---
title: Palo Alto Networks Next-Generation Firewalls Reviews
meta_title: 'Palo Alto Networks Next-Generation Firewalls Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 170 reviews by the users' company size, role or industry
  to find out how Palo Alto Networks Next-Generation Firewalls works for a business
  like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 170
  scale: '5'
date_modified: '2026-07-31'
parent_category:
  name: Network Security
  url: https://www.g2.com/categories/network-security
---

# Palo Alto Networks Next-Generation Firewalls Reviews
**Vendor:** Palo Alto Networks  
**Category:** [Firewall Software](https://www.g2.com/categories/firewall-software)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 170
## About Palo Alto Networks Next-Generation Firewalls
Our next-generation firewall classifies all traffic, including encrypted traffic, based on application, application function, user and content. You can create comprehensive, precise security policies, resulting in safe enablement of applications. This lets only authorized users run sanctioned applications, greatly reducing the surgace area of cyber attacks across the organization.



## Palo Alto Networks Next-Generation Firewalls Pros & Cons
**What users like:**

- Users appreciate the **efficiency of Palo Alto&#39;s firewalls** in providing reliable protection against advanced threats. (14 reviews)
- Users praise the **ease of use** of Palo Alto Networks firewalls, finding navigation and integration straightforward and efficient. (13 reviews)
- Users value the **advanced threat protection** of Palo Alto Networks, enhancing security and visibility across their networks. (13 reviews)
- Users appreciate the **robust features** of Palo Alto Networks Firewalls, praising reliability and seamless integration with applications. (11 reviews)
- Users value the **advanced threat prevention and granular control** offered by Palo Alto Networks, enhancing security posture significantly. (9 reviews)
- Threat Detection (9 reviews)
- Network Connectivity (8 reviews)
- Users appreciate the **strong protection** offered by Palo Alto Networks Firewalls against diverse cyber threats with ease of use. (8 reviews)
- Users highlight the **reliability** of Palo Alto Networks Firewalls, particularly for large enterprises with diverse security needs. (8 reviews)
- Users value the **strong security features** of Palo Alto Networks Next-Generation Firewall, ensuring effective threat protection and ease of use. (7 reviews)

**What users dislike:**

- Users find the **high cost** of Palo Alto Networks Next-Generation Firewalls challenging, particularly for small businesses or startups. (23 reviews)
- Users find the **difficult learning curve** challenging, especially for those new to Palo Alto&#39;s complex configurations. (12 reviews)
- Users report **slow performance** due to high security settings and configuration issues that hinder efficiency, particularly on low-end systems. (10 reviews)
- Users find the **complex configuration** of Palo Alto firewalls challenging, particularly for those unfamiliar with the system. (8 reviews)
- Users find the **poor interface design** challenging and overwhelming, hindering efficient navigation and access to settings. (7 reviews)
- Complexity (6 reviews)
- Users find the **customer support slow and inefficient** , which can hinder their overall experience with the product. (4 reviews)
- Connection Issues (3 reviews)
- Difficult Installation (3 reviews)
- Expertise Required (3 reviews)

## Palo Alto Networks Next-Generation Firewalls Reviews
  ### 1. High-Performance Firewall with an Easy-to-Navigate UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

The firewall has a great UI that’s easy to navigate. It delivers high-performance throughput for VPN, concurrent sessions, threat prevention, and more. While it includes onboard storage for caching logs, it still integrates well with legacy log collection systems such as Kiwi Syslog. they are also on the leaders magic quadrant

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Their pricing is steep and is separated into different parts, such as a DNS subscription, Threat Intelligence, and more which can make it a bit complicated to understand and manage. Support is provided via a reseller and not directly with Palo Alto in my region. There are no AI capabilities present on our firewalls, or maybe we dont have a license for it.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

We were not able to protect our environment from the edge layer, and we also didn’t have central visibility into all the traffic flowing across the network. In addition, we lacked threat intelligence to help us combat new, sophisticated threats.

  ### 2. Unmatched Threat Detection, High Costs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

I like the ability to see exactly who is on the network and what specific applications they are using, and the fact that I can write rules based on that rather than dealing with messy IP addresses, which is unmatched. The built-in cloud threat intelligence and machine learning consistently catch zero-day exploits and malware faster and more accurately than any other firewall we've used. It stops brand new threats in seconds without requiring us to wait for manual updates. The accuracy of these features ensures our team doesn't waste time chasing false alarms, allowing us to focus only on real threats.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

The upfront hardware cost is already high, but the ongoing licensing is where it really hurts. Every essential security feature like URL filtering, advanced threat prevention, and WildFire requires its own separate, expensive subscription. It takes up a massive chunk of our budget. Every time you make a change to the configuration, you have to run a commit to apply it. This process can take a surprisingly long time to complete, which is a big daily annoyance when you are trying to make quick tweaks or troubleshoot an issue in real time. It was a steep learning curve and definitely not a plug and play experience. Because Palo Alto firewalls are so feature rich and fundamentally different from legacy port based firewalls, the initial architecture setup took a lot of careful planning.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

I use Palo Alto Networks Next-Generation Firewalls to control traffic based on applications and user identities, inspect encrypted traffic for threats, and provide secure remote access. It simplifies rule management, blocks unknown malware, and prevents unauthorized apps effectively.

