--- title: Rapid Recovery Reviews meta_title: 'Rapid Recovery Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 41 reviews by the users' company size, role or industry to find out how Rapid Recovery works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 41 scale: '5' date_modified: '2026-07-07' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Rapid Recovery Reviews **Vendor:** Quest Software **Category:** [Server Backup Software](https://www.g2.com/categories/server-backup) **Average Rating:** 4.0/5.0 **Total Reviews:** 41 ## About Rapid Recovery ZeroIMPACT recovery – anything to anywhere Optimize your users’ application experience and simplify backup and recovery. Rapid Recovery, the next generation of AppAssure software, lets you protect anything — systems, apps and data — anywhere, whether it’s physical, virtual or in the cloud. Run without restore, with zero impact on your users, as if the outage never happened. Connect to cloud simply and easily, and protect growing virtual environments automatically. Monitor and manage your entire environment – across multiple sites – from one cloud-based management console. Implement easy DRaaS in the Azure cloud with just a few clicks. With Rapid Recovery, you get one advanced, admin-friendly solution — with all capabilities included. ## Rapid Recovery Reviews ### 1. Good product, when it's actually working. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Rapid Recovery?** Rapid Recovery had fantastic customer support response times. They were easy to get in touch with and would always be quick to respond. I never doubted that I would be able to speak to someone that would work with me. **What do you dislike about Rapid Recovery?** The customer support would sometimes tell you conflicting things. One tech would tell you the product had to be configured this way, and then another would reverse that. And not just simple things that you could quickly undo - things like this is how you set up your repository, and then after you had been storing backups for weeks or months, another would tell you that your errors you were getting was due to it being configured that exact way. I felt their BMR was extremely buggy and lacking in success rates. You could generally only back something up if it had the ability to run a Windows agent. We had some hardware like NAS that we simply could not back up with the product. And likewise you had to store it on something that could run a Windows agent. Our replication system would randomly decide that it needed to send a full backup of a system, which over the WAN could take days. **What problems is Rapid Recovery solving and how is that benefiting you?** Rapid Recovery provides a full image backup of your systems, supporting anything that can run an agent. It provided a solid platform to replicate backups to the cloud. ### 2. Rapid Recovery Solid Backup and Recovery **Rating:** 4.5/5.0 stars **Reviewed by:** Woodrow B. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Rapid Recovery?** The most helpful part of Rapid Recovery is the file recovery option. I really like the option of being able to share a location to the file, restore to its location or give it directly to the user who deleted it. **What do you dislike about Rapid Recovery?** Although very good with files or folder recovery the VM restore takes too long. We had a VMware VM that crashed and it took almost 8 hours to fully recover from its base backup. **What problems is Rapid Recovery solving and how is that benefiting you?** I don't need the overhead on servers configuring shadow drives and I have given end-users the ability to recover files on their own. This has also freed up time from IT staff on recovering the accidental deletion of files from end-users. ### 3. Disaster Recovery At Its Best! **Rating:** 5.0/5.0 stars **Reviewed by:** Seth G. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2021 **What do you like best about Rapid Recovery?** Multiple ways with which you can recover a machine and its data. **What do you dislike about Rapid Recovery?** Recovery times on large amounts of data can still be time-consuming. **What problems is Rapid Recovery solving and how is that benefiting you?** Our clients have peace of mind knowing that their data is being backed up and protected. ### 4. Easy to Learn | Easy to Startup **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn L. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Rapid Recovery?** Efficiency. When replicating to the core on the other side of the country it does a very good job minimizing the amount of data it sends. This backup system is a set and forget type of system. **What do you dislike about Rapid Recovery?** Restoring files from a linux box is a little harder than it should be. **Recommendations to others considering Rapid Recovery:** Forget buying the appliance, just buy a server and install RR on it. **What problems is Rapid Recovery solving and how is that benefiting you?** Speed & reliability. ### 5. Set it and forget it backup **Rating:** 4.0/5.0 stars **Reviewed by:** shane h. | Systems Support, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Rapid Recovery?