Protecht Reviews (64)

Reviews

Protecht Reviews (64)

4.5
64 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its flexibility and ease of use, which allows for effective customization to meet diverse business needs. Many appreciate the intuitive interface and the strong support from the Protecht team, making it easier to implement and manage risk processes. However, some users note that the learning curve can be steep, particularly when it comes to advanced features.

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CD
Chris D.
Mid-Market (51-1000 emp.)
"Highly Configurable System with massive potential"
4.5/5
What do you like best about Protecht?

The key benefit of proteht is the ablty to house data from across the business in one place and link them together

It is proving very simple to configure and build out additional uses for the tool to suit our particular needs

What is exciting is that I don't think we have scratched the surface yet and the potential there is to grow and increae the uses us huge Review collected by and hosted on G2.com.

What do you dislike about Protecht?

The biggest challenge we have had is with bulding out analytics. That is not as intuitive as the production system to use.

It seems to need a more technical knowledge base Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

Hi Chris, thanks so much for taking the time to leave a review. It's great to hear that you're enjoying the benefits of a single source of truth with Protecht ERM.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Great system which is very flexible, has lots of design features and is very intuitive."
4.5/5
What do you like best about Protecht?

Great design features allowing set up of registers, dashboards, reports in the format that you prefer to suit your team or business.

Timesaving element of quickly extracted information and data using reports and dashboards which can be quickly included in reporting.

Fantastic support from the Protecht team who respond quickly to queries and issues. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Very technical system which means if you want to design any detailed dashboards there is a requirement to immerse yourself in dashboard creation which can be quite timely. however, this is a neccessity if you want to disect data at a detailed level and is very rewarding when you have the knowledge. Protecht are very supportive in this respect and will either help or advise when things get technical and are proactive in improving their dashboard design features. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

It's great to hear that Protecht has been beneficial for centralising risk management documentation and providing useful dashboards and reports. We're glad to be able to save you time and resources, ensure data accuracy, and reduce the risk of outdated or lost information.

SH
Stephen H.
Mid-Market (51-1000 emp.)
"An excellent product with great support"
4/5
What do you like best about Protecht?

How flexible it is in terms of meeting your requirements and the great technical and customer support provided Review collected by and hosted on G2.com.

What do you dislike about Protecht?

It can be tricky to learn intially but once you master it you can really create and maintain a lot of complex information. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

We're glad to hear that Protecht is effectively helping you with risk assessments, incident management, audit actions, and obligations.

NM
Nick M.
Enterprise (> 1000 emp.)
"Great people, great platform"
4.5/5
What do you like best about Protecht?

Having collaborated with Protecht and their ERM platform for just over a year, our experience has been overwhelmingly positive. The platform is intuitive and comprehensive, making risk management an added value rather than a cumbersome task. Whenever challenges arose, their exceptional support team and top-notch consultants were at the ready, genuinely caring about our success and ensuring we maximized the platform's capabilities. Their standout feature was the ability to involve many of our leaders in the risk process seamlessly. This approach, combined with their deep understanding of risk management within our unique business context, solidifies our recommendation for Protecht's ERM platform and consultants. We eagerly anticipate many more years of successful collaboration. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

I wouldn't say there's anything I dislike. Building an ERM process from the ground up takes time and is a little tedious, but the platform really helps. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

HI Nick - We are delighted to hear about your overwhelmingly positive experience with Protecht's ERM platform and support team. We are glad to hear you are finding the platform intuitive and comprehensive. If you need any support with building an ERM process please feel free to reach out to our support / advisory team.

Anthony G.
AG
Anthony G.
Mid-Market (51-1000 emp.)
"A powerful and valuable tool"
4/5
What do you like best about Protecht?

Protecht has dramatically improved our ERM process. Moving from a manual process to this platform has significantly enhanced our entire process, from data collection to MI Pack reporting. The time saved has been valuable to our Company. One of the best features is that it gives the user the power to make the necessary changes. The guides and videos are clear and make learning the ins and outs of the software easy. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

We would have liked the pricing to be more transparent before and after the implementation. Further clarification on what the standard SOW includes would also have been appreciated. This would've helped as we have some additional work done post-implementation. It would have helped to speed up the process before and when presenting the details to our senior management. Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

Thanks for your review Anthony. It great to hear that you are expanding your use of Protecht ERM, and that our preconfigured content is helping to meet regulatory requirements and speed up implementation.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"User friendly platform that is ISO certified"
4/5
What do you like best about Protecht?

