HOW INTUITIVELY EASY IT IS TO USE. FOR EXAMPLE, AFTER SELECTING THE VENDOR, I AM ABLE TO SELECT HOW TO PAY AND ENTER THE BANKING INFORMATION. INTUIT PROVIDES DETAILED STEPS AND CONFIRMATION OF WHAT I HAVE DONE SO THAT I FEEL CONFIDENT I DID EVERYTHING CORRECTLY. CONFIRMATION FOR EVERY STEP IS AWESOME! Review collected by and hosted on G2.com.

WHAT I ABSOLUTELY HATE IS THAT I CANNOT DELETE ERRONEOUS BANKING INFO IF I HAVE SAVED IT WRONG! PLEASE ALLOW ME TO UPDATE IT. YES, I SELECTED THE UPDATE BUTTON, BUT IT WOULDN'T LET ME JUST DELETE IT WHEN I NEEDED TO JUST DO THAT. BEING ABLE TO JUST DELETE WHAT WAS ENTERED IS NECESSARY BECAUSE IT LEAVES THE USER VERY ANXIOUS ABOUT HOW TO REMOVE IT ALLTOGETHER WHEN THE ONLY OPTION IS TO SEND A REQUEST TO THE VENDOR TO DO IT ON THEIR END. THIS LEAVES THE INTUIT USER POWERLESS AND AGGRAVATED. Review collected by and hosted on G2.com.

The ability to accept all types of payments, including credit and debit cards, ACH, digital wallets, PayPal, and Venmo. And has now added a Buy Now/Pay Later feature. I like that it integrates perfectly into my QuickBooks checking and accounting. It's intuitive and super easy to use. The AI tools that they have onboarded are also very helpful. Review collected by and hosted on G2.com.

I honestly can't think of anything I dislike about it. Perhaps the fees could be a bit lower. Review collected by and hosted on G2.com.

I use QuickBooks Payments to raise invoices and collect money, and I appreciate that it's a pretty universal and flexible solution. It works for almost anybody who has a card, regardless of whether they have an account like PayPal or any other solution. This makes it a convenient option for me, and it's one of my preferred choices. Also, the setup was very easy. Review collected by and hosted on G2.com.

I find the fee for QuickBooks Payments to be similar to other card merchants and PayPal, which is quite standard, but the most frustrating part is the integration with QuickBooks itself. It doesn't make sense to me that it's not well-integrated. Payments coming into QuickBooks are not automatically categorized, which causes error messages. I have to manually categorize them and ensure there's no double accounting. This is something I would expect to be smooth and automatic, especially since it’s not a third-party system but from QuickBooks itself. Because of this failure, I'm increasingly using PayPal, especially since PayPal now supports ACH payments just like QuickBooks Payments. Review collected by and hosted on G2.com.

Clients can pay directly from the invoice, which means faster payments overall. They can use ACH, card, etc., which also leads to quicker deposits and smoother service. Review collected by and hosted on G2.com.

QuickBooks Payments is convenient, but there are several drawbacks to be aware of. Processing fees can add up quickly, with card payments typically around 2.9% plus a transaction fee, and sometimes slightly higher for invoiced payments. For example, on a $5,600 invoice, you could lose around $160, which quietly eats into your profit margin. To manage this, it’s best to encourage ACH payments for invoices over $1,000 and reserve card payments for convenience. Deposit timing can also be an issue, as standard deposits take one to two business days and may take longer for new clients or larger transactions, which can impact payroll or scheduled obligations.

Additionally, QuickBooks may flag transactions for review, place holds on funds, or request documentation—often triggered by larger payments, new clients, or unusual activity—meaning you can do everything correctly and still experience delays.

Finally, reporting on fees is not always straightforward, as they are not immediately visible and often require digging through reports to fully understand the actual cost of processing payments. Review collected by and hosted on G2.com.

I use QuickBooks Payments for my invoices and getting paid for my job. It's flexible because it keeps me from having to go around collecting checks in person from clients I do work for. The initial setup was very easy, as simple as inputting some information and sending the ticket or money, whether through a credit card or whatever payment method is chosen. It's simple and saves me a lot of hassle. Review collected by and hosted on G2.com.

More than anything, I think the website is kinda hard to navigate. Things are a little all over the place. So that would be my biggest pet peeve if there were any at all. Review collected by and hosted on G2.com.

QuickBooks Payments has been a great tool for my business. I enjoy how I can receive payments and pay subcontractors directly, and the setup for billing was easy, connecting directly to my business bank account. I appreciate the quick notifications of increased processing limits as my business grew. Invoicing is simple now with fields that are easy to follow, invoices sent directly to customers with payment terms included, automated reminders, and I'm included on invoices. I can see when invoices have been opened, when payment is initiated, and if anything is late. The process for paying subcontractors is efficient too. The initial setup was straightforward, following the prompts allowed me to set up fairly quickly. Review collected by and hosted on G2.com.

Customer service is difficult. I am still waiting on a response that was supposed to come in 48 hours. It has been over 2 weeks and no one has reached out even via email even though I was promised that I would hear from someone. Review collected by and hosted on G2.com.

I like how QuickBooks Payments helps us keep up with everything financial for our business. I appreciate receiving an email about payments coming in, which helps with tracking. I find it helpful that we can reconcile each month with our bank statement. It makes managing invoicing and payments easier and keeps track of things well. Review collected by and hosted on G2.com.

Maybe not combining my deposits. I always have to figure out who they were from with emails and add up so it matches the deposit. I also liked how it used to tell who the deposit was from. I really liked the setup from before instead of the new way. You get used to things and then they change, assuming they're better but I like the setup before. Software isn't user friendly for a small business. It was a LOT to learn. Review collected by and hosted on G2.com.

I like the easy interface itemization and how you can store items in your inventory that then quickly appear on your invoices. I like how estimates can be turned into invoices. And I also really like that QuickBooks Payments collects all that data for my sales tax. The initial setup was pretty easy. I was able to do it on my own, without any online assistance. Review collected by and hosted on G2.com.

I'd like for there to be a clear option to charge credit card fees to the customer. I would also like customers to be sent a detailed receipt when their transaction is done so that they can see their cost breakdown. As I have a lot of customers approach me afterwards and ask for one. And when I go into the system, it's not a very detailed receipt that I can give them either. Review collected by and hosted on G2.com.

I like that QuickBooks Payments has been simple and easy to use. It streamlines the invoicing process, making it much easier to track invoices. The initial setup was very easy for me, which means a lot since I'm not the most tech-savvy. I think it's cost-effective, and the tracking is very good. The ease of syncing with my bank is very simple, and I appreciate that. Review collected by and hosted on G2.com.

NOthing...It's great! Review collected by and hosted on G2.com.

I appreciate the ability to connect multiple bank accounts with QuickBooks Payments, making it easier to organize all my business transactions and see everything in one place. The integration with HubSpot is also valuable, allowing me to keep track of CRM-related activities like who's paying and customer interactions on our website. I like that it helps in providing seamless information to my tax accountant, especially regarding the P&L and mileage tracking, which is regularly updated. The setup was pretty easy too, especially when it came to integrating with bank accounts. Review collected by and hosted on G2.com.

I don't like the fact that the cost is increasing while keeping the same features. Also, the mileage tracker sometimes hangs up and shuts down. There have been times when I was traveling for business, thinking it was running, only to find out later that it wasn't, and I wasn't getting those mileage tracked. Keeping uptime is something that needs to be improved too, especially with the mileage tracker. Review collected by and hosted on G2.com.