ProTexting Reviews (83)

Reviews

ProTexting Reviews (83)

4.8
83 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by ProTexting, which simplifies SMS marketing and enhances communication with clients. The intuitive interface and robust features allow for effective campaign management, making it a valuable tool for businesses. However, some users note that certain features can be challenging to understand.
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RG
Raphinha G.
Enterprise (> 1000 emp.)
"Master customer engagement and enhance mobile marketing success with protexting"
4.5/5
What do you like best about ProTexting?

One of the things that I like with this tool is its extensive personalization options for messages whereby we are able to add fields like customer names. I also like the advanced message scheduling functionality that enables us to send messages to clients at the best time when they are in a position to read them. The robust reports and analytics are essential for giving us a clear picture of the success rate of our campaigns. Review collected by and hosted on G2.com.

What do you dislike about ProTexting?

SMS messages are restricted to a certain number of characters which is not ideal in situations where you may want to send well detailed messages to customers so as to achieve customer satisfaction. Review collected by and hosted on G2.com.

Ashish K.
AK
Ashish K.
Mid-Market (51-1000 emp.)
"Pro texting review"
4.5/5
What do you like best about ProTexting?

I am using it around 9 months and I find it quiet easy to use and it will enhance the customer reachablity and we can easily Target our potential customer and we can easy market our product and services through SMS or texting apart from this I love the frontend interface. Review collected by and hosted on G2.com.

What do you dislike about ProTexting?

I do not think their is something to dislike except their notification alert is little slower and customer support do not response timely sometimes other I love it . Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Hands down the best"
5/5
What do you like best about ProTexting?

We researched and tried countless options before and after becoming a customer. The plaform is user friendly, pricing is on point, and support is amazing. And the add-ons. Review collected by and hosted on G2.com.

What do you dislike about ProTexting?

This is a bitter sweet answer. I love that they have so many add-ons to design the experience you need. And I am not a fan of having to pay for each add on that I want to use. Add-on bundles would be great. Review collected by and hosted on G2.com.

Pooja D.
PD
Pooja D.
Solutions Specialist
Security and Investigations
Mid-Market (51-1000 emp.)
"makes your messages stand out!"
4.5/5
What do you like best about ProTexting?

I like ProTexting's tracking feature. It provides detailed tracking on my SMS campaigns, so I can see how many people opened my messages, clicked on my links, and responded. Review collected by and hosted on G2.com.

What do you dislike about ProTexting?

Honestly, it's difficult to say anything bad about ProTexting. One thing that could be improved is to have more templates available. Review collected by and hosted on G2.com.

Varundeep R.
VR
Varundeep R.
Zonal Sales Manager
Mid-Market (51-1000 emp.)
"Time saving platform for business"
5/5
What do you like best about ProTexting?

ProTexting help me to communicate in fastest way with my team. As a sales person it saves my time and make it easy to communicate with my client and team member. Also help me to paln my meeting easily and send their reminder. Review collected by and hosted on G2.com.

What do you dislike about ProTexting?

The only one difficulty i face during using the app is some time it takes time to send sms to large number of people but it can be ignored. Overall its helpful for me. Review collected by and hosted on G2.com.

Gabriella R.
GR
Gabriella R.
Regional Training Manager
Mid-Market (51-1000 emp.)
"Reliable. Great customer support."
4/5
What do you like best about ProTexting?

The customer support is great. They are to the point with their answers and are quick to reply. Review collected by and hosted on G2.com.

What do you dislike about ProTexting?

The interface is a little clunky but it is user-friendly and seems to be working well for our needs. Review collected by and hosted on G2.com.

Larry C.
LC
Larry C.
Owner
Small-Business (50 or fewer emp.)
"ProTexting, a great choice for text message marketing tools."
5/5
What do you like best about ProTexting?

ProTexting has lots of useful apps that can be used by all kinds of businesses. Their customers run the gamut, from restaurants, to spas, to retail stores, to nonprofits. Review collected by and hosted on G2.com.

What do you dislike about ProTexting?

I wouldn't say I dislike this, but they do offer so many apps that a customer really needs to look closely at everything. It can be a bit overwhelming if you look at their list of apps and features! Review collected by and hosted on G2.com.

Jason W. T.
JT
Jason W. T.
Vice President and Co-Founder
Small-Business (50 or fewer emp.)
"ProTexting is an integral part of building community at our CodeLaunch events."
5/5
What do you like best about ProTexting?

Ease of use and user experience setting up campaigns. Also support is prompt and good! PT allows us to activate new community subscribers and continue communication with them very easily and without friction. Review collected by and hosted on G2.com.

What do you dislike about ProTexting?

Nothing its a great product affordably priced that let's us build engaged community. Review collected by and hosted on G2.com.

MM
Michael M.
Small-Business (50 or fewer emp.)
"Easy to Use, Superior Customer Service"
5/5
What do you like best about ProTexting?

Protexting is very intuitive and easy to use. I get a great ROI everytime I send a text to my customer base. Plus the customer service is awesome. Review collected by and hosted on G2.com.

What do you dislike about ProTexting?

The only thing I don't like is having to re-create a text message when you realize you have to replenish your credits to send it to a big customer list. Review collected by and hosted on G2.com.

DD
David D.
Small-Business (50 or fewer emp.)
"Tool with good interface to send mass messages to clients"
5/5
What do you like best about ProTexting?

I like it because it is a tool that works very well to create email campaigns, and it is easy to send messages to our clients because it offers templates that reduce a lot of time. I also like the customer service features and the low price. Review collected by and hosted on G2.com.

What do you dislike about ProTexting?

There have been no problems so far. Everything works perfectly. Review collected by and hosted on G2.com.