Rise Up Reviews (35)

Reviews

Rise Up Reviews (35)

4.7
35 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and exceptional customer support, highlighting how intuitive it is for both learners and administrators. Many appreciate the platform's ability to streamline training processes and personalize learning paths, making it a valuable tool for various organizations. However, some users note that the interface can feel a bit cluttered for newcomers.

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Charlotte T.
CT
Charlotte T.
Customer Service Assistant Manager
Mid-Market (51-1000 emp.)
"Rise Up: a simple, comprehensive, and flexible platform, with responsive support"
4.5/5
What do you like best about Rise Up?

What I appreciate most about Rise Up is the simplicity of using the platform combined with its comprehensive features that facilitate the management and tracking of training. The flexibility to customize content and the responsive support team are also real assets. Review collected by and hosted on G2.com.

What do you dislike about Rise Up?

Some simple features are not available (multiple partners on the courses, adjustment of the header photo) and I would like to have advice on pedagogy: I find that we do not have enough challenge in our content and training support on certain features (AI, H5P) Review collected by and hosted on G2.com.

Response from Morgane Philbert of Rise Up

Thank you for your thoughtful review and for sharing your experience with Rise Up!

We're delighted to hear that our platform's ease of use, flexibility, and responsive support have helped you centralize and manage your training more efficiently.

We also appreciate your constructive feedback on both product features and instructional design support. Your suggestions have been shared with our teams, and we're continuously working to enhance the platform and the resources we provide to help you create even more engaging learning experiences.

Thanks again for your trust and valuable feedback!

ST
Stanley T.
L&D Business Partner
Mid-Market (51-1000 emp.)
"Intuitive, Smart, Professional."
4.5/5
What do you like best about Rise Up?

I think the system is overall very intuitive and I find it very easy to navigate and operate. So far using the system I am finding things are very straight forward. I believe the team has really thought it through for end users, such as; navigation, preference and layout on the homepage. I feel it is easy to use and I get to explore the tools more and more as I go along. Review collected by and hosted on G2.com.

What do you dislike about Rise Up?

I know this is still early stages of reporting. There are lots of reporting options but I feel this could be a bit slicker. i.e. on the progress tracking, for those who have completed a training it will only give me date of when they enrolled onto a course and end time but will not be able to provide me with an expiration date of that training. I will have to go to a different report i.e. certification to find all that out. I think it would be great if that can be combined and have everyone under one. Unless that is an option I have not discovered yet. Review collected by and hosted on G2.com.

Response from Victoire Gbobouo of Rise Up

Thanks a lot for your positive feedback. We’re delighted to hear that Rise Up feels intuitive and easy to navigate, as creating a smooth and user-friendly learning experience is a key priority for us.

We also really appreciate your detailed feedback regarding reporting and the need to centralise training information in a more unified view. Insights like yours are extremely valuable and help us continue improving the platform experience for administrators and learners alike.

Thank you again for taking the time to share your experience with Rise Up!

Benjamin R.
BR
Benjamin R.
Training projects manager
Enterprise (> 1000 emp.)
"Rise Up: intuitive interface, responsive Customer Success team, and top-notch integrations"
5/5
What do you like best about Rise Up?

I am a fan of Rise Up, I like the user interface, and I also like the team behind the tool. As soon as you have a problem, the Customer Success Managers team is very responsive. The Rise Up tool is perfectly integrated with our HR management intranet, which ensures synchronization of users and schedules. Regarding data usage, thanks to PeTra and unique profiles per person, we have a high level of analysis granularity on the people we train and their progress. We also make extensive use of the AI translation integrated into the tool, which allows us to provide access to our training in all languages. The license pricing is very competitive, so we currently have more than 11,000 users on the platform, with a global management team of 20 people, 1 person per country, who have been able to quickly get to grips with the tool thanks to its ease of use. We also have the mobile application, which allows training to be in everyone's pocket. Review collected by and hosted on G2.com.

What do you dislike about Rise Up?

The platform sometimes presents a bit too much instability, which blocks us from certain actions. Another point is that some parts of the interface have not yet been updated, for example, the email notification interface or the datalab. We eagerly await these improvements in the roadmap. Review collected by and hosted on G2.com.

Response from Victoire Gbobouo of Rise Up

Thank you for the 5-star rating, it means a lot to us!

We’re delighted to support your team and look forward to continuing this journey together.

Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"LMS offering a smooth user experience"
5/5
What do you like best about Rise Up?

I have been using Rise Up for my training organization for 5 years. This LMS is easy to use for learners as well as for administrators, designers, or group managers. It offers many possibilities for adapting roles and modulating rights, organizing by user groups/sub-groups.

You will find all the data and tools there to effectively track your performance indicators.

For designers, it is an efficient authoring tool that allows the integration of modules in SCORM format.

It allows the creation of courses (grouping of trainings), and the resource library is also interesting to use.

Rise Up is constantly improving and seeking innovation in AI and localization.

Its support service is fast and efficient.

The advantage of Rise Up is also the quality and proximity of its support, with a customer success manager and a dedicated sales contact. Review collected by and hosted on G2.com.

What do you dislike about Rise Up?

The software adapts to the needs of a multitude of organizations. This is its strength; however, it cannot always meet a very specific need as a result. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"A unique and efficient tool to manage all your training sessions"
5/5
What do you like best about Rise Up?

