pCloud Reviews (166)

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pCloud Reviews (166)

View 2 Video Reviews
4.3
166 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and generous free storage, making it a convenient choice for both personal and business needs. The intuitive interface and fast upload speeds enhance the overall experience, allowing seamless access across devices. However, some users note that collaboration features could be improved, as real-time editing options are limited.

Pros & Cons

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_최도윤 6.
_6
_최도윤 6.
student
Small-Business (50 or fewer emp.)
"pcloud is nice."
4/5
What do you like best about pCloud?

I loved that this gave me free 5GB(or 10GB)! It was nice. The premium system is well priced. I use this software to see all those videos and CDs to do homework. Review collected by and hosted on G2.com.

What do you dislike about pCloud?

Well, it was great, but the price was too high. If you are not living in Europe or North America, the uploading speed would be slow. I hope it makes more servers. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"buyer beware: terrible upload speeds and terrible customer service"
0/5
What do you like best about pCloud?

(edit: refund was eventually issued after much ado) I wasn't able to get files upload at speeds faster than 100MB per HOUR so there is nothing I liked about this app. Review collected by and hosted on G2.com.

What do you dislike about pCloud?

It was terrible and the company refused to refund even though I requested it only 28 days after purchase. I have never had any problems uploading to other apps so I asked for a refund, 3 weeks after my purchase, and it was refused. Now my account is deleted and they have my money. Customer service was rude and dismissive and did not care at all. Review collected by and hosted on G2.com.

LS
Luke S.
Software Tools Administrator
Small-Business (50 or fewer emp.)
"Almost Cloud"
3.5/5
What do you like best about pCloud?

pCloud is the most cost-effective tool in its class. Period. This includes their individual and family plans as well as their business offerings. Their security is top notch, so your data will be safe. Something unique about their desktop software is that it connects to your cloud drive as if it were a USB flash drive or similar. Most companies like Google and Microsoft are moving this direction for the usability, but pCloud was a pioneer in this type of development. Review collected by and hosted on G2.com.

What do you dislike about pCloud?

The only reason we moved away from pCloud was the lack of integration. We needed something that could back up to the cloud from our NAS drives and other Linux servers, but the options from pCloud weren't as customizable as we needed for our business. If they improve this, we would likely come back to this tool. Review collected by and hosted on G2.com.

Tessa B.
TB
Tessa B.
Public Relations and Marketing Specialist
Small-Business (50 or fewer emp.)
"pCloud keeping our business documents in line and our team on the same page."
5/5
What do you like best about pCloud?

The fact that it updates as soon as you drop something in to the pCloud and instantly everyone with access can see what you're seeing. It's a great way to stay organized on any computer from anywhere. It's easy to organize as your team has full control of how you want to set up your pCloud system; for example, we use folders dependent on clients, company specific documents, required assets, and images. Videos are easily uploaded. And you can easily share a link to the pCloud with others who may not have access but you want them to see a certain folder of assets or videos. Review collected by and hosted on G2.com.

What do you dislike about pCloud?

It logs me out every single day, so I have to relogin and go through all the steps every morning which is a bit irritating and inefficient. Sometimes it also doesn't work well on my MAC but works well on a PC. Review collected by and hosted on G2.com.

Kimberly B.
KB
Kimberly B.
Graduate Assistant
Small-Business (50 or fewer emp.)
"So much storage!!!"
5/5
What do you like best about pCloud?

I like that PCloud gives plenty of storage. I needed more storage for my photos and videos that students submitted after events, and I knew that a cloud solution would work best. When I found PCloud, I liked that there was a tiered system for storage levels because it is like a competition to get higher and higher tiers. First, I used different email accounts to get higher level tiers so that I could have more storage space. Then, I used the link feature to share the link with all of my students. They uploaded photos and videos from a leadership retreat we took, and I still use those photos for marketing and social media for showing off student involvement. Review collected by and hosted on G2.com.

What do you dislike about pCloud?

I'm not too fond of PCloud's folders system, as the folders are challenging to navigate when the files could just be displayed on the main screen. Sometimes my students will even upload the photos in subfolders, which takes even more clicks to open. I like a fast, smooth interface, and I believe PCloud could do better at making their interface smooth. Review collected by and hosted on G2.com.

Jean-Marie P.
JP
Jean-Marie P.
VP Business Development
Small-Business (50 or fewer emp.)
"A secured european solution"
4.5/5
What do you like best about pCloud?

Location of data in Europe (USA possible). CloudACT non applicable! Easy to use, integrated with Windows. Web solution. Easy versioning of files. Price is reasonable. Review collected by and hosted on G2.com.

What do you dislike about pCloud?

The migration to European data centers appeared 1 year ago and was not well managed. Now it's done. Review collected by and hosted on G2.com.

Adrian V.
AV
Adrian V.
Agile, Lean, and Scrum Coach
Small-Business (50 or fewer emp.)
"Missing two very important/base features"
0/5
What do you like best about pCloud?

The upload and download speed is excellent, maybe because the server and I are in the same region (EU). Review collected by and hosted on G2.com.

What do you dislike about pCloud?

The two base features that are missing are:

1. a Download / Upload queue screen

2. a Log file

Any decent software (MEGA, etc.) provides feedback and control over the uploading/downloading of files.

At no point in time, you know what the software is doing.

If you have a problem, there is nothing useful you can send to Support, because there is no log or queue. This lack of debugging information made Support for me utterly useless.

I highly do not recommend this software.

Later Edit: Because I felt that the pCloud software is highly unreliable and because I felt the Support was quite aggressive, I feared that my files would be at the mercy of their emotional states, so I decided to delete my account. I did not get a refund; I forfeited the 245 euros invested in the 2TG lifetime plan.

I hope you will not make the same mistake I made!

You can read the whole story here: https://pcloud-mega-dropbox-review.adrianvintu.net/ Review collected by and hosted on G2.com.

Response from pCloud Team of pCloud

We have a debug version of our client which can be provided to you, so we can get a log file and investigate. Giving you the upload/download screen won't help if you have hundreds of files which are syncing at the same time.

Regarding the external hard drive issues, I can see our support team have answered you already but instead of reading what they explained, you are busy publishing the same comments all around the net...

It's an ironic you find us unreliable, but you continue to use your lifetime account so to end this pain, would you like to issue you a full refund, no matter the fact you've been using your account 5 months already, at almost full capacity.

Drew H.
DH
Drew H.
Founder, Marketing Coach and Strategist
Marketing and Advertising
Small-Business (50 or fewer emp.)
"pCloud Review"
4.5/5
Rev. Fr. Shane S.
RS
Rev. Fr. Shane S.
Chaplain
Small-Business (50 or fewer emp.)
"One of the Best!"
4.5/5
What do you like best about pCloud?

It's really easy to use as an app or on my pc. I have the free Basic plan and I would recommend it to anyone! The auto-upload items are fast. Review collected by and hosted on G2.com.

What do you dislike about pCloud?

Occasionally. degradation of photos after automatically uploading. Review collected by and hosted on G2.com.

Vince C.
VC
Vince C.
Owner
Small-Business (50 or fewer emp.)
"pCloud is a better alternative to DropBox"
5/5
What do you like best about pCloud?

Pcloud is very simple to use. It has an excellent UX that is clear and simple. The system generates links for sharing but it also generates short links. You can also set passwords and blocks on links. Review collected by and hosted on G2.com.

What do you dislike about pCloud?

Sharing upload links can be a bit confusing to the receiver. They get the link and think they have to create an account when they don't. Review collected by and hosted on G2.com.