** Rapid recovery provides a very easy to use interface, quick set up and is a true set it and forget backup system **What do you dislike about Rapid Recovery?** The base, incremental backup file need to be managed and the interface is very slow to report free space when after deleting backups **Recommendations to others considering Rapid Recovery:** Give it a try, as a complete vm backup it works very well. **What problems is Rapid Recovery solving and how is that benefiting you?** Rapid recovery provides a reliable file/VM backup solution ### 6. Secure Backup **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandra L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2018 **What do you like best about Rapid Recovery?** I like Rapid Recovery because for more than one occasion it has saved our files. In a company sometimes the files "dissapear" because the user thinks that don't need the file more or even they don't know what has delete. Then when they need the file again they don't know to do. The backup is very usefull for these cases. **What do you dislike about Rapid Recovery?** Sometimes where the server restart the service didn't start or when the disk space isn't enough only the backup don't made, but the error isn't the clear. I review the service all days for this little inconveniences. **Recommendations to others considering Rapid Recovery:** n/a **What problems is Rapid Recovery solving and how is that benefiting you?** For example when the user delete some file for error. i can restore the file without problems. The best benefit i think that is the security that you can restore your information. ### 7. Great Product and Support **Rating:** 4.0/5.0 stars **Reviewed by:** Chris D. | IT Manager/Systems Administrator, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Rapid Recovery?** The best part is the simple GUI interface. It's easy for our backup administrators to use and restore when needed. The product is also quite easy to train for simple tasks. **What do you dislike about Rapid Recovery?** As for the product not much to dislike. I would like to see more advanced training modules online. I know you offer a free administration course on the product and I look forward to reviewing it. **What problems is Rapid Recovery solving and how is that benefiting you?** We are dealing with backups and off-site backups more efficiently. Also we have a great disaster recovery in place. ### 8. Close but not quite perfect **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2018 **What do you like best about Rapid Recovery?** It can be very easy to restore files - much easier than previous tape backups. We can see the status for all servers on the backup. **What do you dislike about Rapid Recovery?** The core crashes (or at least used to) relatively often and risked all of our data. This meant the datastore(s) was rebuilding itself over and over meaning that we couldn't use the product for hours at times. **Recommendations to others considering Rapid Recovery:** Follow support guidelines closely as it can be relatively easy to do wrong. **What problems is Rapid Recovery solving and how is that benefiting you?** Disaster recovery as we can snapshot servers to restore easily. It saves time and money compared to previous tape backups as technicians are spending less time restoring files. ### 9. It was great, got worse and is now getting better! **Rating:** 3.5/5.0 stars **Reviewed by:** Joshua T. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2018 **What do you like best about Rapid Recovery?** Seems to be really good on space management. Other solutions can't hold as much backup retention with the same amount of space. **What do you dislike about Rapid Recovery?** Dell really did a number on Rapid Recovery, they took it over, stripped out a bunch of features and then slowly started adding them back in, but not as good. . . **What problems is Rapid Recovery solving and how is that benefiting you?** Backups. We now have backups! ### 10. Quest Rapid Recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Rapid Recovery?** Rapid Recovery allows us to back up and recover our virtual environment in a simple way. It includes all the features I was looking for (full disk backup, exchange backup, replication, encryption) and the software was competitively priced. It uses storage space very effectively using the canned compression. **What do you dislike about Rapid Recovery?** The system resource requirements for hardware (CPU and RAM) are high, but I'm not sure if this is normal. **What problems is Rapid Recovery solving and how is that benefiting you?** We've been able to reduce our disaster recovery times significantly and we don't have to worry about users deleting data. ### 11. Fast and Secure Backups **Rating:** 4.0/5.0 stars **Reviewed by:** Trey D. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Rapid Recovery?** I like how quickly backups take to complete and also how quickly they can replicate to an offsite server. **What do you dislike about Rapid Recovery?