SaleCycle Reviews (44)

Reviews

SaleCycle Reviews (44)

4.5
44 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the proactive support from account managers, highlighting their dedication to improving performance through regular communication and tailored solutions. The easy-to-use dashboard and effective A/B testing capabilities are also frequently mentioned as key benefits. However, some users note that the reporting features could be more intuitive.
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Philibert J.
PJ
Philibert J.
Réponsable Marketing
Mid-Market (51-1000 emp.)
"A professional follow-up and effective communication."
4/5
What do you like best about SaleCycle?

Proposals adapted to our needs, solutions quickly deployed Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

The commission system is not always optimized. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Think SaleCycle offers a great service!"
4.5/5
What do you like best about SaleCycle?

Straight forward setup! Given the process it would take to develop this in house, think it was good to go live with this through Salecycle. Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

The manual aspect of having to share CRM data through filezilla. We've had quite some problems with this setup. Apart from the data aspect and targetting, I really like the service though. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Dedicated and fantastic at improving comms"
5/5
What do you like best about SaleCycle?

SaleCycle allows us to streamline our abandon basket communications to customers in an otherwise hectic business environment. This is especially helpful with moving beyond what we have and instead focusing on testing for constant improvement Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

Looking at other products in the portfolio, there's little potential to expand our repertoire beyond the abandon basket journey at this time. This is a shame because the abandon basket journey and relationship works well Review collected by and hosted on G2.com.

Fabio T.
FT
Fabio T.
Digital marketing specialist
Small-Business (50 or fewer emp.)
"Excellent platform and great support"
5/5
What do you like best about SaleCycle?

SaleCycle is great to run automated web campaigns thanks to the knowledge and support of their accounts and the methodology used Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

They are great in their products, but I would like more products and solutions from them Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"A valuable retargeting channel"
4.5/5
What do you like best about SaleCycle?

this channel performance

support from the team for follow up and improvement Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

updating of the contact database to be excluded not automatic Review collected by and hosted on G2.com.

AG
Abraham G.
E-commerce Intern
Mid-Market (51-1000 emp.)
"Troughout this year I was able to work with an amaing team who is always there to support us"
5/5
What do you like best about SaleCycle?

The communication with the team.

they are always willing to help.

they provide aditional information that might help in the campagins.

Salecycle can adapt to your needs. Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

Sometimes is hard to get updates during busy periods

Time frames for updates tends to be complicated for E-commerce

I wish Salecycle had different templates we could use Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"I'd recommend it as it's a strong product to capture one of the main issues of ecommerce business."
4/5
What do you like best about SaleCycle?

Strong products to target an insightful concern such as basket abandonment.

Account managers (specifically Will Hill) are super helpful in terms of supporting the clients but also finding out new opportunities for the business. Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

we started to see similar companies in the market which differentiates from salecycle with more different products, self-service tools. would be good to see salecycle producing these kind of new ideas, solutions. Review collected by and hosted on G2.com.

Diogo P.
DP
Diogo P.
Ecommerce Manager - Central Emerging Europe & Israel
Small-Business (50 or fewer emp.)
"Great Support"
4.5/5
What do you like best about SaleCycle?

SaleCycle has great customized service. We are very happy not only with the reporting but with the feedback and proactivity on optimizations. Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

The dashboard was an old fashion for many months but has been updated now. Review collected by and hosted on G2.com.

Peter T.
PT
Peter T.
Digital Manager
Enterprise (> 1000 emp.)
"Great people and great ROI"
4.5/5
What do you like best about SaleCycle?

The people are very helpful and obviously know their stuff inside out. The Abandoned basket program has a great ROI that justified the work easily. Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

Not much, the initial setup required some funny hours as their technicians are in a different time zone, but once setup the account manager assigned was in our region. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Mid-Market (51-1000 emp.)
"Very powerful SCA solution and focused account management team"
5/5
What do you like best about SaleCycle?

Simplicity in dashboard view and KPI reporting but most importantly an account management team focused on driving continuous performance improvement Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

Nothing to add as there are no limitations on the solution requirements for the business Review collected by and hosted on G2.com.