PrivacyEngine Reviews (84)

Reviews

PrivacyEngine Reviews (84)

4.7
84 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and responsive customer support of PrivacyEngine, highlighting how it simplifies GDPR compliance and data management. Many appreciate the platform's comprehensive features that streamline processes, making it easier to handle privacy-related tasks. However, some users note that the user interface could be improved for new users.

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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Verry helpful"
5/5
What do you like best about PrivacyEngine?

Verry helpful.Easy to manage .Great communication with customer support. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

no issiues.everything good.Keep progressing . Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your kind review and it is great to hear that we have been providing you with an easy to manage and communicative service. We are happy to hear that you have seen our progress throughout the platform. We are glad to hear that our platform has been able to solve your training problems. We will continue to strive to bring you the best service possible.

SO
Sean O.
Compliance Officer
"Highly professional service to assist in the management of GDPR compliance"
4/5
What do you like best about PrivacyEngine?

Support mechanism for answering questions relating to GDPR Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

Some of the reporting mechanisms are a little clunky Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your review and feedback on PrivacyEngine! We are delighted to hear that you appreciate our highly professional service to assist in the management of GDPR compliance. We understand your concern with some of the reporting mechanisms being a little clunky, and we are actively working to improve this experience. We are pleased to hear that PrivacyEngine is helping you ensure an updated understanding of changes to legislation and how best to manage obligations. We thank you for your patronage and your valuable feedback.

Verified User in Civic & Social Organization
AC
Verified User in Civic & Social Organization
Mid-Market (51-1000 emp.)
"An easy to use platform for managing data protection"
5/5
What do you like best about PrivacyEngine?

It's easy to explain and complete a Record of Processing with individual process owners. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

Some fields initially take time to complete, but as the system builds pick lists from the information entered, this becomes much faster. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

I'm glad to hear that PrivacyEngine is an easy to use platform for managing data protection. It's great that it's easy to explain and complete Record of Processing with individual process owners. I understand that some fields initially take time to complete, but the pick lists help to speed up the process. It sounds like PrivacyEngine is helping you to capture all your ROPA, Third Parties, systems and documentation, which is a great benefit.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easy to use & great customer service"
5/5
What do you like best about PrivacyEngine?

We were concerned about non compliance but having a partner like Privacy Engine gave us confidence we had all bases covered Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

A mobile app would be helpful so I can keep tabs when travelling Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your review! We are glad to hear that you find PrivacyEngine easy to use and that our customer service is great. We are also pleased that PrivacyEngine is providing your company with the assurance of compliance across multiple countries. We appreciate your suggestion for a mobile app and we are working hard to deliver one soon. Thank you again for your review and feedback!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"The best and only privacy compliance platform you need"
5/5
What do you like best about PrivacyEngine?

Its friendly user interface, their exceptional support and training courses available Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

Nothing that comes to mind right now, thanks Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your great review of PrivacyEngine! We are so pleased to hear that you enjoy our user interface, our exceptional support and training courses. We are also glad that you have not encountered any issues with PrivacyEngine. It's great to know that PrivacyEngine is helping you to monitor your global privacy compliance program, training schedule and all risks associated with it in one place. We are always open to feedback, so please feel free to reach out if you have any comments or questions.

Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"PrivacyEngine review from Health Industry"
5/5
What do you like best about PrivacyEngine?

It allows our organization to manage our special category data in a safe and compliant manner and keep our staff current and trained Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

I would like to add more of our own content Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your review! We are glad to hear that PrivacyEngine is helping your organization to manage its special category data in a secure and compliant manner. We understand your desire to add more of your own content, and we would be happy to discuss how we can accommodate your needs. We appreciate that you have noticed the benefits of our system, such as its logs and risk register, as well as its ability to educate and train your staff. Thank you for your feedback!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Recommendation"
5/5
What do you like best about PrivacyEngine?

Privacy Engine is a single and dependable point which we can rely on to support our GDPR compliance efforts. The team is always on hand to support queries and also provide informed and relevant guidance. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

We process a significant number of DSARs the additional portal would greatly assist our processing of DSARs. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

I'm glad to hear that PrivacyEngine is proving beneficial to your GDPR compliance efforts! We're constantly striving to improve the product and your feedback is greatly appreciated. We're happy to learn that you are able to process a significant number of DSARs with the additional portal. We are also glad to hear that PrivacyEngine is helping to create synergies, as well as a more efficient means of managing the Company's GDPR obligations. Thank you for taking the time to provide your feedback!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"PrivacyEngine - GDPR compliance software"
4.5/5
What do you like best about PrivacyEngine?

The system is intuitive, easy to navigate and provides the tools required for any business to achieve and maintain compliance. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

There are a lot of data fields and hence a lot of learning, more a result of complex regulations rather than software complexity though. It is expensive. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your review! We appreciate your feedback on PrivacyEngine. We understand that the data fields can take some time to learn, but we believe that the time and effort is worth it in order to ensure compliance with GDPR regulations. We are glad to hear that our system has been able to reduce the time taken to manage compliance and it's great to hear that you are benefiting from it.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great way to manage data protection"
3.5/5
What do you like best about PrivacyEngine?

The various sections of the system are intuitive. A lot of templates and great interactive training for staff. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

It can be difficult to review the various sections of the system in a comprehensive way without needing to click on the different options. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your great review! We are so glad that you find PrivacyEngine helpful for managing data protection. We understand that it can be difficult to review all the different sections of the system and are always looking for ways to improve the user experience. We are delighted that you appreciate the templates and interactive training that are available and that you find the access to support from experts beneficial. We appreciate your feedback and are continually striving to provide the best possible experience.

Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"PrivacyEngine health sector"
5/5
What do you like best about PrivacyEngine?

PrivacyEngine is an intuitive platform that is perfect for managing and documenting your data privacy compliance. I would recommend it to all organisations! Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

There is nothing to fault about the PrivacyEngine platform and the consultancy team! Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your positive review! We are glad to hear that PrivacyEngine has been a great help for your organization in managing and documenting your data privacy compliance. We are delighted that the Risk Register has been of great use to you by allowing your departments to quickly identify and address any data protection risks. Thank you for your feedback and we hope you continue to enjoy the benefits of using PrivacyEngine.