Progress WhatsUp Gold Reviews (389)

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Progress WhatsUp Gold Reviews (389)

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4.4
389 reviews

What do users say?

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Users consistently praise the ease of use and real-time monitoring capabilities of Progress WhatsUp Gold, highlighting its intuitive interface and effective alerting system that helps quickly identify network issues. The software's ability to provide a comprehensive view of network health and performance is valued, although some users note that the initial setup can be complex and the interface feels outdated at times.

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Zidani B.
ZB
Zidani B.
Enterprise (> 1000 emp.)
"User-Friendly Interface, Comprehensive Monitoring"
4.5/5
What do you like best about Progress WhatsUp Gold?

I like Progress WhatsUp Gold because its interface is user-friendly and easy to use. Implementing it was quite easy, and it supports various types of assets. It facilitates monitoring our assets, allows us to add new assets, and customize what we need to monitor. Managing all our assets in one place is helpful, and receiving alerts when a metric alert is triggered is beneficial. Review collected by and hosted on G2.com.

What do you dislike about Progress WhatsUp Gold?

Auto assets discovery is something to improve, while it works for most of the assets but sometimes it doesn't pull accurate information or details. Also, I was hoping if Progress WhatsUp Gold could be integrated with ServiceNow to automatically open incidents for critical issues or integrate with MS Teams to create a dedicated chat for an incident. Review collected by and hosted on G2.com.

Udit P.
UP
Udit P.
DevOps Engineer
Mid-Market (51-1000 emp.)
"Reliable Network Monitoring with Room for UI Improvement"
4.5/5
What do you like best about Progress WhatsUp Gold?

I like the visibility Progress WhatsUp Gold provides across our network in a single dashboard. Its auto discovery feature makes it easy to understand our infrastructure connections without much manual effort, and the real-time monitoring and alerts are too good. It helps close gaps in network visibility and prevents unexpected downtime by proactively alerting us, allowing us to troubleshoot and fix issues before users are impacted. The simplification of network maps and insights is also very helpful for troubleshooting. Review collected by and hosted on G2.com.

What do you dislike about Progress WhatsUp Gold?

What Progress WhatsUp Gold can improve is the initial setup and configuration, I feel that's a bit complex and time-consuming. Also, some UI dashboards can be more modern and intuitive when customizing views, and I've noticed that advanced reporting and integration require more effort to configure. Review collected by and hosted on G2.com.

Joseph A.
JA
Joseph A.
Network Engineer
Small-Business (50 or fewer emp.)
"Easy Device Tracking and Strong Observability"
5/5
What do you like best about Progress WhatsUp Gold?

It’s easy to track device status and maintain observability. Review collected by and hosted on G2.com.

What do you dislike about Progress WhatsUp Gold?

I do not like the way I am not able to add custom Icons Review collected by and hosted on G2.com.

PP
Phillip P.
Cyber Security Engineer
Small-Business (50 or fewer emp.)
"User-Friendly Monitoring with Powerful Alerts, but Advanced Setup Can Be Tricky"
4.5/5
What do you like best about Progress WhatsUp Gold?

What I appreciate most about Progress WhatsUp Gold is its user-friendly network monitoring and visualization features. The platform allows me to quickly assess the health and performance of devices, servers, and applications, which helps us address potential issues before they affect users. I find the dashboard and alerting system especially useful for monitoring the entire network in real time. Review collected by and hosted on G2.com.

What do you dislike about Progress WhatsUp Gold?

One drawback of Progress WhatsUp Gold is that certain advanced reporting and customisation options can be somewhat complicated to configure. Furthermore, although the alerting system is helpful, handling notifications across large networks may become overwhelming if not configured thoughtfully. Review collected by and hosted on G2.com.

Rahul B.
RB
Rahul B.
sales engineer
Mid-Market (51-1000 emp.)
"Easy to Deploy, Easy to Use—A Market Leader"
5/5
What do you like best about Progress WhatsUp Gold?

easy to deploy , easy to use , market leader Review collected by and hosted on G2.com.

What do you dislike about Progress WhatsUp Gold?

Nothing as such , so far its good as per market standards Review collected by and hosted on G2.com.

C I.
CI
C I.
Mid-Market (51-1000 emp.)
"Seamless Alerts, Simple Monitoring"
5/5
What do you like best about Progress WhatsUp Gold?

I like the simplicity of Progress WhatsUp Gold. The real-time alerts are valuable, especially in networking where seamless alerts mean you're doing great. The alerts and monitoring work really well, and I find them to be very good. Also, the initial setup was nice. Review collected by and hosted on G2.com.

