We did a pretty extensive evaluation of all the major billing solutions and Sequence stood out in two key areas. First, the billing engine offered the flexibility we need for our highly complex contracts. Second, the overall ease of use of the UI stood out compared to other billing players we tried. Review collected by and hosted on G2.com.

We’re still relatively new to using Sequence Review collected by and hosted on G2.com.

Ability to deliver tailored solution across multiple clients. Review collected by and hosted on G2.com.

It's great. There are product features in development based on feedback - so no complaints. Review collected by and hosted on G2.com.

The UI and finance dashboard is extremely nice to use. We looked at many billing players but found them to be quite complicated and not well suited to our referral pricing model. The Sequence team were very hands on with making sure we had all of the support we needed, but once we got into the product there was very little guidance needed - the workflow from contract to invoice extremely smooth. Review collected by and hosted on G2.com.

Nothing yet, very happy with the product flow and continued customer support offered by Sequence, eager to see what else is shipped over the coming months. We've heard some things about revrec and advanced reporting which will be very useful to us. Review collected by and hosted on G2.com.

The speed at which the Sequence team ships new features to the platform. Since we onboarded in 2022, we have seen Sequence transform into a best-in-class revenue collection platform. We also greatly appreciated the quick action on many small features we requested throughout our journey. We committed to a 3-year term following our first year as we want to ensure Sequence is vocal part of our growth journey at Konfir. It's very easy to get set up with and use to drive our billing cycles. Review collected by and hosted on G2.com.

Sequence is a new platform and we have some complex edge cases that the system can't yet solve for. These are slightly beyond the scope of what the system was intended for. The team is always willing to work through these new use cases with us to find solutions, and are very transparent about their future roadmap. Review collected by and hosted on G2.com.

The dashboard UI is great, made it easy for us to set-up our customers’ billing schedules with lots of flexibility built into the product. Also gives great visibility of our products and prices for everyone from sales to finance.

Want to also give a quick mention to the Sequence team’s help and dedication throughout the onboarding process. Review collected by and hosted on G2.com.

Once we implement more usage based pricing into our product it will be good to see the full benefits of Sequence. Review collected by and hosted on G2.com.

Prouct has some really great features, and the road map is very promising. But white glove treatment is really great, they are always on hand to support us should we need it. Review collected by and hosted on G2.com.

Lacking on integrations and a few bells and whistles in terms of features, but I know they will be working on those. Review collected by and hosted on G2.com.

Team is great and jump on anything really quickly, especially Killian. Review collected by and hosted on G2.com.

A couple of bugs, but that is a start up! Review collected by and hosted on G2.com.

Sequence’s intuitive dashboard and the level of support provided by the Sequence team have been the standouts for us. The dashboard’s gives us comprehensive visibility over our products and prices, and lets us easily manage pricing adjustments. The proactive and responsive engagement from the Sequence team, from our initial evaluation to ongoing support, has been exceptional. Their dedication to understanding our unique needs and customizing their solutions accordingly has been a key differentiator. Review collected by and hosted on G2.com.

While we have been happy with the product so far, there are a couple of areas where we’d like to see more features coming into the product, especially around usage data management and reporting in the dashboard. That being said, based on the team velocity and product roadmap we have observed, we expect to see these very soon in the coming months. Review collected by and hosted on G2.com.

The integrations with HubSpot and Xero were game-changers for us as it removed the need for us to dig through emails for contract terms after each new deal signed. The workflow from CRM to accounting has simplified our deal-to-cash process and we now feel like we're in a much better place to scale our collections over the coming years. Review collected by and hosted on G2.com.

Really, the only issue we've had was a small bug during setup, which Sequence fixed incredibly fast. Their quick and effective support showed us how reliable they are, especially as we were aligning our billing schedules with all of the custom deals we had to migrate. Review collected by and hosted on G2.com.

Native integrations with Hubspot and Xero have saved us a ton of time trying to manage data and workflows across our sales to finance stack. Also the hands on onboarding approach was very helpful and allowed for a quick implementation in <2 weeks. Review collected by and hosted on G2.com.

Nothing particular that comes to mind. However, looking forward to the revrec launch. Review collected by and hosted on G2.com.