Everything on the platform is super easy to use. As a UI/UX expert, I can tell there was a great deal of thought put into keeping the interface simple, intuitive, and fast. The automation for time tracking is a big plus. Onboarding was also very easy and seamless. When I needed a very specific document, support was extremely responsive via chat. Also tried the AI assistant and it gave me the info I needed (knowing when I was going to get paid). Finally, I linked my Google calendar account and now I can see all my Time Off there! Review collected by and hosted on G2.com.

Although I got my answer with the AI chat, I was a bit confused at first into why the pay days were so different from one month to another. Maybe a little bit of explanation during onboarding wouldn't hurt. Also, I have a notification that is stuck since I started 3 months ago about uploading my Health Check but I still haven't gotten any contact from health partner. Maybe this should be linked and user could only have the notification once appointment is booked? Review collected by and hosted on G2.com.

If it wasn't for a platform like remote I would not have been able to join the company I work for with as little hassle as we experience (both from an Employee and Employer perspective). From managing my payslips, the incredibly helpful support all the way to integrating with my medical insurance and tools such as Coverflex to track benefits it makes it easy to find all of this information in one platform. Additionally, I also have easy access to all the documents I have ever uploaded and it is easy to find my current work contract and other details. Review collected by and hosted on G2.com.

My biggest downside to date is that the mobile app does not have as many features as the website itself. Which is fine for now; but it would be great if I could access information such as my benefits and the probation date of my employment without needing to log into a browser. Review collected by and hosted on G2.com.

I've been using Remote to work with one international company, and my experience has been very positive. The platform makes it easy to manage contracts and payments, and everything is handled smoothly. It has significantly reduced the administrative burden, allowing me to focus on my work.

The interface is intuitive, payments are always processed on time, and whenever I've needed assistance, the support team has been responsive and professional. I also appreciate that Remote integrates well with other business tools, making day-to-day workflows more efficient. The pricing is reasonable considering the time it saves and the compliance it provides, making it a worthwhile investment. I haven't used many of the AI-powered features, but the platform's automation and smart workflows help reduce manual work and improve the overall experience.

I would definitely recommend Remote to anyone working with an international company.

Pros:

Easy onboarding and setup

Reliable and timely payments

User-friendly platform

Useful integrations with other business tools

Good value for money

Helpful automation and intelligent workflows

Responsive and helpful customer support Review collected by and hosted on G2.com.

I haven't encountered any significant issues while using the platform. Review collected by and hosted on G2.com.

What I like about Remote is that they’re consistently modern and always looking for new ways to support both employees and employers. Whenever I have a question, I’m able to get an answer with helpful context. Review collected by and hosted on G2.com.

What I dislike about Remote is that sometimes it takes them too long to find a resolution. That said, when they do provide one, it’s accurate. There also isn’t always a clear time frame given, but they will send a follow-up. Also, with the new AI chat box, instead of being directed straight to a representative, you have to use the right keywords for the AI to really understand your inquiry. Review collected by and hosted on G2.com.

As an employee hired through Remote for an international company, the biggest value has been how seamlessly it handles everything that comes with cross-border employment. Instead of juggling contracts, compliance, payroll, tax documentation, benefits, and HR processes across different systems, everything is available in one place.

The onboarding experience was well structured, with clear guidance at every step and a straightforward document submission process. Once employed, I found the platform intuitive to navigate - employment agreements, payslips, tax documents, leave requests, reimbursement details, and other employment records are all organised and easy to access whenever needed.

Payroll has been one of the strongest aspects of my experience. Salaries have been processed accurately and on time, which is critical when you're employed by a company based in another country. Having confidence that payroll and statutory compliance are being handled correctly removes a significant amount of uncertainty.

Another area I appreciated was the responsiveness of the support team. During onboarding and even after, I have had questions regarding my employment agreement, compensation structure, travel documentation, reimbursements, and benefits. The support team has been prompt, professional, and transparent in explaining what could and couldn't be accommodated based on local employment regulations.

From a user experience perspective, the platform is clean, responsive, and doesn't require much of a learning curve. Since I primarily access it for HR-related activities rather than daily work, I value that I can quickly find what I need without spending time figuring out where things are.

While I haven't personally used many integrations or AI capabilities, my overall experience has been that Remote delivers exactly what it promises: making international employment feel almost identical to working for a local employer while ensuring compliance and a smooth employee experience. Review collected by and hosted on G2.com.