  ### 3. Solid, Secure Palo NGFW with Robust Features and Easy Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel R. | Associate Director of Computing Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Palo NGFW is a solid, secure firewall. It’s easy to manage and offers a wide range of features that make it very robust. In particular, I like the ability to add dynamic object lists, since that lets us integrate it with some of our other systems and better safeguard our network at the edge. The monitoring capabilities also provide good insight and troubleshooting into the traffic that flows through the firewall.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

The depth of the available features can feel a bit overwhelming and complicated at times, but overall there isn’t much to dislike.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo Alto NGFW has helped us secure our network at the edge, and it also provides added monitoring and troubleshooting capabilities that make it easier to pinpoint network issues and address security concerns.

  ### 4. Robust, Intelligent, and Reliable Firewall Solution for Modern Enterprises

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yogesh J. | AVP, Enterprise (> 1000 emp.)

**Reviewed Date:** August 03, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Deep packet inspection with App-ID and Content-ID for intelligent traffic filtering.

Granular control and visibility over applications, users, and content.

Seamless integration with threat intelligence and cloud services (like WildFire, Cortex XSOAR).

Highly effective against zero-day threats with automated signature updates.

Scalable across on-premise, hybrid, and cloud environments.

Centralized management via Panorama makes multi-device administration efficient.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Licensing and subscription costs can be high, especially for smaller teams.

Initial setup and configuration can be complex without trained staff.

Some advanced features (like SD-WAN, cloud-delivered security services) require add-ons and separate licensing.

Occasional UI lags in the web interface during heavy traffic loads.

Support response time can vary depending on subscription tier.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo Alto NGFWs are addressing our need for unified threat management, deep application visibility, and consistent policy enforcement across hybrid environments. Their advanced threat prevention, SSL decryption, and automated response mechanisms have significantly reduced our risk exposure, improved compliance posture, and simplified our security operations through centralized control.

  ### 5. Palo Alto Networks NGFW: Advanced, Automated Security Rule Creation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2026

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

The best about Palo Alto Networks Next Generation Firewalls is its advancements of security rule creation capabilities automation

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

The dislike about NGFW is its complex UI functinalities.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

The Palo Alto NGFW is very fast in setting up security rules and ordering it in proper order so that no conflicting between rules occurs. The main purpose that I am using Palo Alto NGFW security rule creation

  ### 6. Palo Alto Delivers Reliability and Easy Resource Unification

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2026

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

I work in network protection, supporting several firewall vendors, and Palo Alto provides by far the more reliability and easy way to handle and unify resources

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Cloud documentation could be more consistent and easier to navigate, especially for advanced troubleshooting scenarios.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

It improves our security and makes day-to-day firewall management more efficient.

  ### 7. Comprehensive Security with User-Focused Control

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2026

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

I find the Usermapping and UserID features on Palo Alto Networks Next-Generation Firewalls very helpful for monitoring and knowing what users are actually doing. The Application Control feature is also valuable as it allows me to control each user specifically in an access policy to a specific destination and manage the applications they're trying to open. The firewalls have great capabilities for inspections and controlling, which solves complex inspection issues.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

I couldn't create manual user groups with integrated users from LDAP.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo Alto Networks Next-Generation Firewalls solve complex inspection issues and provide great UserID and Usermapping features for monitoring user activities.

  ### 8. Deep Visibility and Precise Control with Palo Alto Networks NGFWs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Seid H. | Senior Network Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

What stands out most about Palo Alto Networks' Next-Generation Firewalls is their deep visibility and precise control.

In short:

App-ID identifies real applications (not just ports)

User-ID enables identity-based policies

Strong threat prevention with advanced detection

All-in-one platform simplifies security operations

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Dislikes about Palo Alto Networks NGFWs:

Expensive (hardware + licenses)

Complex licensing

Steep learning curve

Can impact performance with full inspection

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo Alto Networks NGFWs solve:

Threats & malware – blocks ransomware/zero-day attacks

App & user visibility – controls apps/users precisely

Complex policies – consolidates multiple security functions

Hybrid/cloud security – consistent protection everywhere

Benefit: stronger, simpler, and more consistent security.

  ### 9. Strong firewall with good visibility but setup can be complex

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cristian C. | Administrador, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

The most valuable feature is the level of visibility into network traffic. It makes it much easier to identify threats and manage applications compared to traditional firewalls. The policy management is flexible, and the reporting tools give our team useful insights into potential risks. Integration with cloud environments is also a big advantage, since it allows us to apply consistent security policies across on-premises and cloud workloads.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

The initial deployment process was more challenging than expected, and the learning curve for new administrators is steep. While the product is powerful, configuring policies correctly can take time and sometimes requires additional training. Support is generally good but can be slow during peak hours. Pricing is also on the higher side, which may be a concern for smaller organizations.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo Alto Networks NGFW helps us centralize network security and reduce gaps between different tools. Before using it, managing firewalls and intrusion detection separately created extra work and slowed down compliance checks. Now, we can enforce consistent security policies across on-premises and cloud environments, respond faster to threats, and get better visibility into network traffic. It has reduced manual tasks and improved overall confidence in our security posture. At the same time, configuring complex policies can take time, and pricing can be challenging for growing organizations, so there’s room for improvement.

