ShippyPro Reviews (109)

Reviews

ShippyPro Reviews (109)

4.6
109 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and ease of use of ShippyPro, highlighting how it simplifies multi-carrier shipping management and saves time. The platform's ability to integrate various carriers seamlessly and provide quick customer support enhances the overall experience. However, some users note that the platform can be slow at times, particularly during high-volume operations.

Pros & Cons

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Alessio L.
AL
Alessio L.
IT Specialist
Small-Business (50 or fewer emp.)
"ShippyPro Streamlined Our Shipping with Fast Labels and Great Multi-Carrier Integration"
4/5
What do you like best about ShippyPro?

ShippyPro has significantly streamlined our shipping operations. The multi-carrier integration is excellent — we can compare rates and select the best option in just a few clicks. The label generation is fast and accurate, and the tracking features keep both our team and our customers informed in real time. The interface is intuitive and easy to navigate, even for users who are not particularly tech-savvy. Overall, it has saved us a considerable amount of time and reduced manual errors in our fulfillment process. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

There is not much to dislike honestly. Occasionally the interface can feel slightly slow when loading large shipment histories, but it is a minor inconvenience that does not impact the overall experience. Customer support response times could be slightly faster, but the quality of assistance provided is always helpful and professional. Review collected by and hosted on G2.com.

ES
Emma S.
E-commerce manager
Small-Business (50 or fewer emp.)
"Powerful integration for tracking and automation, some points to improve"
5/5
What do you like best about ShippyPro?

I really like the ShippyPro tracking dashboard, especially now that it is integrated with Zendesk. It's really useful to immediately see if a ticket has already been opened without having to enter Zendesk, and to have a clear overview of critical shipments. The automation rules also reduce manual work and simplify daily management. They are also very available and quick to respond to questions or tickets. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

I encountered some initial difficulties with the automation rules, particularly the one related to the empty phone number, which doesn't seem to work as it should. Review collected by and hosted on G2.com.

Andrea S.
AS
Andrea S.
Business Implementation Manager
Small-Business (50 or fewer emp.)
"Flexible, fast, and problem-solving oriented"
5/5
What do you like best about ShippyPro?

Flexibility, problem-solving skills, and speed. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

It is an intermediary between 2 companies, in some cases when there are problems, the resolution takes longer because it is not immediately clear where the error is. Review collected by and hosted on G2.com.

AA
Alessandro A.
it specialist
Mid-Market (51-1000 emp.)
"Centralized Shipping Made Easy with ShippyPro"
4/5
What do you like best about ShippyPro?

What I like most about ShippyPro is how it centralizes all of my shipping operations in one intuitive dashboard. Connecting multiple carriers and sales channels feels seamless, and the bulk label generation saves us hours of manual work each week. I also appreciate the automated tracking notifications and the customizable return portal, both of which noticeably improve our customers’ post-purchase experience. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

What I dislike most is the initial learning curve. The platform includes so many advanced features that the first setup can feel overwhelming. In addition, I think the error messages from carrier APIs could be more descriptive, which would make it easier to troubleshoot label-printing issues more quickly. Lastly, while the support team is knowledgeable, response times can sometimes be a bit slow unless you’re on a higher-tier enterprise plan. Review collected by and hosted on G2.com.

JR
Jacopo R.
Manager
Cosmetics
Small-Business (50 or fewer emp.)
"Simple and Integrated, A Must for Shipping Management"
5/5
What do you like best about ShippyPro?

I use ShippyPro to manage the printing of courier waybills and it is really easy to use. I appreciate the fact that it includes all couriers, so if I change or add a courier, I find it and implement it in an instant. I don't have to go crazy with the integrations of various couriers and I can easily configure the rates. During packing, I can calculate the most advantageous courier. The installation was very easy. As far as I'm concerned, ShippyPro is fine as it is. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

I like everything Review collected by and hosted on G2.com.

Claudio R.
CR
Claudio R.
E-Commerce Manager & Marketing Coordinator
Small-Business (50 or fewer emp.)
"Indispensable tool for structuring and scaling shipments"
5/5
What do you like best about ShippyPro?

I have been using ShippyPro for over 10 years as the E-commerce Manager of ErreBi Group s.r.l. and I can say that I have seen the evolution of the platform practically from the beginning.

We were among the first customers: I still remember one of the first newsletters received (which even ended up in spam) that intrigued me and prompted me to try the service. Since then, we have never left it.

Over time, ShippyPro has become an essential tool for structuring and simplifying the management of shipments, especially in a growing e-commerce context. The ability to integrate multiple couriers, centralize flows, and automate various operational steps has allowed us to improve internal efficiency and reduce manual errors.

One of the aspects I appreciate the most is the continuous evolution of the platform: it has not remained stagnant but has grown along with the needs of the market and merchants. The support has also always been available and solution-oriented.

I would recommend ShippyPro to anyone who wants to seriously structure their logistics and have a professional and scalable management of shipments. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

If I have to identify an area for improvement, I would say that some advanced features require a bit of initial time to be fully utilized, but once configured correctly, they really make a difference. Review collected by and hosted on G2.com.

Diego A.
DA
Diego A.
Especialista administrativo
Small-Business (50 or fewer emp.)
"ShippyPro Streamlines Shipping with Powerful Automation and a Clean, Intuitive Dashboard"
5/5
What do you like best about ShippyPro?

What I like most about ShippyPro is that it centralizes all my shipping operations in one intuitive platform. I can manage multiple carriers, compare rates in real time, automate label creation, and track shipments without having to switch between different systems. The dashboard is clean and well-organized, which saves me a lot of time in day-to-day work. The automation rules are particularly powerful and help cut down on manual errors. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

Honestly, there’s very little to dislike. In the beginning, a few of the more advanced automation settings took some exploring for me to fully understand, but once I had everything configured, it all ran smoothly. A slightly more detailed onboarding guide for the advanced features would make that initial setup even quicker and easier. Review collected by and hosted on G2.com.

Federico Rosario M.
FM
Federico Rosario M.
Tecnico informatico / E-Commerce Specialist
Small-Business (50 or fewer emp.)
"A must-have for shipping"
5/5
What do you like best about ShippyPro?

Easy to use, with multiple carriers connected, it’s a convenient hub for tracking customers’ shipments. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

The new version feels more chaotic — for now, I prefer the classic one, even though it sometimes slows down with a high volume of shipments. I will clean the page with more filter Review collected by and hosted on G2.com.

AL
Alessio L.
IT Manager
Mid-Market (51-1000 emp.)
"Versatile and Intuitive for Shipment Management"
5/5
What do you like best about ShippyPro?

I love the versatility and ease of use of ShippyPro. It helps me especially with the ability to work with a multi-carrier environment and the interfacing with our management system. It was very easy to start using ShippyPro thanks to the API documentation, which is very well written. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

The new graphical interface could be more intuitive Review collected by and hosted on G2.com.

Patrícia O.
PO
Patrícia O.
Assistente administrativa
Small-Business (50 or fewer emp.)
"Easy, On-Time Shipments Made Simple"
5/5
What do you like best about ShippyPro?

The easy way of doing shipments and make sure they arrive to the destination on time. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

Sometimes you have to send a little time rewiewing the info Review collected by and hosted on G2.com.