Overall, my experience has been positive, so most of my feedback is around areas where the platform could become more employee-friendly.

The biggest limitation I experienced was the lack of flexibility when it came to employment contract customization. Certain requests related to contract wording and employment terms couldn't be accommodated because of standardized compliance policies. While I understand the legal reasons behind this, it would be helpful if there were more flexibility for employer-specific clauses where local regulations allow.

Additionally, sometimes the timeline for when something will be completed, or a particular task will be open is unclear - but the support team is always ready to help, whenever questioned.

These are relatively minor improvements rather than major issues, and they haven't affected the reliability of payroll or the overall employee experience. Review collected by and hosted on G2.com.

I like how it's a one stop shop with everything I may need for my employment. It's also great that we see our payslip a day in advance. Lastly the customer service is top notch, they resolve concerns efficiently Review collected by and hosted on G2.com.

This isn’t really a dislike, more something I think could be improved. When you file leave, it doesn’t give you an option to choose what time of day it should be applied; it only lets you select the length of time.

For example, there was a time when we all needed to do a half day because it was a holiday, but the rest of the day was still paid. I entered 2 hours, but I was left unsure whether it was applied to the 2 hours I wasn’t on shift. Review collected by and hosted on G2.com.

What I love most about Remote is that it truly acts as a one-stop shop for all my day-to-day HR needs as an employee. The platform is incredibly easy to navigate, making it simple to find documents or update my details without any hassle. Additionally, the support team is fantastic communication is seamless, and the fact that I can easily reach out to support and get quick answers directly from my mobile phone is a massive upside for my workflow. Review collected by and hosted on G2.com.

Honestly, I don't have any major complaints about the platform. It is incredibly user-friendly and straightforward to navigate, so I haven't run into any significant issues or downsides during my time using it. Review collected by and hosted on G2.com.

First of all, I really love the HR support. We have a full HR team available to help with any questions. The AI support for HR also helps a lot, even though I will always prefer having humans handle my issues.

The interface is very simple and self-explanatory, which makes everything straightforward, like scheduling days off, requesting documents, viewing payslips, and so on.

The integration with Slack also makes management easier across the company, so we always know who is available and who isn’t.

Overhaul I believe Remote is not only a platform to support remote work, but also a good basis for big teams management, specially when our teams are scattered all around the world, making it quick to manage a lot of employees, making our work perform way more, and making our investment on the platform worth every single penny. Review collected by and hosted on G2.com.

What I dislike about Remote isn’t directly related to Remote itself, but rather to Coverflex Benefits in Portugal. Under the Technology benefits, I’m not able to buy things like Apple TV, smartwatches, etc.; I can only purchase laptops, tablets, smartphones, and PC components. Since our work is remote, practically any gadget can be used for work. At the very least, there should be an option for us to justify certain purchases. Review collected by and hosted on G2.com.

I like that Remote makes employment-related tasks simple and convenient. It's easy to access my employment information, complete onboarding requirements, and manage documents in one place. The platform also provides a seamless payroll experience as I can choose my preferred bank for salary payments, and I've never experienced issues with delayed or incorrect pay. When I also try to ask for assistance, the AI chat support is able to answer my question right away, making my experience smooth, reliable, and hassle-free. I can say that the interface is user-friendly. Review collected by and hosted on G2.com.

Overall, my experience with Remote has been very positive. If I had to point out areas for improvement, I would suggest providing a detailed payslips with a clearer breakdown of earnings, deductions, taxes, and the calculations used to arrive at the final net pay. This would make it much easier to understand how each payroll amount is computed. Aside from this suggestions, the platform has been reliable, easy to use, and has provided a seamless experience. Review collected by and hosted on G2.com.

I appreciate how straightforward and easy to use Remote is, with everything being automated including holiday plotting. The mobile app is excellent, allowing me to file leaves and track my schedules without needing a laptop. The pre-payout payslip posting feature is also very helpful for budgeting my salary wisely. Additionally, the support team has been effective at providing clarity to my questions when the Employee Handbook leaves things unclear. Setting up an account was simple just by email invitation, with no need for human support. Review collected by and hosted on G2.com.

The remote application is easy to use. So far, I haven’t had any negative experiences or anything I dislike about this application. Review collected by and hosted on G2.com.