Sherlock Calls pricing is designed for teams operating voice AI systems that need to investigate call failures and diagnose issues across multiple telephony and speech providers. The platform uses a credit-based pricing model rather than per-seat or per-minute billing, allowing teams to pay only for investigation activity instead of the number of users connected to the system.
Credits are consumed when an investigation query is executed through the Slack integration. Each credit bundle applies to the entire workspace, meaning engineering, operations, and product team members can access investigation results without additional user fees. This model supports environments where many people need visibility into incidents but only a smaller number of users actively run diagnostic analyses.
Plans scale based on monthly credit allocation. Entry-level pricing begins at **50,000 credits per month for $50**, while higher-volume plans reach **5,000,000 credits per month for $5,000**. Credits automatically refresh each billing cycle, enabling consistent operational monitoring without manual renewal.
Enterprise pricing is available for organizations requiring larger credit volumes, service level agreements, or structured onboarding support. The credit-based model differs from many voice AI observability and monitoring tools that charge per seat or per call minute, making it suitable for teams that want flexible investigation capacity while allowing broad internal access to incident diagnostics.
Sherlock Calls has 2 pricing editions, from a free trial to $50. Look at different pricing editions below and see what edition and features meet your budget and needs.
Pricing information for Sherlock Calls is supplied by the software provider or retrieved from publicly
accessible pricing materials. Final cost negotiations to purchase Sherlock Calls must be conducted with the
seller.
Credits do not roll over between billing periods.
One credit bundle covers one Slack workspace regardless of team size.
Provider connections (Twilio, ElevenLabs, Vapi, Retell AI, Genesys, Amazon Connect, Aircall, HubSpot) are included at no additional cost on all plans.
Prices are listed in USD.
Annual billing is available on Enterprise plans.
Pricing information was last updated on March 05, 2026
