Patch My PC Reviews (736)

Reviews

Patch My PC Reviews (736)

4.8
736 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and time-saving automation in managing software updates and deployments. The intuitive interface and seamless integration with Intune and SCCM allow IT teams to efficiently handle third-party applications, significantly reducing manual effort. However, some users express a desire for a broader application catalog to enhance functionality.

Pros & Cons

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VP
Veera P.
IT Administrator
Enterprise (> 1000 emp.)
"Great Product for EUC"
5/5
What do you like best about Patch My PC?

One of the Execllent and highly recommended for the Co Management, Intune Standalone. SaaS Based PMPC took the Service to the next Level - Top Notch. We nearly manage 15000+ Clients with no Stress. No other Product can beat this as of now. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

All Good. There is no Special to mention. PMPC set the benchmark for the best experience and support Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you so much for your fantastic review! We’re thrilled to hear that Patch My PC is playing such a key role in your organization and helping with security while being budget-friendly and easy to adopt. It’s also great to know that you’re expanding its use to your customers with positive results. Thanks again for your support and for being a proud user of Patch My PC!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Excellent product that makes IT easier"
5/5
What do you like best about Patch My PC?

Patch My PC is still an amazing product. I love that they're constantly adding new features like Advanced Insights and more Intune support. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

A year later, I will love Patch My PC. I can't think of a single change I was suggest for them. Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you so much for the positive feedback! We also hope to work with you and your organization for a long time. We appreciate your support for our product and our team!

Alex P.
AP
Alex P.
Intune and Automations Specialist
Mid-Market (51-1000 emp.)
"Easy App Deployment and Seamless Updates to the Latest Version"
4.5/5
What do you like best about Patch My PC?

Facility to deploy apps and update to the latest version Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Maybe it’s because I don’t have access to all the apps in the catalog, but this is impossible. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for the review, Alex! We’re glad to hear Patch My PC is helping with easy deployments, reliable detections, and saving you time. Appreciate your note about catalog access as well. If there are specific apps you’d like to see available, we’d love for you to submit or vote for them on our Ideas page. That’s the best place for us to track demand and prioritize additions to the catalog.

Thanks again for sharing your experience and for being a Patch My PC customer!

See how Patch My PC improved
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"A smooth ride for us with PmPC!"
5/5
What do you like best about Patch My PC?

set and forget - light touch config for us. great catalogue availability. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Restore the option to extract content to a local path instead of requiring a UNC path was useful!! Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

We're so happy to hear it's been smooth sailing so far! We do have several people working in the UK time zone, so if you ever have delays in getting support from our team please don't hesitate to reach out and let us know so that we can resolve it. Our team is also growing, so we should have additional support in your time zone coming soon! Thank you so much for the positive feedback!

Verified User in Consulting
AC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Pain-Free App Packaging That Keeps Everything Secure and Up to Date"
5/5
What do you like best about Patch My PC?

Removes the pain of packaging applications, and ensures applications are always up to date to meet cyber security governance. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Not a fault of the product as such, but packaging in-house apps is minimally improved. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for the review! We’re glad to hear Patch My PC is helping remove the pain of app packaging while keeping your environment secure and compliant. Saving teams hours each month on packaging and updates is exactly what we aim for.

We also appreciate your feedback around in-house application packaging. If you have ideas on how we could make that experience better, we’d love for you to share them on our Ideas page: https://ideas.patchmypc.com.

Thanks again for being a Patch My PC customer!

Jonathan G.
JG
Jonathan G.
ICT Service Desk Anaylst
Mid-Market (51-1000 emp.)
"Patch My PC Saves Time Managing Multiple Software Applications"
5/5
What do you like best about Patch My PC?

It's easy to use and follows a similar approach to Intune, making it simple to integrate and intuitive to use from the start. The portal is easy to navigate, and their customer support is fast and approachable. Implementation was straightforward with the onboarding session. If we need to update or add a new app across the business, we just jump into the portal. It’s largely a “set and forget” solution—no need for frequent interaction. It also significantly reduced vulnerabilities in a very short time. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Reporting. There’s a lack of built-in reporting functionality. While this can be addressed through Intune compliance configurations, it would be ideal to have a clear view directly within Patch My PC—such as which applications are up to date and which still require vendor updates. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for the detailed review, Jonathan! It's great to hear that Patch My PC has made software management more intuitive and helped you stay on top of security so efficiently. That “set and forget” experience is exactly what we aim for, and we’re glad onboarding and integration were smooth from the start.

On the reporting side, we're actively working to bring Advanced Insights to Intune, which will surface more granular reporting. You can track and vote on progress here to get notified when updates are released: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450.

Thanks again for the thoughtful feedback and for being a valued Patch My PC customer. We're here if you ever want to dive deeper or optimize your setup further!

PP
Peter P.
Senior Systems Engineer - SCCM
Enterprise (> 1000 emp.)
"Game Changer"
5/5
What do you like best about Patch My PC?

Fire and forget. This 3rd party patching solution is so much easier to use compared to others in the market. Great supportand easy to set up Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Nothing to really dislike, best 3rd party patching solution we've ever used Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you so much for the positive feedback, Peter!

VM
Vanja M.
System Architect
Mid-Market (51-1000 emp.)
"MSP Partner Review"
5/5
What do you like best about Patch My PC?

I really enjoyed the interaction with patchmypc personnel and support.

I love the way it simplifies the life of IT administrators and how it manages software updates.

We mainly support end costomers through Microsoft solutions, so SCCM/Intune and WSUS are our everyday softwares.

