--- title: Planning Center Services Reviews meta_title: 'Planning Center Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 181 reviews by the users' company size, role or industry to find out how Planning Center Services works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 181 scale: '5' date_modified: '2026-10-05' parent_category: name: Church url: https://www.g2.com/categories/church ---

Planning Center Services Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Planning Center Services highly easy to use, simplifying scheduling and access for volunteers in one location. (3 mentions)
Users find the effective scheduling of Planning Center Services essential for organizing volunteers and accessing resources easily. (3 mentions)
Users find the easy setup of Planning Center Services enhances scheduling efficiency and overall user experience. (2 mentions)
Users find the responsive customer support of Planning Center Services invaluable for addressing their needs promptly. (1 mentions)
Users find Planning Center Services to be highly effective for scheduling volunteers and preparing them for Sunday mornings. (1 mentions)
Users find the complex interface overwhelming, particularly for first-timers experiencing choice fatigue and cumbersome sign-ins. (2 mentions)
Users note that the cost increases rapidly, even though the features provided are valuable. (1 mentions)

Top Pros or Advantages of Planning Center Services

Top Cons or Disadvantages of Planning Center Services

Tanisha T.
TT
Tanisha T.
Project Manager, North America Leadership Development, Customer Success
Consulting
Small-Business (50 or fewer emp.)
"Upgrade Your Ministry Volunteer System!"
5/5
What do you like best about Planning Center Services?

I love that it integrates all volunteers, scheduling and allows easy communications and sharing of information. Review collected by and hosted on G2.com.

What do you dislike about Planning Center Services?

Not really a downside, but proper training is a must. There are so many things that can be done, it's very beneficial to train in order to properly implement to the larger team. Review collected by and hosted on G2.com.

Jennifer F.
JF
Jennifer F.
Children's Pastor
Religious Institutions
Small-Business (50 or fewer emp.)
"Easy to use and integrated church database"
4/5
What do you like best about Planning Center Services?

Planning Center is an easy-to-use system with applications for all the areas I need, and they’re all connected. The information entered for each person is available across the other modules, which makes it simple to keep everything consistent. Review collected by and hosted on G2.com.

What do you dislike about Planning Center Services?

One of the challenges of Planning Center is that not all the functions can be done from a phone and must be completed on a desktop or laptop computer. That can be frustrating when you are trying to do things on the fly. Review collected by and hosted on G2.com.

Kayley H.
KH
Kayley H.
Creative Project Manager
Mid-Market (51-1000 emp.)
"Easy-to-Use Volunteer Scheduling That Keeps Everyone on the Same Page"
5/5
What do you like best about Planning Center Services?

Planning Center Services is very easy to use and to implement for church volunteer management and service flow. It keeps everyone on the same page by providing as much information as they need, and it helps keep track of team member scheduling and related details. Review collected by and hosted on G2.com.

What do you dislike about Planning Center Services?

It isn’t overly customizable, but that honestly hasn’t been an issue very often. Review collected by and hosted on G2.com.

Verified User in Music
UM
Verified User in Music
Small-Business (50 or fewer emp.)
"Using Planning Center Is A Must!"
5/5
What do you like best about Planning Center Services?

What I like best about Planning Center is how easy it is to use. I can find charts, music links, schedule, all at my fingertips. It's pretty consistent as far as performance so no real complaints there. Review collected by and hosted on G2.com.

What do you dislike about Planning Center Services?

From time to time (and not all the time) it doesn't always integrate well with the the music links to say the YouTube platform, but overall it does and there's usually a work around. Review collected by and hosted on G2.com.

Matt B.
MB
Matt B.
Senior Product Manager
Small-Business (50 or fewer emp.)
"Highly Effective Volunteer Scheduling and Weekly Prep Resources"
4.5/5
What do you like best about Planning Center Services?

It’s highly effective in scheduling volunteers for Sunday mornings and providing them with the necessary resources to prepare for the upcoming week. Review collected by and hosted on G2.com.

What do you dislike about Planning Center Services?

While it’s a very capable and powerful platform, it can also feel a bit overwhelming for a first-time user, especially when the sheer number of options leads to choice fatigue. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"User-Friendly Hub for Church Service Management"
5/5
What do you like best about Planning Center Services?

I love that Planning Center Services provides a one-stop shop for all organizing. It is very simple and user-friendly, which makes it easy to use. I particularly value the 'People' feature as it helps us keep tabs on so many different details of people's needs, involvement, and contact information. Additionally, the initial setup was pretty easy, although it does take some time to do it effectively. Overall, I am very likely to recommend Planning Center Services to others, giving it a rating of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Planning Center Services?

I'd like to have a single mobile app for all of Planning Center's functions. Review collected by and hosted on G2.com.

Mark B.
MB
Mark B.
Owner
Small-Business (50 or fewer emp.)
"Essential Tool for Church Coordination"
5/5
What do you like best about Planning Center Services?

I really like Planning Center Services because it makes scheduling different people for various roles from week to week really easy. Plus, everyone can see all the information in one place, which is super helpful. The initial setup was very easy too, which was great. I also like that it integrates well with the rest of the Planning Center suite of apps. Overall, I like Planning Center Services a lot. Review collected by and hosted on G2.com.

What do you dislike about Planning Center Services?

There is nothing to dislike! Review collected by and hosted on G2.com.

DG
Doug G.
IT / Innovation Analyst
Religious Institutions
Small-Business (50 or fewer emp.)
"Must get software for your church!"
5/5
What do you like best about Planning Center Services?

It's so easy to navigate and offers many futures. we Use it everyday and it offers many integrations that work great with other systems. It easy to implement and you will not regret your decision. Review collected by and hosted on G2.com.

What do you dislike about Planning Center Services?

The app portion still needs work, it is very basic and they should work on this as this can be a winner feature. Review collected by and hosted on G2.com.

Brenna M.
BM
Brenna M.
Underwriting Intern
Financial Services
Small-Business (50 or fewer emp.)
"Great for Volunteer Scheduling, but Sign-In Needs Improvement"
4/5
What do you like best about Planning Center Services?

The product as a whole allows planning and scheduling for volunteers, and easy access for the volunteers to utilize the features. Review collected by and hosted on G2.com.

What do you dislike about Planning Center Services?

The sign-in process can be cumbersome at times. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Great tools for every church"
5/5
What do you like best about Planning Center Services?

We've been using Planning Center People for many years almost daily. It is easy to use and serves our small church so well. It is very quick to implement and keep up to date. It also connects well with other services we use for text, email and pastoral care. We've never had an issue, but customer support is responsive. Review collected by and hosted on G2.com.

What do you dislike about Planning Center Services?

For the modules we use there is not really a downside. It's free and that's great! If you added all the products would be a little overwhelming for a small congregation. Review collected by and hosted on G2.com.