Being able to manage all the group's training courses through a single tool, regardless of the department that wishes to distribute its training. The price is more than fair for the service provided. The live support provided by the Rise Up teams is very effective, not to mention the training we were able to take to learn how to use the tool. Review collected by and hosted on G2.com.

What do you dislike about Rise Up?

The default training editor could be reworked and improved a bit in terms of style, even if it's not the primary goal of the platform. The AI aspect currently offered remains somewhat weak and could also be further improved. Review collected by and hosted on G2.com.

Khouloud B.
KB
Khouloud B.
Ingénieure pédagogique
Enterprise (> 1000 emp.)
"Intuitive platform and great support!"
5/5
What do you like best about Rise Up?

Frankly, the platform is great! The interface is super intuitive and pleasant to use: whether it's for taking a course or managing users as an admin, you never get lost, everything is in its place. As a designer, the tools are varied and the use of AI adds real value. But what really makes the difference is the support. The support team is extremely responsive. A big thank you especially to Thuy Mai for her patience, availability, and dedication, as well as to Olivier, Mathieu, and the entire support team. It's a pleasure to work with such professional and attentive people! Review collected by and hosted on G2.com.

What do you dislike about Rise Up?

The only small downside for me is that we cannot yet make bulk modifications (as an administrator) via Excel import (for example, to update the descriptions or objectives of training records all at once). It's a shame because we can already export the list, so having the 'import' option for updates would be a huge time saver for administrators. It's not a deal-breaker, but it would be a great improvement for the future! Review collected by and hosted on G2.com.

Lisa B.
LB
Lisa B.
Ingénieure pédagogique
Small-Business (50 or fewer emp.)
"Intuitive Interface, Effective Centralization"
4.5/5
What do you like best about Rise Up?

I use Rise Up as a central tool in my training organization to deliver remote training. I like the easy-to-understand interface and the app that is available for learners. Additionally, the tracking of learners is very useful, especially the connection statistics. I also find that the centralization of documents and the ability to conduct both synchronous and asynchronous sessions are strong points. Review collected by and hosted on G2.com.

What do you dislike about Rise Up?

add a level in the training hierarchy. Presentation of quizzes. The Exam step that does not allow multiple types of files to be submitted / the file submission step that does not notify when a learner submits a file. Review collected by and hosted on G2.com.

AC
adrien C.
Enterprise (> 1000 emp.)
"Reactive with Potential for Improvement"
3.5/5
What do you like best about Rise Up?

I appreciate the developments of Rise Up, even if their implementation is often laborious. They cater to ease of use and diversify the features, which is relevant. Moreover, feedback requesting improvements is taken into account, which is really pleasing. The support is quite responsive. Review collected by and hosted on G2.com.

What do you dislike about Rise Up?

The implementation and updates of features must be reviewed in their entirety/method. There are too many bugs following the implementation of updates, which causes nuisances on the client side and a waste of time or even worse, sometimes data loss. Review collected by and hosted on G2.com.

Response from Victoire Gbobouo of Rise Up

Thank you for your honest and balanced feedback. We’re glad to hear that you appreciate the evolution of the platform, the diversification of features and the responsiveness of our support team.

We also fully understand your concerns regarding the rollout of updates and the impact bugs can have on your teams and learners. This is something we take very seriously and continuously work on improving.

To help customers stay informed and supported during feature releases, we also communicate updates through several channels including webinars, release notes, training content on our Academy with demo videos, and our customer portal.

Thank you again for your trust and valuable feedback.

CW
Christian W.
Enterprise (> 1000 emp.)
"Easy to use but needs improvements"
4/5
What do you like best about Rise Up?

I appreciate the ease of use of Rise Up. The integration of videos created with external programs into Rise Up is also a particularly useful feature. Exporting our data to Rise Up was easy, which facilitated the initial setup. Review collected by and hosted on G2.com.

What do you dislike about Rise Up?

The Helpline whose problem resolution is too long. Some features at the level of importing our data could be facilitated. The fact that we cannot publish training courses in the catalog. The import of training data from Rise Up to our personnel management tool is problematic. Review collected by and hosted on G2.com.

Response from Victoire Gbobouo of Rise Up

Thank you for your feedback and for highlighting the ease of use of Rise Up, as well as the simplicity of your initial setup and video integrations. We’re glad to hear the platform is helping you deliver mandatory training efficiently at scale.

We also appreciate your honest feedback regarding support response times, data imports and catalog publication features. Your comments are extremely valuable and help us identify areas where we can continue improving the experience.

To better support you regarding the reporting and data import challenges you mentioned, could you share a bit more detail about the specific issues you are facing? Please also feel free to reach out directly to your dedicated Rise Up contact, who will be happy to help and investigate this further with you.

Stephane G.
SG
Stephane G.
Enterprise (> 1000 emp.)
"Easy to Use, Multilingual Connectivity"
4/5
What do you like best about Rise Up?

What I really like about Rise Up is its ease of use and connection with our different tools. And the fact that there are multiple languages. Review collected by and hosted on G2.com.

What do you dislike about Rise Up?

We miss the diversity of roles and permissions, as well as the translation. And perhaps the management of training costs. Review collected by and hosted on G2.com.

Response from Victoire Gbobouo of Rise Up

Thank you Stéphane!

Really glad the ease of use and multilingual connectivity are making a difference for your teams. Your feedback on roles and permissions, translation, and training cost management is insightful and please know that these are areas we're actively working on.

Appreciate you taking the time.