  ### 10. Stable, Fast, and Secure Firewall with Powerful Monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Öner C. | System, Network And Cybersecurity Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Palo Alto firewall is a stable, fast, and secure security firewall. At the same time, its monitoring capabilities are quite strong, and it offers high integration support.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Although there are valid reasons for it, the commit times can sometimes be long in situations that require quick action, which may cause the operation to slow down slightly.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Its fast and dynamic structure, stable operation, wide variety of applications, and continuously updated App & Threat signatures inspire confidence. Additionally, thanks to its diverse log forwarding options, it can be integrated with automation systems.

  ### 11. Consultor engineer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vladimir Andrei R. | Delivery Consulting Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

I like the administration console Web and the practice logs

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

I dislike the commit it's more slow depend of the model the device

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

The visual of the traffic and the trobleshooting of the problems

  ### 12. Detailed Traffic Visibility and Flexible Rule Management with Palo Alto Firewalls

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dragos L. | L1 SOC ANALYST, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

I think most firewalls see the traffic but palo alto's firewalls have detailed view of who made that traffic where and when. you can create rules and manage that very well, for example you can enable a website but block some unwanted features of that site

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

i think the most annoying thing is the dcoomit what from the config menu, it can take from 30 seconds to 5 minutes

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

as i said before traditional firewalls see general traffic but palo altos cand se more details and leave you so you can configure just the way you intend for your business

  ### 13. Easy perimeter rule management, with complete metrics and reports

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

The easy management of perimeter security rules, the different metrics and reports that the platform provides you

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

That the learning curve is quite large compared to other products

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

The management of security bridging between the external internet and the company.

  ### 14. Palo Alto Firewall Strengths and Considerations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ghaith A. | Information Security Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

User-Friendly Interface
SSL Decryption
Threat Prevention and URL Filtering
Deep Packet Inspection

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

cost
a lot of false positive
Performance Overhead

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Lack of Visibility
zero-day exploits are difficult to detect and block

  ### 15. Great product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Khandakar A. | System Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

best part is automation and zero trust enforcement.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

although its a great product but its veru costly.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

the appid that helped me control over traffic—regardless of port, protocol, or encryption.

  ### 16. Reliable, Secure, and Intelligent Firewall Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Uday  R. | Network Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** August 18, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

The best part about Palo Alto Networks Next-Generation Firewalls is their ability to provide deep visibility and control over network traffic without compromising performance. The user interface is intuitive, and the integration with threat intelligence ensures that the firewall can detect and prevent both known and emerging threats in real time.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

The initial setup and configuration can be complex, especially for administrators who are new to the platform. The learning curve is somewhat steep, and fine-tuning security policies requires time and expertise. Licensing can also feel a bit confusing, as different features often require separate subscriptions.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo Alto Networks Next-Generation Firewalls are helping us prevent advanced threats, control applications, and secure remote access for users across different locations. They provide deep visibility into traffic, which makes it easier to detect and stop malicious activity before it impacts operations. The granular policies reduce risks, improve compliance, and save time for the IT team by simplifying management through centralized monitoring. Overall, it has strengthened our security posture while keeping network performance stable.

  ### 17. Palo Alto Networks Next-Generation Firewalls

**Rating:** 2.0/5.0 stars

**Reviewed by:** Devansh S. | SWE, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Palo Alto Networks Next-Generation Firewalls are excellent for their advanced threat prevention, providing superior visibility and control over applications, users, and content. Their unique App-ID, User-ID, and Content-ID technologies enable highly granular and effective security policies. This comprehensive approach, combined with features like WildFire for zero-day threat analysis, significantly enhances an organization's overall security posture.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

While Palo Alto Networks' Next-Generation Firewalls offer strong security, their primary drawbacks are often cited as high cost and complexity. The extensive features and advanced capabilities come with a steep learning curve and expensive licensing, which can be prohibitive for smaller organizations. Additionally, some users have reported issues with performance degradation when enabling all advanced security features and have noted that customer support can be inconsistent.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo Alto Networks Next-Generation Firewalls are designed to address the challenges of modern, application-driven networks and sophisticated cyber threats. They solve the problem of limited visibility and control that traditional firewalls have by identifying and controlling traffic based on the application, user, and content, not just IP addresses and ports. This allows for the creation of precise security policies, which directly benefits me by reducing the attack surface, simplifying network management, and providing robust protection against a wide range of threats, including zero-day attacks and malware hidden in encrypted traffic.




Sources

  ### 18. Powerfull firewall, with many features and powerfull tools to strengthen a network.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

I enjoy using the zone based firewall system. It allows you to group interfaces into zones rather than having a single interface per zone, which helps in large networks. It also has powerfull tools to monitor and improve an existing network, such as using the ACC and policy optimiser. 
The routing engine is quite good, allows you to create complex routing paths which is usually reserved for larger routing devices.
Deploying on a VM compared to physical appliances is also great.
TAC is quite quick to reespond to any issues.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Not being able to select mgmt interface in a different order when deploying as a VM.
Having a limitation of 1 subnet per interface as a DHCP scope.
ACC feels outdated, it should be updated to a more easier to understand interface.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Being able to create policies that use application type rather than port. Which is a game changer to traiditonal firewalls using port based policies.
Although not used a lot, using user based policies further strengthens policy access, incorporating zero trust architecture is easier.
Dynamic threat updates helps secure devices and services without manual intervention.

