I like how easy it is to use. It really is mostly hands-off. It integrates with our CRM and gets our customers to leave feedback and write reviews on Google for all of our locations. Review collected by and hosted on G2.com.

I can't think of any downsides to ReputationStacker. It is easy to set up, easy to use, easy to add more locations. Review collected by and hosted on G2.com.

What I like the best is how sends review request messages automatically, which means we get reviews without having to do extra work. It also pulls all our reviews into a clean dashboard. Being able to see and answer all our reviews from one screen makes our jobs easier. And connecting Google and Facebook to respond to reviews is a big plus.

Getting started was also a great experience and setup was fast and easy. We started getting reviews right away.

I also like that it's a U.S. based business with U.S. support people. It's easy to get help from people who really know the system. Review collected by and hosted on G2.com.

I like it. It works great. No problems with it. Review collected by and hosted on G2.com.

The admin controls are a real standout feature. We were previously on another platform that was fine for getting reviews when we only had a few locations, but when started expanding (currently we are at 117 locations) we needed specific admin controls for our users depending on if they are single unit managers, regional managers, or corporate. ReputationStacker gives us that level of precise control over user visibility and permissions, and the admin interface is intuitive and easy to use. Review collected by and hosted on G2.com.

Because admin controls are so powerful you have to be careful with which users you give which permission to. Not really a dislike but something to be aware of as you use the system. Review collected by and hosted on G2.com.

With ReputationStacker our Google star rating has increased by 0.6 stars since we started using it a few months ago. We also get at least three times as many reviews as we used to. Being a salon this is a big help for ranking better on Google and attracting new customers. Review collected by and hosted on G2.com.

Text messages can get pricey if you send a lot of them and use more credits than are included in the plan. Review collected by and hosted on G2.com.

I like ReputationStacker for getting reviews, but I like it just as much for getting customer feedback and fixing issues. Regional managers can assign reviews or feedback to location managers or field techs. That adds a personal touch that we otherwise wouldn't be able to manage at our size. Review collected by and hosted on G2.com.

I've never had any issues with the software. Review collected by and hosted on G2.com.

It's so easy to add new locations and start getting reviews for them right away. ReputationStacker has become integral to our launch process when we open a new store. The system is intuitive and it gives us a big advantage when our new locations can start getting reviews right away. Review collected by and hosted on G2.com.

There's not a part of the system that I don't like. Everything has been well designed and it always works. Review collected by and hosted on G2.com.

Senior care and home health care is a sensitive market when it comes to asking for and getting reviews. ReputationStacker takes the pressure off us and asks for a review at the right time in a gentle way. It is very effective for getting reviews. We have a lot more Google reviews than any of our competitors. Review collected by and hosted on G2.com.

Customizing the email template settings. Review collected by and hosted on G2.com.

ReputationStacker has made our review collection automatic, which is the main thing we rely on to stay at the top of Google’s local pack. Review collected by and hosted on G2.com.

I guess it's not really something I dislike but you can do a lot of customizations of your review request messages. Learning how to do it took me a few minutes of clicking around but I eventually got it. Review collected by and hosted on G2.com.

Managing our 50+ locations in one dashboard is mandatory for us and ReputationStacker makes this very easy. We've used a number of other ORM tools and most are only designed for small businesses with just a few locations. ReputationStacker seems to work really well no matter how many locations you have because of the way the dashboard is designed. Adding more locations as we've grown is simple and intuitive. The automated/hands-off aspect is also a major plus because then our location managers don't have to put in extra effort to get reviews or respond to them. We've never encountered a bug or lag, it always works without issue and it seamlessly integrates with our CRM, which also helps with the hands-off runs-in-the-background feeling of it. I especially like the filtering function. You can get very specific to see exactly the data you want to see. Review collected by and hosted on G2.com.

We've never encountered any issues. Also, their support people (real humans) checked in with us multiple times when we first started using it to make sure we were good. I really appreciate that. Review collected by and hosted on G2.com.

I like that it is so good at getting reviews and customer feedback. It pushes our listings higher in Google without a doubt. It is very easy to use too and comes at a great price for having everything you need for reputation management and reviews. Review collected by and hosted on G2.com.

There's nothing I do not like. It does what we pay for it to do. Review collected by and hosted on G2.com.