** I really do not like that this product does not support Microsoft Clustered Shared Volumes. **What problems is Rapid Recovery solving and how is that benefiting you?** The time it takes to recover a server is minimal. ### 12. Excellent GUI with only occasional problems **Rating:** 4.5/5.0 stars **Reviewed by:** Steve C. | Owner, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2018 **What do you like best about Rapid Recovery?** The graphical user interface is very intuitive and the backups are easy to recover. **What do you dislike about Rapid Recovery?** Occasionally backups get out of sync across repositories and cores requiring us to bring remote cores to the primary location to recover. **What problems is Rapid Recovery solving and how is that benefiting you?** Backup and Disaster Recovery ### 13. Rapid Recovery for Business Continuity **Rating:** 3.5/5.0 stars **Reviewed by:** Bob C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2018 **What do you like best about Rapid Recovery?** Ease of setup. Replication over the Internet. **What do you dislike about Rapid Recovery?** Live standby is a one time shot. No way to recover quickly from different versions **What problems is Rapid Recovery solving and how is that benefiting you?** We use it as an MSP which provides our customers the ability to get their data offsite. ### 14. A easy to use backup system with excellent support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Rapid Recovery?** Rapid Recovery’s ease of deployment and use is one of the most attractive features of this product. The support brilliant. We use it in multiple locations around the globe syncing back to a central system. **What do you dislike about Rapid Recovery?** We have had some problems with the core crashing, these were resolved by support however. **What problems is Rapid Recovery solving and how is that benefiting you?** We can very quickly restore individual files and folders, which we do on a daily basis. When the need arises to restore entire VM’s the process is easy and quick. ### 15. Reliable, set and forget backup **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony T. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Rapid Recovery?** I like that I can automate offsite backups to the cloud. **What do you dislike about Rapid Recovery?** I dislike not having unlimited storage on my end of things. **What problems is Rapid Recovery solving and how is that benefiting you?** The biggest solution for me is providing the needed database and user backup files when needed. ### 16. Rapid Recovery Review **Rating:** 3.5/5.0 stars **Reviewed by:** Daniel M. | Marketing Analyst, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2018 **What do you like best about Rapid Recovery?** We were able to roll this out quickly across the board which was great for keeping every area accountable what the requirements we wanted to set in pace for digital and physical backups. It's very easy to use at the individual level so that everyone can be self-managing. **What do you dislike about Rapid Recovery?** I've heard there some kinks since Dell took over. I think that me only personal issue with it is that the level of support can be inconsistent. **What problems is Rapid Recovery solving and how is that benefiting you?** Since we are in the financial sector, we have a strong need to have digital and physical backups of a large portion of our work. This is a great tool to have that security and due diligence in place. ### 17. Great Backup Solution **Rating:** 4.5/5.0 stars **Reviewed by:** David S. | Software Tester Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Rapid Recovery?** It is easy to do recoveries from the very granular recovery points available. It is easy to change from default backup scheds/retention policies to client-specific ones as needed. Push installs of the client software have been successful. **What do you dislike about Rapid Recovery?** GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server (although that has supposedly been improved in the newly released version 6, called Rapid Recovery). **Recommendations to others considering Rapid Recovery:** It is good for the backup and restore. I really recommend this. Before buying this, run trial version then make any decision. **What problems is Rapid Recovery solving and how is that benefiting you?** It is now fairly simple for operators to keep backups automated and easily do restores, or for managers to log onto the web GUI to get a quick view on things. If you don't have knowledgeable or enough staff to troubleshoot it well and you're on contract, Dell support will do their utmost to support and fix it (so far). ### 18. Support from Quest - Rapid Recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Rapid Recovery?** One thing I like with quest is the tech support knows exactly what the product is and how it works. **What do you dislike about Rapid Recovery?** The only I don't like is that one of the agent one time expect that I know how the retention policy works but I don't as it is my first time to have this kind of software but he seems to be upset in explaining it to me. **Recommendations to others considering Rapid Recovery:** If you think you need to replication offsite multiple time then you use this product. **What problems is Rapid Recovery solving and how is that benefiting you?