  ### 19. PCNSE-certified with experience deploying, configuring, and managing Palo Alto NGFWs.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Parth K. | Security Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Palo Alto NGFWs provide exceptional visibility and control over network traffic, seamless integration with security tools, advanced threat prevention, and user-friendly management via Panorama. The App-ID and Content-ID features are incredibly effective at identifying and blocking threats in real time, enhancing overall security posture.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

While Palo Alto NGFWs deliver top-tier security, initial setup and policy configuration can be complex for beginners. Licensing costs and subscription renewals can also be expensive, and frequent updates may require planned downtime in high-availability environments. Additionally, some advanced features have a steep learning curve.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo Alto NGFWs help prevent advanced threats, stop malware, and control applications with precision. Their App-ID, User-ID, and Threat Prevention features improve network visibility, reduce attack surface, and ensure compliance. This has strengthened our security posture, minimized downtime, and allowed faster, more confident incident response.

  ### 20. Exceptionally Reliable Firewall with Outstanding Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Very reliable Firewall with very good support. 
Large number of Features
Less known bugs
Holds large number of logs which are useful for troubleshooting

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

It is expensive when compared to other vendor
Required additional license for SD WAN
Does not provide troubleshooting tools like ping, nslookup etc in GUI which are provided few other providers

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

It is very reliable Firewall and can operate without any issue for long time
Easy to configure Global Protect and can integrate SAML authentication or local authentication

  ### 21. Excellent firewall solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

The Palo Alto experience is different; it surprised me and my whole team.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

It could be more intuitive, with a simpler, more streamlined dashboard that’s easier to navigate.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

The lack of detection and response is a major issue.

  ### 22. A Comprehensive and Reliable NGFW Solution We Trust

**Rating:** 4.5/5.0 stars

**Reviewed by:** Akber S. | AI &amp; RLHF Quality Assurance Specialist , Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

What I appreciate most about Palo Alto Networks Next-Generation Firewalls is their robust and granular control over network traffic. The ability to identify applications, users, and content (App-ID, User-ID, Content-ID) is unparalleled, allowing us to create highly specific security policies that go far beyond simple port and protocol blocking. The threat prevention capabilities, including WildFire for zero-day threat analysis, are top-notch and have significantly improved our security posture. I also find the centralized management interface (PAN-OS itself, and Panorama for larger deployments) relatively intuitive for such a powerful device, making administration and monitoring efficient. The visibility it provides into network activity is crucial for troubleshooting and incident response.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

The primary downside, for us and many others, is the cost. Palo Alto Networks firewalls are a premium product, and the initial investment plus ongoing subscription and support costs can be substantial, especially for smaller organizations. While powerful, the sheer number of features and configuration options can also present a steep learning curve for new administrators who aren't familiar with the PAN-OS ecosystem. We've also found that some advanced feature licensing can be a bit complex to navigate, and sometimes troubleshooting very specific or niche issues can require deep dives into documentation or support tickets, which, while generally helpful, can take time.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo Alto Networks NGFWs are solving several critical security challenges for our organization. Firstly, they provide robust protection against a wide array of cyber threats, from common malware to sophisticated zero-day attacks, thanks to features like Threat Prevention subscriptions and WildFire. This significantly reduces our risk of breaches and data loss. Secondly, the App-ID feature gives us unparalleled visibility and control over the applications running on our network, allowing us to block unsanctioned or risky apps and enforce granular policies. This has helped us curb shadow IT and improve overall network performance. Thirdly, User-ID integration allows us to tie security policies to actual users and groups rather than just IP addresses, which is essential in our dynamic environment. This has simplified policy management and improved our security posture by ensuring appropriate access levels. The overall benefit is a much stronger, more intelligent security framework that adapts to evolving threats and business needs.

  ### 23. Secure and Robust, Needs Size Optimization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shoaib S.

**Reviewed Date:** December 08, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

I like the features of Palo Alto Networks Next-Generation Firewalls and how well it handles policy implementation.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

I don't like the body size of the Palo Alto Networks Next-Generation Firewalls.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

I use Palo Alto Networks Next-Generation Firewalls for network security. I like the features and policy implementation.

  ### 24. Comprehensive Protection with Palo Alto Networks Next-Generation Firewalls

**Rating:** 5.0/5.0 stars

**Reviewed by:** VedPrakash  M. | Security Analyst (R.E Engineer ), Computer & Network Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

I like that Palo Alto Networks Next-Generation Firewalls are easy to use, very reliable, and give strong protection against all kinds of cyber threats. They make it simple to see and control what’s happening on the network, which helps keep everything safe.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

They can be a bit expensive compared to other options, and sometimes setting up advanced features takes extra time and expertise. Updates can also cause brief interruptions if not planned well.ease of integration and customer support

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

It protects our network from hackers, viruses, and unwanted traffic. This keeps our data safe, reduces downtime, and gives us peace of mind knowing our systems are secure.

