing a viable foundation for each. Review collected by and hosted on G2.com.

Used it majorly for ORM purposes. It would be really great if the social listening and analytics bit is improved for ease of analysis. Review collected by and hosted on G2.com.

Aggregation of all the comments at one place. Simple to reply, easy to read. Review collected by and hosted on G2.com.

Data pullling capability is less as compared to other tools Review collected by and hosted on G2.com.

Fast and easy setup that lets you get started quickly, without investing a lot of time in complex configuration and discovery processes. Very cost-effective as well, makes this a good starting point for enterprises and a very serviceable solution for startups. Review collected by and hosted on G2.com.

Cost scaling is a bit unfair - just when you really get into it, you start running into usage / tracking limits that, given the scale of social media today, are a little unrealistic. Review collected by and hosted on G2.com.