** Almost out of disk space and try to change the retention policy. ### 19. A Solid Backup Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2018 **What do you like best about Rapid Recovery?** Most of the time it works very well and is a second thought (in a good way). It is very reliable and stable. They have made significant improvements to the software over the years. **What do you dislike about Rapid Recovery?** Software can be slow at times. It lacks some of the more advanced AD features that I would like to see included. **What problems is Rapid Recovery solving and how is that benefiting you?** You never need a backup until you need a backup. You just have to hope that it works when you actually need it which is has on a number of occasions. ### 20. Not perfect, but gradual and consistent improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2018 **What do you like best about Rapid Recovery?** The ability and knowledge of the support engineers. Simple/useful CLI/PowerShell commands. Archiving. relative simplicity of off-site replication. **What do you dislike about Rapid Recovery?** Chatty/Noisy alerts out of the box - but easily tweaked. Let down by poor sales service from distributor (UK specific). Could have better flexibility to decrease/move repositories. When Replication Goes Wrong(tm). **Recommendations to others considering Rapid Recovery:** It's very "chatty" - you need to spend time tweaking the notifications to get useful alerts and warnings instead of noise. **What problems is Rapid Recovery solving and how is that benefiting you?** Single backup and replication for for hetergenous systems. ### 21. Finicky Software but great results when working correctly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Furniture | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2018 **What do you like best about Rapid Recovery?** Restoring the backups and file level restore are really easy **What do you dislike about Rapid Recovery?** We use this for our On-Premise exchange server as well as file servers. File servers are just fine, but the exchange backup process is really finicky. It often fails the truncation process. **Recommendations to others considering Rapid Recovery:** Ensure you have a seperate network for the backup traffic. We run our exchange backups off of one of the HA servers so we can backup every 1-2 hours without impact to production. **What problems is Rapid Recovery solving and how is that benefiting you?** Exchange backups and file server backups ### 22. deployed over multiple clients **Rating:** 4.0/5.0 stars **Reviewed by:** William S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Rapid Recovery?** Ease of management, Easy to deploy Dependable backups. **What do you dislike about Rapid Recovery?** You can not move backups from one repository to another with out a massive migration of data **What problems is Rapid Recovery solving and how is that benefiting you?** Onsite backup, Offisite replication, and hot standby ### 23. Very good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Rapid Recovery?** It's fairly simple and easy to use. Once I got used to it **What do you dislike about Rapid Recovery?** It was a little confusing at first, and the navigation is a little confusing sometimes. **What problems is Rapid Recovery solving and how is that benefiting you?** ease of management ### 24. Using Rapid Recovery since 2014 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2018 **What do you like best about Rapid Recovery?** Really simple to recover files. Incremental back-up works perfectly. **What do you dislike about Rapid Recovery?** Some times the web portal freeze. Really high CPU/RAM consuming for running, we have Rapid Recovery on a dedicated server. **What problems is Rapid Recovery solving and how is that benefiting you?** Crypto locker infection succesfully removed. No more folders deleted by error. ### 25. Good back up choice **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2018 **What do you like best about Rapid Recovery?** easier to track the back ups, it is also quite efficient compared to the couple other products we used previous to this **What do you dislike about Rapid Recovery?** there are times when the back up takes longer than usual, but considering we're using it for a large company, not a major deal **What problems is Rapid Recovery solving and how is that benefiting you?** we use it for a globally large mining company, which has huge back up requirements and needs ### 26. Best Functionality for Price Point **Rating:** 4.5/5.0 stars **Reviewed by:** George K. | Director Of Information Technology, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Rapid Recovery?** Ease of use, flexibility. Intuitive interface **What do you dislike about Rapid Recovery?** Kicks off a new base image after unplanned restart.Can be an issue if storage is limited **Recommendations to others considering Rapid Recovery:** Stay current installing upgrades **What problems is Rapid Recovery solving and how is that benefiting you?