  ### 25. Palo Alto Networks!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dipal P. | Senior GRC Advisor, Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Palo Alto Networks Next-Generation Firewalls stand out for their deep visibility and granular control over network traffic, allowing precise policy enforcement. Their integration of threat intelligence with real-time updates through WildFire enhances zero-day protection. The unified management interface simplifies administration across distributed environments. Additionally, their strong application awareness and user identification features make them especially effective for securing modern, hybrid networks.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

One downside is the steep learning curve, especially for teams new to Palo Alto’s ecosystem. Licensing and subscriptions can also be complex and expensive, which may be a barrier for smaller organizations. Additionally, software updates occasionally introduce bugs that require careful testing before deployment.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo Alto Networks NGFWs are solving problems related to advanced threat detection, application visibility, and secure access control. By identifying and blocking malware, ransomware, and unauthorized applications in real time, they significantly reduce our exposure to cyber risks. The ability to create granular policies based on users and apps, not just IPs and ports, enhances both security and operational efficiency. This has helped us streamline compliance efforts and reduce incident response times.

  ### 26. Cybersecurity with AI Muscles | A Look at Palo Alto Networks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohamed M. | Senior NodeJs Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

it’s just super helpful ‘cause you can actually see what’s going on in your network and stop bad stuff before it gets messy. And like, everything’s in one spot, so you’re not jumping between a million tools. Makes life easier,

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Tbh the setup can be a pain, especially if you’re new to it. There's kinda a learning curve, and some stuff feels more complicated than it needs to be

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

With Palo Alto, we’ve implemented application-aware policies to control traffic more precisely, especially between sensitive services. It’s helped us enforce zero-trust principles by segmenting traffic based on user identity and device context

  ### 27. Good security and simple interface.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Akshay G. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

What I like most is how much control and visibility they give you. Being able to manage traffic based on specific applications and users makes a big difference in keeping things secure without slowing everything down. Also, the way it works with GlobalProtect is super smooth, remote access feels just as secure as being on-site.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

The interface can be a bit overwhelming at times, especially if you’re not used to it. Some settings feel buried or harder to find than they should be. Also, updates and policy changes sometimes take a bit longer to push through, which can slow things down when you’re in a hurry.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

It’s helping solve the challenge of managing secure access for remote users and keeping the network protected from modern threats. With features like threat prevention, URL filtering, and application control, it cuts down on the risk of attacks slipping through. Personally, it gives me peace of mind knowing that even when I’m working remotely through GlobalProtect, the same level of security is in place as if I was in the office.

  ### 28. Reliable and feature-rich firewall solution for enterprise security needs.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

One thing I really like is how intuitive the user interface is. The dashboard makes it easy to monitor traffic and set up policies without needing to dig through complex menus. The threat prevention and application control features are also top-notch, especially the App-ID feature that gives more granular control over traffic. The performance has been rock solid even during peak loads. Their integration with cloud-based threat intelligence helps a lot with zero-day attacks and emerging threats.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

The main downside is the learning curve in the beginning. If you’re new to Palo Alto, the terminology and rule management style are a bit different compared to other firewalls like Cisco or Fortinet. Also, licensing costs can add up quickly if you want all the advanced features like WildFire or Threat Prevention. Another small gripe is that some firmware upgrades have caused brief outages, so you need to plan maintenance windows carefully.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Multiple security challenges - access, traffic monitoring, preventing malicious activity/programs. Also the provision of details when it comes to the specific user and apps and access records makes it easier to manage

  ### 29. Helpful tool for daily tasks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sahithi M. | Data engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Handling everything with the Palo Alto is very smooth. The dashboard is clean and also very easy to do navigation , and I like how it handles traffic depending on applications, users, content. It gives strong insights into network activity, which really helps with troubleshooting. Details like threat detection and URL filtering are good,  and WildFire adds an additional layer of safety through catching threats before.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

To be honest, it’s pretty solid overall, but the updates can feel kinda slow or annoying sometimes. If you’re new to it, it takes a bit to figure things out like, setting up those detailed rules isn’t super friendly. Also, it’s little pricey, so probably not the best for small setups.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Your firewalls make things very easier when it comes to keeping our network safe. We used to spend a lot of time dealing with security issues manually, but now it catches most threats on its own. It’s nice how it shows detailed traffic info and blocks risky stuff before it even becomes a problem. It definitely saves us a lot time.

  ### 30. Rock-solid perimeter security with unmatched application visibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Palo Alto’s App-ID and Threat Prevention engines give us granular control over traffic we never had with our previous stateful firewall. We can write policies around business apps instead of IP/port combos, then verify exactly what was allowed/blocked in the detailed logs. WildFire zero-day analysis has already caught two pieces of unknown malware in the last quarter, and the cloud signatures hit our gateways within minutes. Centralized management in Panorama is another highlight one commit pushes our rules to three sites, so audit time dropped from hours to minutes.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Licensing is pricey and can be confusing (Threat Prevention, WildFire, DNS Security, etc.). The web UI occasionally lags when committing large rule-set changes, and the learning curve for first-time admins is steep expect to spend time in the docs or take the EDU-210 course. Support is generally solid, but faster response requires the higher-tier contract.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Before we moved to Palo Alto, we juggled a traditional port-based firewall, a separate IPS, and far too many manual rules. That setup left gaps: users could tunnel apps over random ports, malware sometimes slipped past signature updates, and every audit felt like a scavenger hunt through spreadsheets.

