Rapid Recovery Reviews & Product Details

I like how quickly backups take to complete and also how quickly they can replicate to an offsite server. Review collected by and hosted on G2.com.

I really do not like that this product does not support Microsoft Clustered Shared Volumes. Review collected by and hosted on G2.com.

The graphical user interface is very intuitive and the backups are easy to recover. Review collected by and hosted on G2.com.

Occasionally backups get out of sync across repositories and cores requiring us to bring remote cores to the primary location to recover. Review collected by and hosted on G2.com.

Ease of setup. Replication over the Internet. Review collected by and hosted on G2.com.

Live standby is a one time shot. No way to recover quickly from different versions Review collected by and hosted on G2.com.

Rapid Recovery’s ease of deployment and use is one of the most attractive features of this product. The support brilliant. We use it in multiple locations around the globe syncing back to a central system. Review collected by and hosted on G2.com.

We have had some problems with the core crashing, these were resolved by support however. Review collected by and hosted on G2.com.

I like that I can automate offsite backups to the cloud. Review collected by and hosted on G2.com.

I dislike not having unlimited storage on my end of things. Review collected by and hosted on G2.com.

We were able to roll this out quickly across the board which was great for keeping every area accountable what the requirements we wanted to set in pace for digital and physical backups. It's very easy to use at the individual level so that everyone can be self-managing. Review collected by and hosted on G2.com.

I've heard there some kinks since Dell took over. I think that me only personal issue with it is that the level of support can be inconsistent. Review collected by and hosted on G2.com.

It is easy to do recoveries from the very granular recovery points available. It is easy to change from default backup scheds/retention policies to client-specific ones as needed. Push installs of the client software have been successful. Review collected by and hosted on G2.com.

GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server (although that has supposedly been improved in the newly released version 6, called Rapid Recovery). Review collected by and hosted on G2.com.

One thing I like with quest is the tech support knows exactly what the product is and how it works. Review collected by and hosted on G2.com.

The only thing I don't like is that one of the agents once expected me to know how the retention policy works, but I didn't as it was my first time using this kind of software, and he seemed upset explaining it to me. Review collected by and hosted on G2.com.

Most of the time it works very well and is a second thought (in a good way). It is very reliable and stable. They have made significant improvements to the software over the years. Review collected by and hosted on G2.com.

Software can be slow at times. It lacks some of the more advanced AD features that I would like to see included. Review collected by and hosted on G2.com.

The ability and knowledge of the support engineers. Simple/useful CLI/PowerShell commands. Archiving. relative simplicity of off-site replication. Review collected by and hosted on G2.com.

Chatty/Noisy alerts out of the box - but easily tweaked. Let down by poor sales service from distributor (UK specific). Could have better flexibility to decrease/move repositories. When Replication Goes Wrong(tm). Review collected by and hosted on G2.com.