Looking foreward in finding many new end customers to propose the solution of PatchMyPC MSP with Intune

I really enjoyed the support received from Vincent Verstraeten Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Initially the high limit of minimum PCs was kinda too high for italian market, but now that the licensing model was updated everything is super! Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks so much for the thoughtful review, Vanja. We’re thrilled to hear Patch My PC is making software updates easier for you and your MSP customers.

Shoutout to Vincent too. Always awesome to hear when our team makes an impact.

Glad the updated licensing model has made things a better fit for your market. If you ever have feedback on how we can better support MSPs or improve multi-tenant management in the SaaS solution, we’d love to hear it. You can submit ideas or vote for features at

https://ideas.patchmypc.com

Appreciate your partnership and looking forward to helping you onboard even more customers with Intune and our MSP tooling.

Justin Chalfant, Founder and CEO

See how Patch My PC improved
JT
John T.
Technology Specialist III
Primary/Secondary Education
Enterprise (> 1000 emp.)
"Patch My PC Changed My Life! 8-)"
5/5
What do you like best about Patch My PC?

I'm currently a technology specialist for a Minnesota school district. My days are spent wrangling around 2,000 Windows devices with SCCM and patching—basically, herding digital cats, holding them down, and applying software patches.

About 60% of my time felt like a Groundhog Day loop of downloading, configuring, and building software update packages for SCCM. We were churning out browser packages like a factory gone wild, sometimes 5-6 times a month! I swear I started dreaming (nightmares) of browser update e-mails.

Then, a peer from another district, clearly sensing my impending digital burnout, swooped in like Obi-Wan Kenobi. He whispered, 'Come here, Young Jedi... You should be using the Force...'

And that 'Force'? Patch My PC. Turns out, I didn't need a lightsaber, just a better patching solution.

From my desperate plea for more information using their website contact form, Patch My PC responded with the speed of a caffeine-fueled squirrel.

I had an engineer on the line for a demo faster than you can say 'software update.' Honestly, I was stunned. Not only did it all click into place like a perfect puzzle, but getting it up and running? Easier than finding free coffee in the breakroom. Color me impressed...and slightly ashamed I hadn't found them sooner.

Alright, let's talk brass tacks. The Patch My PC pricing? Shockingly reasonable! We went with the Premium, with the bells and whistles of Advanced Insights. Plus, they didn't treat us educational folks like “odd ducks”. Major win.

So, we got the green light from the bean counters, and boom—online meeting with the Patch My PC wizards. Two hours later, we were up and running. Seriously, two hours! I was expecting a two week-long IT odyssey, but nope. We were patching that afternoon.

My favorite bit? This little 'database barrel' icon in the Updates tab. Click it, and it's like Patch My PC goes fishing in our SCCM database, pulls out all our apps, and presents them on a silver platter. Sort by 'Count', pick what you want updated, and bam! Done. It’s almost too easy; I felt slightly cheated out of a good IT struggle.

But wait, there's more! Go to the Configuration Manager tab, browse by vendor, and... they build the packages for you! No more all-day wrestling with manual packaging, trying to figure out command line switches and how to wrap executables. I'm pretty sure I heard angels sing the first time I used that feature. I've reclaimed so many hours, I might actually have time to remember what sunlight feels like.

Seriously though, all humor aside… Patch My PC has significantly improved my work-life balance. Patching? Used to be a dreaded nightmare. Now? I mostly just watch it work its magic. We axed almost 9,000 digital baddies in a blink, just a few short months after implementation. – try doing that manually. Support is swift and responsive. Just want Patch My PC to do an Environment Review to check your implementation or check your settings? Book a session, and you will have an engineer at a time of your choosing.

Seriously, Patch My PC is sooooo good, I practically need a megaphone to tell everyone. My technology peers from other districts probably think I've joined a patching cult. I guess I have... and I am good with that... We are thrilled, bordering on ecstatic. We just renewed for another three years!

Thank you again for all this tool does for us! Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

We have not really found anything that we dislike about Patch My PC. We use it daily, and the only impact we saw was the larger than normal CPU load on the SCCM server as it was going crazy patching all of our devices. There was just a little bit of tweaking to get the Automatic Deployment Rules set just right, and to set it up so that it was not storing old packages. All of that was documented very well, and the engineer was very careful to explain those particular settings. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Hi John, this review made our whole team smile. Thank you for taking the time to share such a detailed and hilarious breakdown of your experience.

We’re pumped that Patch My PC has made such a big difference for your day-to-day work, especially when it comes to reclaiming your time from the never-ending patching loop. We’re all about reducing digital burnout, and it’s awesome to hear our onboarding, speed, support, and feature set delivered the kind of “lightsaber” moment you needed.

If there’s ever anything more we can help with, from environment reviews to deep dives into new features, don’t hesitate to reach out. We’re here for it.

Thank you once again for being a valued Patch My PC customer.

Justin Chalfant, Founder and CEO

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"I wish we'd come here sooner..."
5/5
What do you like best about Patch My PC?

Simplicity. It's so straight forward for something so feature rich. I wish we'd chosen PatchMyPC years ago, it's already made my life far easier. It's consistent, it packages apps, you can customise them etc. Brilliant. It's incredibly easy to install and set up yourself and the support team are moments away for a review call. Looking to integrate with Intune next and spilt our Co-managed workloads. PatchMyPC, where have you been all my life! Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I think the only thing I'd change would be the sync schedule granularity. Whilst daily, weekly, monthly etc. is fine, it would be nice to be able to set it to sync every 3 days for example. Review collected by and hosted on G2.com.