** Disaster recovery ### 27. Fairly Easy to use Block Based Backup Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Rapid Recovery?** I like that it is a block/Bit based solution, so it only backs up the bits that have changed, thus reducing the side of the stored data. It also does compression and deduplication to further reduce the storage needs. **What do you dislike about Rapid Recovery?** It has some incompatibility with applications that we have running and the version of .net that it requires for the newer versions. **Recommendations to others considering Rapid Recovery:** It is costly, but does its job. **What problems is Rapid Recovery solving and how is that benefiting you?** A large amount of data that needs to be backup and recoverable with minimal recovery time. Also needed a software/hardware that would backup fast and reduce the amount of storage needed for the backups, which it has done with compression and deduplication of the data. ### 28. Set it and forget it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Rapid Recovery?** Ease of deployment and ease of restoring files or systems. **What do you dislike about Rapid Recovery?** It would be nice to be able to edit repositories. **What problems is Rapid Recovery solving and how is that benefiting you?** Really fast disaster recovery. ### 29. Great product and fantastic value for the money **Rating:** 5.0/5.0 stars **Reviewed by:** Nathaniel M. | Sr Sys Admin, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Rapid Recovery?** Supports physical and virtual environments **What do you dislike about Rapid Recovery?** Repo setup, for storing backups leaves a lot to be desired. **What problems is Rapid Recovery solving and how is that benefiting you?** Retention of backups and availability of offsite storage. ### 30. Good product. Simple to use. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Rapid Recovery?** Simple to use. Easy to restore files, mailboxes and SQL databases **What do you dislike about Rapid Recovery?** Some issues with server 2008 and older SQL products. **What problems is Rapid Recovery solving and how is that benefiting you?** Backups for protection ### 31. Very Poor Customer Service **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Rapid Recovery?** The Rapid Recovery product does a great job protecting machines and has an especially strong emphasis on SQL protection. **What do you dislike about Rapid Recovery?** The technical support and customer service from the sales team was almost non-existent. **Recommendations to others considering Rapid Recovery:** Please know that Quest Software does not appear to care about their customers. **What problems is Rapid Recovery solving and how is that benefiting you?** We were protecting all of our VM's and physical machines with rapid recovery. ### 32. Some issues need to be fixed **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Rapid Recovery?** The backup backup and recovery functions are working. The replication is also working fine. **What do you dislike about Rapid Recovery?** The system is doing a lot of base backups. Some simple issues will cause the system to perform base backup. **What problems is Rapid Recovery solving and how is that benefiting you?** Backup and recovery. Replication to DR site. ### 33. Reliable and straight forward solution **Rating:** 4.5/5.0 stars **Reviewed by:** Rick D. | Technical Engineer, Server & Storage, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2017 **What do you like best about Rapid Recovery?** The best part about (AppAssure) (Dell) Quest Rapid Recovery is the setup. There isn't a lot of thought required to get this product up and running for your enterprise. You can create retention templates that can be rolled out to all systems, or you can customize retention for specific requirements. The agent rollout is pretty straight forward and requires minimum effort to implement. **What do you dislike about Rapid Recovery?** Like others have mentioned, AppAssure was a quality product that suffered in performance when Dell took it over and re-created it. But after the last couple of releases, the product has become much more reliable and even better than the original. Bare metal restores for physical hardware can be a challenge without the proper drivers. **Recommendations to others considering Rapid Recovery:** This software does not require 3rd party consultants for setup and installation. The product has a nice GUI and is very easy to learn. Compared to older products like Tivoli from IBM, this product is much more user friendly and doesn't require command line knowledge. **What problems is Rapid Recovery solving and how is that benefiting you?** We've seen 4 to 1 or better compression and additional space savings with deduplication. The ability to restore files to a share is a benefit which enables the end users to pick and choose which items they really want to restore. And to do so is simply a drag and drop procedure. ### 34. Quick Restore **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2017 **What do you like best about Rapid Recovery?