The PA NGFWs solved three big headaches at once:

1. App-based policy instead of IP/port juggling. With App-ID we now write 15 clean rules around business apps rather than dozens of port rules. Audits take minutes, not hours.

2. Built-in threat and zero-day protection. WildFire and DNS Security catch phishing callbacks and unknown executables before they land on endpoints. Since go-live we’ve seen a \~70 % drop in malware tickets and zero ransomware scares.

3. Unified visibility and management. Panorama pushes configs to HQ and branches in one commit, and the detailed logs make troubleshooting a two-minute task instead of a war-room event.

Bottom line: fewer security incidents, cleaner audits, and a lot more time for the team to focus on strategic projects instead of constant rule-tweaking.

  ### 31. A strong and reliable firewall solution.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abdul Rauf Y. | Cybersecurity Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** January 02, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

I truly value how Palo Alto Networks’ firewalls deal with advanced threat detection. They excel at recognizing and neutralizing even the most intricate threats, which provides me great peace of mind. The interface is simple and user-friendly, ensuring an easy setup process. I believe that the effectiveness of these firewalls in handling advanced threat detection is remarkable, reliably averting potential dangers. All in all, it’s a dependable solution for safeguarding our systems and managing our policies with significantly reduced stress.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Choosing something can be tough, as the setup process may seem overwhelming, particularly for newcomers. It’s also costly, with some features needing additional licenses that drive up the total cost. Nevertheless, once it’s operational, it performs effectively.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

We utilize Palo Alto firewalls to safeguard our network against external threats and to prevent unauthorized access. These systems enable us to detect and block malicious traffic prior to any potential damage. With centralized management and seamless integration with our existing tools, monitoring and response processes have been optimized. As a result, we have significantly minimized downtime and enhanced the security of our systems.

  ### 32. Strong Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriel C. | Systems Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Strong Security: It's backed by Palo Alto's threat intelligence (WildFire, URL filtering, advanced threat protection).
Deep Integration with AWS: Ideal for companies heavily using AWS, as it simplifies deployment and scaling.
Centralized Management: Easy to manage through Palo Alto’s Panorama or native AWS integrations.
Scalable & Cloud-native: Works well in dynamic cloud environments with autoscaling and multi-VPC support.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Cost: Premium pricing might be a factor for small businesses or startups.
Learning Curve: Might be complex for teams unfamiliar with Palo Alto systems or AWS networking.
Better alternatives for multi-cloud?: If you're not AWS-centric, other solutions like Check Point CloudGuard or Fortinet might be more appealing.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Solution: It provides consistent, enterprise-grade security policies across cloud environments.
Benefit: Security teams can enforce the same protections in AWS as in on-prem networks, reducing risk and complex

  ### 33. Review of Palo Alto Networks Services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Easy to access, UI that is simplified, since I use it on the daily, Implentation part is great as well with our Customer base (number wise) When it comes to number of features, they are all fine, and when it comes to ease of integration, I would say it is pretty good at doing being integrated with our technologies.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Intermittent drops during my shift, I would love for it to be less disconnecting, as we do use high quality internet service at work. 

When it comes to Customer Support it is really important for it to stay up and running all the time.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

It benefits me in a way to securely access websites without having any issues, now when it comes to VPN, it does a well very good job, it is very protective.

  ### 34. Review of the Palo Alto Firewall

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vinayak J. | Technical consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

1. Palo Alto has the best technical support team from an OEM perspective.
2. User-friendly dashboard.
3. Easy to configure.
4. Handles traffic well.
5. Security features.
6. Strong hardware capabilities.
7. Integration with other technology is easy.
8. A single user can implement the firewall in minutes.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

1. Most of the CVEs are present, but all are fixed.
2. Costly because it is a market-leading firewall.
3. Known issues found in the PAN versions.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

1. App ID related integration issues solved for AD users can connect with internal network with GlobalProtect. Also, users can log in to Palo Alto firewall with AD ID for administrative access.
2. Traffic issue - configure NAT and security policies properly.
3. Web server access from outside - configure DNAT and required configuration for external access.

  ### 35. It has been defenitely great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oscar F. | Network Operation Center Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

The way that it can be used also how easy is to understand everything, truly a powerful tool to use in the CiberSecurity area, helps a lot when matter most

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

I would not say that is dislike, however interface could be more user friendly, however it is still great for what it does and what it helps, keep it up

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

One again I would not say that there is a problem at all, everything works as expected how is expected, so no problems, things that could improve however it’s great

  ### 36. AI-Powered Threat Detection and Autonomous Real-Time Protection

**Rating:** 4.0/5.0 stars

**Reviewed by:** Monil D. | Full-stack Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

By employing preemptive thread detection and autonomous real-time protection, Palo Alto Networks' Next-Generation Firewalls empower organizations to promptly identify and neutralize potential security breaches. This empowers them to optimize performance by prioritizing critical processes during startup, leading to significantly faster boot times. It also enables AI-driven analysis of system behavior right from the start.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

While the AI integration offers numerous benefits, a potential drawback is the lack of transparency. It's challenging to understand why traffic is blocked or threats flagged, creating a 'black box' effect, hindering trust and making auditing difficult.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo Alto Networks Next-Generation Firewalls use Malware Analysis and Sandboxing to identify and prevent malicious software from harming our systems. This saves our business time and money by preventing data breaches and other security incidents.

