Thank you for the thoughtful review. We’re glad to hear our team has been responsive and helpful, and that the platform has helped you move faster and build a more thorough TPRM program.

It's great to hear that both Respond and Verify modules are adding real value to your workflow. The shift from v1 to v2 in Respond was significant, and we know there's still ground to cover. Feedback like this helps us keep improving the experience in the places that matter most.

The tag customization and broader platform personalization you mentioned is something we're actively working through. Feedback like this helps us keep improving the experience in the places that matter most.

If you haven't already, reach out to your account team with specifics on the template builder friction points - it helps to have concrete examples when scoping improvements. Appreciate you taking the time.

Thank you for the thoughtful review. We’re glad Perimeter is making vendor risk management easier for your team - from building custom questionnaires to giving vendors a simple way to access requests and upload documentation.

It’s especially great to hear that you’re seeing value from AI-assisted document and questionnaire reviews, as well as the added visibility from Perimeter Verify into vendor security posture, sanctions, and breach-related risk signals.

We also appreciate your kind words about our team. Helpful support and a smooth experience are core to how we help customers get more value from their VRM programs with less manual effort.

We’re excited to keep supporting your program as you continue to use Perimeter.

Huge thanks for the 10/10 - and for sharing this perspective from an enterprise healthcare team!

It’s awesome to hear Perimeter made vendor onboarding and assessment straightforward, and that the switch from your prior platform was smooth with our support. When teams tell us they’re using Perimeter every day to keep vendor reviews moving across projects and devices, we know we’re delivering on what matters: usability, speed, and clarity.

And thank you for calling out our support responsiveness - we’ll keep earning that trust!

Thanks so much for taking the time to review Perimeter!

Our mission is painless VRM: an end-to-end workflow with real-time visibility and verified vendor profiles, not just questionnaires. It’s great to hear Perimeter is helping your team move faster and focus on higher-value work.

If there’s anything we can tune next - templates, integrations, or automation - your CSM is ready to help, and our product team uses G2 feedback to prioritize improvements.

Want a quick optimization session to make sure you’re getting the most from Monitor, Assess, Extract, Verify, Respond, and Share? We’re happy to set that up.

Thank you for being part of the Perimeter community!

Thank you so much for the 10/10 review and for sharing such thoughtful detail!

We’re excited to hear that Perimeter’s visuals and ease of use are making your day-to-day work simpler, and that having all your assessments, artifacts, scores, and historical data centralized is helping your team make faster, more confident, data-driven decisions. That “single source of truth” for vendor posture and trends is exactly what we designed Perimeter to deliver.

It’s also great to know Perimeter is making a meaningful impact on how you run vendor security assessments - improving quality and consistency, and increasing transparency and accountability across stakeholders.

Thank you again for trusting Perimeter for your vendor risk management and security assurance processes. If you ever have ideas on how we can push things even further for your team, we’d love to hear them!

Thank you so much for taking the time to share this review and for the 9/10 rating!

We’re thrilled to hear that Perimeter feels effortless and highly intuitive to use - making vendor risk management simple and painless is exactly what we’re here for. Knowing Perimeter is helping you quickly answer questionnaires means the platform is doing its job reducing manual effort so your team can focus on higher-value work instead of admin.

We also really appreciate you calling out that there’s nothing you dislike at this time. If you ever spot anything we could streamline further - especially around questionnaires or related workflows - your feedback to our customer team helps shape what we build next.

Thanks again for choosing Perimeter and for being part of the Perimeter community - we’ll keep working to earn that final point from you!

Thanks for the thoughtful review - and for working with us through our evolution from ProcessBolt to Perimeter.

The rebrand isn’t just a new name; it comes with upgrades aimed at exactly what you flagged:

• Branding & emails: company-first sender options and logo placement so outreach looks fully yours (no ProcessBolt confusion).

• First-mile setup: faster starts with templates and presets across Verify, Respond, and Assess to reduce early adjustments.

• Visibility controls: clearer role- and project-level permissions so only the right users can view a vendor’s assessment.

We’re glad our team’s support and the platform’s flexibility are landing for you - and we’d love to tighten things further!

If you’re open to it, your CSM can run a 15-minute optimization to better align to your workflows.

Thanks again for the candid feedback - it helps us keep making VRM painless!

John, thank you for the 5-star review and the clear ROI call-out!

We’re thrilled that Perimeter’s answer library is helping FirstWatch capture knowledge once and respond to outbound questionnaires fast and consistently - exactly what Respond (with Extract feeding it) is built to do.

Appreciate you noting the integration hiccups, too. While ProcessBolt is now Perimeter, the focus hasn’t changed: reliable connections and quick resolution. We’ve continued to harden our web connectors and monitoring to keep workflows smooth. If you’d like, your CSM can do a short tune-up to confirm you’re on the latest configs and best practices.

Thanks again for partnering with Perimeter and for helping us make VRM painless!

Thank you for the 5-star review - and for calling out what matters: a clean UI, customizable workflows, solid integrations, a single place to manage vendor data, and the time savings from centralizing vendor information - that’s the heart of Perimeter!

That’s exactly what Perimeter aims for: painless VRM, end-to-end: centralized vendor profiles in Verify, faster assessments in Assess, and smoother questionnaire work in Respond.

On ServiceNow: fair call-out. ProcessBolt has rebranded to Perimeter and we’re actively expanding depth here. In many cases we can unlock more today with configurable field/field-mapping, workflow triggers, and API/webhook automation to fit your SNOW processes.

If you’re open to it, your CSM can run a short working session to map your specific use cases (INTAKE → review, assessment tasks, issues/exceptions) and enable the right options.

Thanks again for partnering with us and for the thoughtful feedback; it helps us keep making VRM truly painless!