** This software is very intuitive to us to restoring files. **What do you dislike about Rapid Recovery?** None that I can think of, it has a bit of a learning curve but once you get the layout it's easy. **What problems is Rapid Recovery solving and how is that benefiting you?** Users sometimes accidentally delete files this makes it easy to restore those files. ### 35. Software for recovering and backing up software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Rapid Recovery?** It's useful for backing up and recovering lost data. **What do you dislike about Rapid Recovery?** It seems pretty user friendly so I don't have any complaints at this time. Time will tell if I find something later. **What problems is Rapid Recovery solving and how is that benefiting you?** I use it to back up business files and help customers recover lost data. ### 36. Great Backup Appliance Support solution and app **Rating:** 4.0/5.0 stars **Reviewed by:** Richard S. | IT Director, Primary/Secondary Education, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2017 **What do you like best about Rapid Recovery?** Great backup appliance software solution. Very self managing when fully deployed and great customizable options. **What do you dislike about Rapid Recovery?** Deployment of the app on server side could have been a lot smoother. Depending on the OS there were different AppAssure versions and support had to be called a number of times for assistance. Came down to making sure that services were running. Advanced level of difficulty to troubleshoot. **Recommendations to others considering Rapid Recovery:** Needs professional IT Staff for setup. Would have been very challenging/impossible for a non-IT person. **What problems is Rapid Recovery solving and how is that benefiting you?** More reliable backup storage. Now have better piece of mind than with our previous backup appliance. ### 37. Product has Improved **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2017 **What do you like best about Rapid Recovery?** The central management feature for the remote Cores. **What do you dislike about Rapid Recovery?** Reporting and manual volume addition to protection. **What problems is Rapid Recovery solving and how is that benefiting you?** Backups. ### 38. AppAssure for sure! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2016 **What do you like best about Rapid Recovery?** Very little work to operate once it's configured! **What do you dislike about Rapid Recovery?** Nothing so far. It just works and works well. **What problems is Rapid Recovery solving and how is that benefiting you?** Backup and retention. This product works and require much less maintenance overhead than previous solutions. ### 39. Dell Appassure Getting Close **Rating:** 3.5/5.0 stars **Reviewed by:** Milo B. | Information Systems Manager, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2015 **What do you like best about Rapid Recovery?** I like the versatility of Dell Appassure. It has many useful tools including file/folder level restores, virtual machine exports, bare metal restores, and archiving to name a few. These tools give a user all they need in their challenge of backup restores. I have had some good experiences with support when a technical issue has arose. Overall Dell has done good in its evolution of the Appassure product to an enterprise product, however they have some work to do. The product does seem to be more and more solid and Dell is quick to fix new technical problems that arise. I think it can be a good product as long as you do your homework and understand hardware and software requirements for the product. Dell Technical support has gotten me through all my technical issues over the last couple of years and I have current working backups. It has cloud options for backup. **What do you dislike about Rapid Recovery?** Since Dell has taken over the Appassure product in 2012 it has transformed to a whole new product. Many people liked the original product. In my quest to setup backup at our business you can say it has been a challenging experience. These challenges include upgrades every 6 months to fix major technical issues. Issues like corrupted repository's. Another challenge has been Technical Support. Over the the evolution of Appassure the structure has changed sometimes making support frustrating. Support can go either way. You can get someone that knows their stuff or someone that struggles through it. I don't feel Technical Support understands the urgency that is needed when the company's backups are down because of technical issues. This can cost someone their job. I also feel that some of the recovery tools take a very long time to complete. I am a smaller business and it can take 15 to 24 hours to perform a virtual export on a 2 terabyte volume. Which seems long in the recovery world. I can't imagine something larger. To be fair to Dell I do not have the experience with other backup solutions to compare these complaints to. Appassure also requires babysitting because of the lack of reporting, which is currently overcomplicated for an enterprise product. It is a product you want to love, but just like. **Recommendations to others considering Rapid Recovery:** Do your homework. Check the forums. Ask questions to Dell about Hardware and Software requirements not just Sales people. Run the trial and make sure it works for you before buying the product. Have a solid plan in place for hardware and software to implement Appassure on. You will need robust hardware and software. Make sure you plan out sufficient hard drive space on your Server for your repository to grow. Be aware of how large your backups will be now and in the future. **What problems is Rapid Recovery solving and how is that benefiting you?