  ### 37. It's really good at protecting my data.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

The thing I liked the most is the pricing and policies that is based on the user activities. So, it means your are actually protecting our data. Which is also a drawback sometimes because we don't need all the security every time but should be enabled.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

I didn't face any issues but, your high end security level. that is enabling everything even if we don't use it all the time leads to slowing system and delays tasks, especially for low end systems.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo Alto Networks Next-Generation Firewalls are solving a lot of problems related to visibility and control over our network traffic. Before using them we had a tough time identifying what applications were being used and blocking unwanted traffic. With the App-ID feature we can now see and control apps no matter what port or protocol they're using. This has helped us reduce shadow IT and apply more accurate security policies. Another big issue was dealing with threats and malware, the integration with WildFire really helps by detecting and stopping threats in real time before they spread across the network. We also benefit from the User-ID feature which ties traffic to specific users not just IP addresses making auditing and policy enforcement a lot more precise. Overall it has made our network more secure and easier to manage even if the setup was a bit tricky in the beginning.

  ### 38. Best GUI based NGFW Firewall

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sunil K. | Senior Lead - Cybersecurity, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Palo Alto firewall is not just a firewall, it is more than a firewall. The best part of the firewall which I like most user friendly UI and robust firewall upgrade process which has 99.999% success rate.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Well as such I don't have any dislike but yes some times when you work for small orgnization, you won't get chance to work on Palo Alto because it is bit costlier compare to other OEM's.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

If I compare the Palo Alto NGFW with other OEM's in terms of performance, administration, User friendlyness, it will always have edge over them. And these are some real time challenges that we need to face during the firewall operation and I am happy to say Palo Alto is solving these challenges for us.

  ### 39. Managing the Attack Surface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antonio Z. | Cyber Security Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Best thing about Palo Alto Networks Next-Generation Firewalls is Transparency and AppID.
Often times you'll find other vendors referencing max throughput which is measured in really strict conditions and/or without utilizing full security features on firewall. This is often times really missleading. When you look at PANW firewall throughput, it's measured while having all the beneficial services running.

AppID is really mind blowing part of the Firewall. From Reducing the attack surface by approving exactly what is the bare minimum of necessary apps. (Firewall it self offloads this for you, using the Policy Optimizer)  all the way to knowing the impact of using such appliactions.

Generaly, features by themselves are something that you expect from firewall to have, however the approach that was taken, Reducing the Attack surface, is really what makes the ZTNA possible. All the way from segmentation, continuously inspecting the traffic, only from specific users/groups, and only allowed applications is a unbeatable combination.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

I only dislike commit time, when you want to make a fast change and see result quickly, you must pass through commit that takes around 45 sec to complete.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

PANW Firewall is providing a complete platform for enabling ZTNA.
From creating a security zones (aka Segments), and only allowing traffic within explicitly defined zones,
Implementing user identification (either transparent or explicit) which has endless posibilities.
Using Security Profiles to inspect allowed traffic.
Using Decryption that is not intrusive by default. (Firewall bypasses decryption on certain errors, so users are not escalating to support)

  ### 40. Palo Alto Firewall Review for complex environment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sonal S. | Senior Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Many things i like the most about Palo Alto firewalls and those are:-
The user interface is intuitive, allowing network administrators to manage security policies efficiently for ease of use.
The ease of implementation because of deployment is streamlined with automated configuration tools whether on-premises or in the cloud.
The firewall provides ease of integration, because the firewall easily integrate with other security solution, such as Panorama  and syslog servers and any other third-party tools.
The frequency of use of the firewall is very high because it designed to countious operation with minimal downtime.
Palo Alto Firewall provides so many numbers of features like threat detection, Intrusion Prevention system, url filtering, Remote VPN etc.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

There are some areas where the users are not happy is the customer support.
Some users have reported challenges with the response time  from customer support at the peak time.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo alto firewall providing so many benifits like Network visibility and control, advanced threat protection, complaince and regularity requirements, Secure remote access, and reduce risk on the network downtime.

  ### 41. Great product, allows for at home use and connection to company systems

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eren Y. | Financial Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Palo Alto firewall allowed easy user-interface to select gateway location for ease of access in connecting and using VPN to work from home, keeping DoD related material and servers safekeeping.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Product sometimes automatically connects me to a wrong gateway VPN location, for example instead of Southeast, it will use North America which will increase latency and work server access delays.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

PA NG Firewalls solving the need for safekeeping multinational company resources and collaborative use with ease of access including company internal websites and sensitive business trade secrets.

  ### 42. PANW next gen firewalls review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.)

**Reviewed Date:** March 08, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

It is easy to use and integrate - already integrated in the AWS marketplace and accounts.One of the standout features is the firewall's ability to identify and control applications regardless of port, protocol, or encryption. This allows us to use it at the application level. It is easy to implement as well with standard protocols and libraries.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Trust and safety is still a concern since it is an external firewall and security system as compared to inhouse or self developed systems.Many aspects of the firewall are abstracted which do not give as much level of control sometimes.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

The PAN next gen firewalls are helping with setting up security settings and safeguards for our web applications, APIs and other resources exposed to our customers.We use it to detect and block unwanted or risky applications while allowing safe ones to function when we rely on other applications. We also inspect and analyze encrypted traffic for threats before they can enter the network. This gives us visibility into our threats, risks and top security concerns.