What do you dislike about Progress WhatsUp Gold?

I really cant say of anything Review collected by and hosted on G2.com.

Jhoniel N.
JN
Jhoniel N.
Unemployed.
Small-Business (50 or fewer emp.)
"Comprehensive Real-Time Monitoring with Intuitive Dashboards"
4.5/5
What do you like best about Progress WhatsUp Gold?

What I appreciate most about Progress WhatsUp Gold is its ability to provide real-time, comprehensive visibility across my entire IT infrastructure. The interactive network map, customizable dashboards, and unified monitoring for devices, applications, traffic, and configurations all contribute to a clear and cohesive overview. Review collected by and hosted on G2.com.

What do you dislike about Progress WhatsUp Gold?

What I find challenging about Progress WhatsUp Gold is that its configuration process can be quite complex, and it sometimes generates false alerts. Additionally, when monitoring large environments, the software can feel slow or consume a lot of system resources. The reporting and customization features also come with a significant learning curve. Despite these drawbacks, my overall experience with the product was very positive. Review collected by and hosted on G2.com.

"Enhances Network Visibility, Quick Troubleshooting"
4/5
What do you like best about Progress WhatsUp Gold?

I use Progress WhatsUp Gold primarily for network monitoring and visibility. It helps me keep track of the health and performance of network devices like routers, switches, servers, and firewalls from a single dashboard. I mainly rely on it to monitor uptime, bandwidth usage, and critical metrics in real time, so potential issues are detected early before they impact users. The alerting system is especially useful, as it notifies me immediately when something goes down or crosses a defined threshold, allowing faster troubleshooting. What I like most about Progress WhatsUp Gold is how clearly it presents network information in one place. The automatic network discovery stands out, as it quickly maps devices and their dependencies without much manual effort, which saves a lot of setup time. The real-time monitoring and alerts are also a big plus—being notified immediately when a device goes down or performance thresholds are crossed makes it much easier to act before issues escalate. I also appreciate the intuitive dashboard and visual maps, which make it simple to understand the health of the network at a glance, even in complex environments. The customizable alerts and reports are another strong point, allowing me to focus only on what truly matters instead of being overwhelmed by unnecessary notifications. Overall, its ease of use combined with reliable monitoring and clear visibility is what stands out the most for me. Review collected by and hosted on G2.com.

What do you dislike about Progress WhatsUp Gold?

While Progress WhatsUp Gold is a solid monitoring tool, there are a few areas that could be improved. The initial configuration and fine-tuning can feel a bit complex, especially for first-time users or smaller teams without dedicated network specialists. Some features require careful setup to avoid too many alerts, which can be time-consuming at the beginning. The user interface, although functional, could be more modern and smoother in terms of navigation, particularly when managing larger networks with many devices. Reporting is useful, but custom report creation can feel limited or less flexible compared to more advanced analytics tools. Additionally, the pricing and licensing model may feel expensive for smaller organizations, especially when adding extra modules for advanced functionality. Review collected by and hosted on G2.com.

Zack H.
ZH
Zack H.
Inside Sales (Representative)
Mid-Market (51-1000 emp.)
"Effortless Setup, Vital for Network Monitoring"
4/5
What do you like best about Progress WhatsUp Gold?

I enjoy the fact that Progress WhatsUp Gold provides a complete root cause analysis breakdown, which ensures maximum uptime and optimizes our troubleshooting within our IT team. It makes the product valuable by providing cost savings and profitability efficiency through faster processes and ensuring we are always online to make money. I also found it very easy to set up and implement; it didn't take long to integrate into our website and systems. Review collected by and hosted on G2.com.

What do you dislike about Progress WhatsUp Gold?

I think the alerting capabilities could be improved, giving more real-time updates on any developing issues to provide our team more time to be aware of any ongoing situations. Review collected by and hosted on G2.com.

MA
Matheus A.
Marketing Manager
Food Production
Mid-Market (51-1000 emp.)
"Flexible, Cost-Effective Licensing with Full Monitoring Capabilities"
5/5
What do you like best about Progress WhatsUp Gold?

WhatsUp Gold stands out for its flexible and cost-effective licensing model, which charges per host instead of per feature.

This benefits me by making pricing more predictable and affordable compared to competitors, while still providing access to a full set of monitoring capabilities without hidden costs Review collected by and hosted on G2.com.

What do you dislike about Progress WhatsUp Gold?

One drawback of WhatsUp Gold is its steep learning curve. Setting up and configuring advanced features can be time-consuming and complex, especially for teams without deep technical expertise. Review collected by and hosted on G2.com.