I like Restaurant365 for its detailed reporting and accurate inventory management. The reporting features are excellent, offering a wide array of reports and the ability to report on different areas of the company. These features help by supporting operations, providing feedback to general managers and other stakeholders, and assisting in decision-making related to purchasing, labor, and other areas to save money and time. Review collected by and hosted on G2.com.

I believe that making changes to the system and going through the customer service process at times can be cumbersome. Although, once we do get to a point of trying to fix the problem, the customer service system is very good. It would be nice to be able to immediately call someone up even if you had to wait or get into a queue to get questions answered over the phone, versus using either email or other digital services. It was difficult to initially set up. Review collected by and hosted on G2.com.

It is an all in 1 solution for accounting, payroll, onboarding, hiring, catering and several more things. It is so convenient to have everything tied together in 1 platform. Review collected by and hosted on G2.com.

By no means am I a professional accountant, so some things are a little more difficult for me to grasp on the accounting side. But I watch the R365 tutorials and I learn how to do the things I do not know. Review collected by and hosted on G2.com.

It’s impressive how many capabilities R365 has, covering not only accounting but also specific restaurant operations. Overall, the performance is excellent. Review collected by and hosted on G2.com.

Nothing. There can be a big learning curve at first, simply because there are so many things to learn and do with the product. That isn’t necessarily a negative—it just takes some time to fully learn how to use it. Review collected by and hosted on G2.com.

It is nice that everything is in one spot. Invoices, schedule, sales accountability, reports. One stop shop! Review collected by and hosted on G2.com.

It does not always connect and update with the latest invoice prices which creates inaccurate inventory counts Review collected by and hosted on G2.com.

The best feature is the import of our Daily sales from Toast to R365. No need to double enter sales and we can import at the sales categories. Also, importing our invoices in at the line level saves a LOT of time when it comes to paying vendors and tracking items cost. Review collected by and hosted on G2.com.

If you need to use the Commissary function, there are some limitations, especially if you have a lot of wholesale customers you sell to. Review collected by and hosted on G2.com.

Their tech support responds within 24 hours, the software is very intuitive and easy to follow, but if you are stuck, they offer many live webinars which are recorded for your training needs. Review collected by and hosted on G2.com.

The canned reports for Financial Statements are limited. To get what you want as your company grows, you may have to come up with work-arounds or upgrade to the Custom Reports feature. Review collected by and hosted on G2.com.

Holistic system for our operations. System integration, ease of use, level 1 support is very helpful, quick and efficient Review collected by and hosted on G2.com.

Level 2 support. R365 Payments and support. I've been trying to be able to setup for several months. Review collected by and hosted on G2.com.

Once you truly decide to adopt the software, and adjust your practices accordingly, the software will meet or exceed the expectations set forth. Their Customer Support is on top of their game. They are responsive to change requests, and are constantly looking to improve. Review collected by and hosted on G2.com.

Their training after the original timeline isn't good, and the Academy videos are outdated and generally not helpful. Keeping those updated, and having consistent opportunities for more advanced training would help tremendously. Review collected by and hosted on G2.com.

I use Restaurant365 for my day-to-day work-related activities, mainly to check my work schedule. I love that it has everything work-related stored into one tiny app, saving me tons of storage space on my phone and plenty of time by having one place to look for everything. I find it very convenient and handy to have, and the app never has any bugs or issues—it's a smooth operator. The initial setup was super simple with no issues at all. Review collected by and hosted on G2.com.

the schedule can be adjusted without anyone being notified. Review collected by and hosted on G2.com.

I think what I like most about Restaurant365 is that it's very user-friendly and it's always updating to make it even more user-friendly. There's also multiple forms of help available if needed. It solves our need for accounts payable, bank reconciliations, P and L reporting, and basically everything we need to run the office side of our business. Review collected by and hosted on G2.com.

Some things that don't work as well right now are the payroll integrations. When we first got on board with Restaurant365, we were told that it would be a seamless operation between payroll and Restaurant365, and it hasn't quite worked out that way. It needs more integrations and continuing to grow that side of the platform. Review collected by and hosted on G2.com.