Playroll Reviews (241)

Reviews

Playroll Reviews (241)

4.7
242 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and responsive support of Playroll, highlighting how easy it is to navigate the platform and access necessary information. The smooth onboarding process and clear communication from the support team contribute to a positive experience, making administrative tasks less stressful. However, some users note that the mobile experience could be improved.

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Magdalena M.
MM
Magdalena M.
Senior Consultant Global Delivery Services
Information Technology and Services
Mid-Market (51-1000 emp.)
"Seamless Playroll Onboarding with Fast, Accurate Consultant Support"
5/5
What do you like best about Playroll?

I had a very positive experience working with the consultants at Playroll. They were highly supportive and consistently delivered responses within a short turnaround time. The feedback provided was always accurate, clear, and informative.

The onboarding process was seamless and well-organized, with great attention to detail—nothing was overlooked. I also appreciated the company’s commitment to maintaining employee records in a professional manner, fully aligned with the labor regulations in my country.

Overall, I felt confident and well-supported throughout the onboarding process, and it was reassuring to know I was in good hands. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

There have been no issues so far, as my employment has only recently started. However, all my experiences with Playroll to date have been very positive. Review collected by and hosted on G2.com.

Kathleen Jalina R.
KR
Kathleen Jalina R.
Data Collection Specialist
Mid-Market (51-1000 emp.)
"Effortless to Use with Outstanding Support and Clear Pay Details"
5/5
What do you like best about Playroll?

What stands out most about Playroll is its intuitive user interface and the exceptional clarity of the payroll breakdowns. The platform streamlines what used to be a complex process. Furthermore, their customer support is top-tier - always responsive and reachable via email. I also appreciate their proactive communication, as they consistently keep users updated on new features and important changes. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

One area for improvement is the payslip viewing experience. Currently, there is no built-in preview feature, which forces users to download the file just to view the details. It would be much more efficient to have an instant in-browser preview to save time and reduce unnecessary downloads. Review collected by and hosted on G2.com.

Maurizio-Daniele C.
MC
Maurizio-Daniele C.
Kindergarten Supervisor
Small-Business (50 or fewer emp.)
"Flexible, Smooth Experience with Clear Communication and Helpful Support"
4.5/5
What do you like best about Playroll?

What I like about Playroll is the flexibility and the smooth overall experience. The platform is easy to use, communication is clear, and the processes are well organized. I also appreciate the support provided whenever needed and the efficient handling of administrative tasks, which makes the working experience more comfortable and stress-free. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

There is nothing I strongly dislike. However, additional guidance and more detailed information in some areas could further improve the user experience. Review collected by and hosted on G2.com.

Zimkhitha J.
ZJ
Zimkhitha J.
Research Analyst
Mid-Market (51-1000 emp.)
"Smooth Onboarding Experience with an Easy-to-Use, Straightforward Platform"
5/5
What do you like best about Playroll?

I liked how smooth and easy the onboarding process was from the start. Justin Wentzel was incredibly helpful throughout, always quick to respond and willing to assist whenever I had questions. The platform is straightforward and easy to navigate, which made completing the onboarding tasks stress-free. Everything was clearly laid out, and I always knew what was expected of me at each step. Overall, the experience felt well organized, efficient, professional and welcoming. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

There was nothing I disliked about the onboarding process or the platform. Review collected by and hosted on G2.com.

Hameshnee R.
HR
Hameshnee R.
Research Analyst
Mid-Market (51-1000 emp.)
"Effortless Transition, Outstanding Support"
5/5
What do you like best about Playroll?

I was assisted by Justin Wentzel with transitioning onto Playroll, and it was absolutely efficient. The platform is very easy to navigate, and the staff are professional. Most importantly, communication was very effective, ensuring each step was guided carefully. This attention to detail made the process and experience a pleasure. I also appreciate that the platform allows quick access to my personal information, saving me time compared to speaking with HR. The initial setup was a very easy process to follow. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

I haven't experienced anything I disliked about it. Review collected by and hosted on G2.com.

Unathi D.
UD
Unathi D.
Research Analyst
Enterprise (> 1000 emp.)
"Excellent Experience with Playroll and Proactive, Professional Support"
5/5
What do you like best about Playroll?

My experience with Playroll has been excellent. Justin responded promptly and professionally whenever assistance was needed. He was proactive in addressing questions, open to feedback, and continuously looking for ways to improve their service. His commitment to creating a positive experience and supporting their customers and employees made working with Playroll a pleasure. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

Nothing so far- everything has been smooth sailing. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Playroll Makes Navigation Smooth and Straightforward"
5/5
What do you like best about Playroll?

Playroll is easy to navigate, and all the information I need to check is already there. There’s also a tutorial on how to navigate the whole website, which is helpful for first-timers. So far, the overall navigation has been smooth and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

The only downside I experienced with Playroll was when I'm trying to go to the time tracking part, it takes time to load I can't say if it's connected to our internet or in the website. Review collected by and hosted on G2.com.

Bennah Marie E.
BE
Bennah Marie E.
Data Collection Analyst
Mid-Market (51-1000 emp.)
"Payroll and Expense Tracker with Room for Real-Time Updates"
5/5
What do you like best about Playroll?

I like Playroll because it's easy for me to track my payslip and manage company expenses. Uploading receipts to show proof of expenses is straightforward. It also simplifies downloading payslips, which I find helpful when dealing with personal loans. Setting it up was also easy, thanks to HR's assistance with uploading necessary documents. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

I hope that pay slips could be real-time instead of having to wait for them for another two days. Review collected by and hosted on G2.com.

Kimberly G.
KG
Kimberly G.
Research Analyst
"Effortless Self-Onboarding from Home"
5/5
What do you like best about Playroll?

I used Playroll for self onboarding, and it was really helpful as the employee who assisted me was reliable and managed to close my employee agreement. The most beneficial thing is that I don't need to go to an office and can go through the process from the comfort of my home. This flexibility allows me to handle my prior commitments simultaneously without conflict. The initial setup of Playroll was easy and efficient, with a dashboard that was easy to navigate and not confusing, which helped me onboard in no time. My experience with Playroll has been great so far. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

NA Review collected by and hosted on G2.com.

Erland K.
EK
Erland K.
Chargeback Specialist
Small-Business (50 or fewer emp.)
"Very impressive!"
5/5
What do you like best about Playroll?

The platform is very good and highly efficient. It’s also easy to use, and flexible enough to adapt as needs change. What I appreciate most is the communication and the consistent willingness to find the best solution. The human resources team is exactly what any employee would hope for. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

Nothing to report—everything works perfectly, and I haven’t run into any issues so far. Review collected by and hosted on G2.com.