Generated from real user reviews
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Verified User
Mid-Market (51-1000 emp.)
4.5/5
"User friendly"
What do you like about Quadient Accounts Receivable?
It is user friendly and intuitive, the automatic reminders are a great help, we can easily update our notes, promises to pay, disputes. We can aslo ap
Verified User
Enterprise (> 1000 emp.)
5.0/5
"JR"
What do you like about Quadient Accounts Receivable?
It makes accounts receivable work and day-to-day life easier. it has greatly improved managing my workflow. great to discover i can download data imme
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Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Customizable Workflows, Needs Better Email Formats"
What do you like about Quadient Accounts Receivable?
I like the automated workflows in Quadient Accounts Receivable because I can easily tailor them. I find triggered events really useful, like when an e
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"User friendly"
What do you like about Quadient Accounts Receivable?
It is user friendly and intuitive, the automatic reminders are a great help, we can easily update our notes, promises to pay, disputes. We can aslo ap
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simarpreet k.
Small-Business (50 or fewer emp.)
5.0/5
"Associate Accounts Receivables"
What do you like about Quadient Accounts Receivable?
I rely on yaypay so much. It is the best app and helpful,It helps us to work on accounts at ease.
Marilyn T.
Small-Business (50 or fewer emp.)
5.0/5
"accounts receivable supervisor."
What do you like about Quadient Accounts Receivable?
I think this program has been super helpful in keeping things organized and customers informed. Super user friendly and customer friendly. I LOVE IT.
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Marilyn T.
Small-Business (50 or fewer emp.)
5.0/5
"accounts receivable supervisor."
What do you like about Quadient Accounts Receivable?
I think this program has been super helpful in keeping things organized and customers informed. Super user friendly and customer friendly. I LOVE IT.
Lalita N.
Enterprise (> 1000 emp.)
5.0/5
"User-Friendly Interface"
What do you like about Quadient Accounts Receivable?
I find the platform intuitive and easy to navigate, which can reduce the learning curve. It offers real-time data and analytics, allowing businesses t
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Lalita N.
Enterprise (> 1000 emp.)
5.0/5
"User-Friendly Interface"
What do you like about Quadient Accounts Receivable?
I find the platform intuitive and easy to navigate, which can reduce the learning curve. It offers real-time data and analytics, allowing businesses t
Barbara A.
Mid-Market (51-1000 emp.)
5.0/5
"Great product to reduce DSO"
What do you like about Quadient Accounts Receivable?
1. Account portfolio management 2. Ease of reporting 3. Automated dunning notices leading to more regular on-time payments which result in lower DSO 4
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simarpreet k.
Small-Business (50 or fewer emp.)
5.0/5
"Associate Accounts Receivables"
What do you dislike about Quadient Accounts Receivable?
nothing it is the best, keep working, sometimes it shows payment failure
lalit o.
Enterprise (> 1000 emp.)
5.0/5
"Quadient's YayPay solves big for AR"
What do you dislike about Quadient Accounts Receivable?
Lot of times payment failure happens at YayPay's end. YayPay needs to work on their support team. They respond slow.
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Verified User
Mid-Market (51-1000 emp.)
4.5/5
"User friendly"
What do you dislike about Quadient Accounts Receivable?
It should be easier and more intuitive to separate invoice submissions and payment reminders, with a separate recipient & workflow.
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Best AR Collection Program I have ever used"
What do you dislike about Quadient Accounts Receivable?
The only thing I do not like is the line items Yaypay makes for P2P. Our customers pay maybe 50-75 invoices at a time. I would like to see just one no
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Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Customizable Workflows, Needs Better Email Formats"
What do you dislike about Quadient Accounts Receivable?
I find the email format lacking. When it's received, it looks cheap, and there's very low-grade customization possible. Embedding more and links is ne
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"User friendly"
What do you dislike about Quadient Accounts Receivable?
It should be easier and more intuitive to separate invoice submissions and payment reminders, with a separate recipient & workflow.
See Related User Reviews
Shipra N.
Mid-Market (51-1000 emp.)
5.0/5
"Senior Specialist, Accounts Receivable"
What do you dislike about Quadient Accounts Receivable?
There is nothing to dislike. Some credit card failure
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Marilyn T.
Small-Business (50 or fewer emp.)
5.0/5
"accounts receivable supervisor."
What do you dislike about Quadient Accounts Receivable?
Conversations in communication are not grouped. But overall the inbox is good just needs tweaking.
Ease of use. So easy to click and see invoice/account collection history. Review collected by and hosted on G2.com.
We'd like to be able to link to our company's email addresses (contacts) for sending emails internally. Review collected by and hosted on G2.com.
They are a true business partner, not just a vendor. Their software is intuitive and reliable. Their integration with Netsuite has allowed us additional options to customize our workflows and brings nearly all the data we need into the tool, reducing the need to look at multiple systems to help service our customers. Review collected by and hosted on G2.com.
I would like a universal search, not just per subsidiary, same with reports & dashboarding which I've not found to be quite as intuitive as the other features. Also, I think there is an opportunity to enhance the workflow rules in order to build more sophistication into them. Review collected by and hosted on G2.com.
We have an individual rep who is able to assist with all of our requests and questions. She meets with us monthly and it has made our experience feel more personal. Review collected by and hosted on G2.com.
There are a few details within the portal I wish were more customizable. Due to the nature of our industry many of our clients are paying more than 25-100 invoices at a time, which they can only do in small increments or via 'pay on account' which either slows them down, or loses the AR functionality that happens with individual invoice selection. Review collected by and hosted on G2.com.
I can process payments, send dunnings and emails, and add notes all in one place Review collected by and hosted on G2.com.
We have invoices that are paid by partners and not the customer but they still will appear on the Yaypauy platform for the customer. Sometimes they will get confused and pay them. Review collected by and hosted on G2.com.
What I like best about yaypay is the ability to access it anywhere which really helps. Review collected by and hosted on G2.com.
What I dislike about it is that not a lot of people know about it. So some are apprehensive of using it Review collected by and hosted on G2.com.
Thank you for taking the time to share your feedback with us! It's great to learn our solution is helping with your cash flow management issues, especially the ones you didn't know about.
When it comes to people not knowing about us, you'll be glad to hear we have one of the fastest growing customer bases in the AR automation space right now! Therefore, we hope that won't be an issue for you much longer. Your feedback will help us improve our product and continue growing our business.
It's easy to use and allows saving time in repetitive process in the organization. Review collected by and hosted on G2.com.
it can improve the user experience in some parts of the software Review collected by and hosted on G2.com.
What I like best so far are the charts and graph visuals. Review collected by and hosted on G2.com.
What I like least so far is nothing so far Review collected by and hosted on G2.com.
I find that the customers say it's easy to make payments on. Review collected by and hosted on G2.com.
I wish it would let you know that a E-check got rejected (NSF). Review collected by and hosted on G2.com.
What is most helpful about YayPay is the efficiency it has created. I stay organized and keep everything up to date. Some of the best features would be the invoice discrepancy tool and multi-invoice emails. Review collected by and hosted on G2.com.
The downside of YayPay is not being able to store/move emails in a defined folder to easily access later. Our team has found a work-a-round, but it would be useful. Review collected by and hosted on G2.com.
It's easy to see current and past statements and the customer can pay online. It makes billing easy and there's no more having to download and send individual billing statements. They can all be viewed in one place! Review collected by and hosted on G2.com.
I can't think of anything that I dislike. I've used YayPay for a few years now and there isn't anything that I can think of that doesn't work well. It's intuitive and easy to use. Review collected by and hosted on G2.com.