Protecht is ISO certified and our organisation follows ISO standards and industry's best practices to implemenet its ERM and BCM framework hence Protecht makes a perfect match in terms of compliance with our internal policy and procedures. Moreover, the platform provides a wide variety of reporting and dashboard charts that are customized to match the view you are looking for as well as various modules that can be activated by the organisation as they get more mature. This enables the company to have all of its critical data in one place with the relevant likages. We also found Protecht to be one of the most user friendly interfaces. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

When the organization is a holding company with multiple subsidiaries, it would be helpful to have additional customized features that can be applied to one or few companies rather than all. This will assist to meet the unique characteristics of each subsidiary (if any). It will also be beneficial to be able to integrate with various systems based on companies' business requirements. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

Thank you for your positive feedback! We're glad to hear that Protecht's ISO certification and user-friendly interface align well with your organisation's compliance and reporting needs. We appreciate your suggestion for additional customized features for holding companies with multiple subsidiaries, and we will take this into consideration for future enhancements.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Protecht is a simple to use GRC software"
3.5/5
What do you like best about Protecht?

It is customizable which allows us to create different registers, dashboards, workflows and automation to meet our business needs without having to rely on the team at Protecht. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Data entry permissions are too limiting, data entry users should be able to edit their own entries. Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

It's great to hear that Protecht has helped you transition from spreadsheets to a more auditable system. With respect to Protecht ERM licenses, we offer a wide variety of permission options to our customers. We'll share your feedback about data entry permissions with our Product team as we're always looking for ways to improve.

Joel K.
JK
Joel K.
Risk Advisor
Mid-Market (51-1000 emp.)
"A continually improving system backed by a team that really cares about their users"
5/5
What do you like best about Protecht?

Protecht continues to innovate on their product, bringing valuable quality of life updates and changes. Its always been easy and a pleasure to work with the staff from protecht on projects, development, or sharing and bouncing ideas off each other.

As a user who really likes to understand the system as best I can, I've always enjoyed trying to make changes or develop things how I would imagine Protecht would, and then to bounce the ideas off my friends and contacts at Protecht. They have always been open to teaching and expanding my knowledge of the system.

Its easy to see that Protecht will continue to improve and become an even stronger product offering in the market. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

There is some nuance to using Protecht that may not be obvious to the average user. This is usually in the form of processes within the system (i.e. states being separate to the save button confuses a lot of users), technical terminology (maturity issue with the business, but could possibly be improved in Protecht with layman terms), and navigation. Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

Hi Joel, thanks so much for your review, insights and considered feedback. It's great to hear that you're enjoying the two way engagement with the Protecht team - customer insights are so important to continue to shape the evolution of our product.

Verified User in Investment Management
UI
Verified User in Investment Management
Mid-Market (51-1000 emp.)
"Fantastic platform which enables us to move away from spreadsheets and manual processes"
4.5/5
What do you like best about Protecht?

The automation and the ease of which my risk assessments and conflicts of interest register can be managed moving forward.

The platform is versatile and is able to support the business in many ways.

The team we dealt were very experienced and able to deal with all of our requests. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

I have nothing negative to say about the platform currently Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

Thank you for the amazing review! We're thrilled that Protecht has been instrumental in streamlining your risk assessments and conflicts of interest register. It's great to hear the investments we make in our support and implementation team are being recognized by our customers.

LC
Lindsay C.
Enterprise (> 1000 emp.)
"A highly effective, versatile and powerful solution for a wide range of business applications."
5/5
What do you like best about Protecht?

The system is intuitive, flexible and adaptable. It can be deployed to manage a wide array of functions and is easily updated to cater for changes in the business environment. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

There are some minor technical limitations, although we have always managed, with help from the Protecht team, to configure the system to address these in a suitable way. Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

Hi Lindsay, thanks so much for the review. It's great to hear that we're meeting your expectations and addressing your requirements as they arise.