** I was tasked with setting up backup and creating a Basic Disaster Recovery Plan for our company. I inherited Appassure 4 which had some problems. I immediately upgraded hardware and installed Dell Appassure 5. This product fit my company's needs for our plan. I like the tools available to recover data on different levels. From file/ folder to whole volumes makes the recovery process easier for different situations that may occur pertaining to data loss. ### 40. Intuitive Interface and Good Solution for Protecting File Servers and RDMs **Rating:** 4.0/5.0 stars **Reviewed by:** Tim D. | Support Analyst II - Backup Administrator, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2015 **What do you like best about Rapid Recovery?** I found that the software was easy to pick up without prior experience or training. It is our software of choice for backing up file servers and RDM drives, and it has performed well in that capacity. All information is easily available at a glance, and although the reporting could be improved, the GUI is easy to navigate. Dell has been improving and updating the software frequently. Updates are usually easy to perform, although the agent software will require a reboot to complete install/upgrade. Support has been helpful, although I have not needed them often once I learned the software's ins and outs. **What do you dislike about Rapid Recovery?** When the backup chain is interrupted, a new base image must be created, which can sometimes cause issues due to storage needed and time taken to complete. This generally only happens when the protected server is rebooted improperly. The software currently depends on VSS for its snapshots, which can occasionally mean backup failure due to failed VSS writers or VSS timeouts. Proper setup and management of the software will greatly decrease these issues. I've found that staggering backups of volumes on large servers helps tremendously. **What problems is Rapid Recovery solving and how is that benefiting you?** I use this on file servers to allow customers the ability to restore data at the block level with a long retention period. We also use it to back up RDM drives, as this is not supported by Veeam. Restoration of files is simple. ### 41. Steady as she goes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2016 **What do you like best about Rapid Recovery?** I set the parameters 3 years ago, and I have had to use the program twice since then due to hardware failures. Both times the program worked perfectly. **What do you dislike about Rapid Recovery?** Could be a little more intuitive in where to go to Restore **Recommendations to others considering Rapid Recovery:** Set incremental and orphan backups **What problems is Rapid Recovery solving and how is that benefiting you?** This is my Back up Security Blanket ## Rapid Recovery Discussions - [What does Rapid Recovery do?](https://www.g2.com/discussions/what-does-rapid-recovery-do) - [What is Quest rapid recovery agent?](https://www.g2.com/discussions/what-is-quest-rapid-recovery-agent) - [What is Rapid Restore?](https://www.g2.com/discussions/what-is-rapid-restore) - [Which features does rapid recovery include to help with replication?](https://www.g2.com/discussions/which-features-does-rapid-recovery-include-to-help-with-replication) - [View Rapid Recovery pricing details and edition comparison](https://www.g2.com/products/rapid-recovery/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+03%3A31%3A29+-0500&secure%5Bsession_id%5D=beec898a-abba-4e74-a018-cb5a84e02a96&secure%5Btoken%5D=5a6d0d08b18890f890573d6661bb08f859be59f9904af4a47fd6e3bff07f4d41&format=llm_user) ## Rapid Recovery Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Data Backup - Backup Automation - Integration - Diverse Database Handling **Management** - Real-Time Analytics - Solution Integration - Infrastructure Compatibility - Monitoring **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Admin** - Backup Management **Solution Provision** - System Failover - Pay by Usage - Service Provision **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Agentic AI - Database Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Rapid Recovery Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (682 reviews) - [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) - 4.2/5.0 (440 reviews) - [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) - 4.7/5.0 (328 reviews)