  ### 43. Palo alto Networks NGFW is the best firewall in performance.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

What I love about PAN NGFW, it is resilent in performance and It enhances performance by processing traffic efficiently. Also It detect and blocks zero-day threat in real-time without affecting the firewall performance.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Our customers complain about,  It's very expensive and some of our customers mention that support is inconsistent, even for premium plans. Desipite those there is nothing to complain about.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

PAN NGFW is solving our customers in giving advanced security features like AI-driven threat prevention, deep visibility into encrypted traffic and automated security updates without affecting the performance of the firewall it self and the normal traffic flow.

  ### 44. Convenient and feature-rich but expensive

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

The ease of use and quick integration make it a very useful tool, especially considering all the features it contains. It has also been very easy to onboard people to teach them how to use it, which hasn't been my experience with some competitors. Overall, it does it's job of securing our systems well.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

In my experience, it essentially just boils down to the cost. It is noticeably pricier compared to it's alternatives.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

It is a very robust firewall solution that has been easy to work with. I am on the user side of things, so not entirely sure how hard it is to maintain, however I do have experience setting it up and that was pretty easy to figure out. I haven't needed support (which is a good thing, of course) so I don't know much about that side of things.

  ### 45. Palo Alto Networks - the global cybersecurity leader!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Moshiur A. | Customer Experience Specialist, Manufacturing, Enterprise (> 1000 emp.)

**Reviewed Date:** January 24, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

The most useful of such firewall like Palo Alto is that it has the most advanced cloud security that every company needs. One of the upsides is that it can protect your devices from the future threats with the power of precision AI integrated system.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

On a personal level, I dont think there is a least useful or any downsides of using this firewall.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

At my company, we handle thousands of file uploads and downloads, making Palo Alto Networks Next Generation Firewalls incredibly effective. With its cutting-edge cloud security and robust protection against threats, I can trust that my work is safeguarded by this firewall, ensuring the highest level of safety.

  ### 46. Review of palo alto

**Rating:** 3.5/5.0 stars

**Reviewed by:** Erik Joel E. | Cyber Security Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** January 24, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Palo Alto’s next-gen firewalls simplify network protection by blocking threats automatically and giving clear visibility into traffic. They let you control apps and users while reducing the need for multiple tools, offering strong security with less hassle.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

The least helpful aspect of Palo Alto’s next-gen firewalls is their high cost, which can be a challenge for smaller businesses. The setup and configuration can be complex, especially for teams without dedicated IT expertise. Advanced features may feel overwhelming without proper training.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo Alto’s firewalls stop advanced threats, give clear network visibility, and simplify security with app and user-based controls. This helps protecting, reduces risks, and saves time.

  ### 47. Robust, user friendly and of course truly next gen

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 16, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

appreciate Palo Alto's Next-Generation Firewalls for their robust security features and comprehensive threat prevention. The ability to inspect traffic at the application level, combined with real-time threat intelligence and deep packet inspection, provides excellent protection against both known and emerging threats. The intuitive management interface and centralized control make it relatively easy to configure and monitor, even for complex environments.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

The firewall can be quite expensive, which may be prohibitive for smaller organizations. The setup process can also be complex for those not well-versed in advanced security configurations. Despite these drawbacks, Palo Alto’s NGFW is a strong choice for businesses seeking comprehensive, enterprise-grade protection.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

The ability to inspect traffic at the application level, combined with real-time threat intelligence and deep packet inspection, provides excellent protection against both known and emerging threats.

  ### 48. Palo Alto Firewalls are so far better than my expectations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** September 22, 2024

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

The firewalls capabilty of handling traffic is top notch and the way you can develop custom App IDs are my favourite part and intergration of Palo Alto Firewalls with Gloabal Protect VPN is also amazing. We have 50+ firewalls in our organisation ranging from PA-220 and to PA-5000s series and we use panorama to manage these firewalls which makes  the management easy. Also the URL firteling, WildLife threats and use of EDLs are also one of the great features of the firewalls. The options you have while implementing  the new firewalls rules is something that is helpful where you can customize your rule however you want. It is very easy to implement the firewall rules, even a fresher in the security industry can easily grasp it. 
Finally, the customer support, Palo Alto's customer support  are very responsive and so far whatever engagement I had with them were always very prompt and very promising. They were able to help from technical to sales in a very excellent way.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

The only downside of using the Palo Alto Firewalls is there resolution of bugs. When you report a bug it takes few weeks for them to resolve that and get new patches of the software version.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

We are a university and firewalls are big part of our security infrastructure. We have custom requirements which we get on daily basis and the way the firewalls handles and helps in easing out the implementation is outstanding.

  ### 49. Reliable, Secure, and Robust Firewall Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anil Baki D. | System Administrator, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Palo Alto’s NGFW offers an intuitive and user-friendly interface that simplifies policy management. The integration of threat intelligence and the ability to inspect encrypted traffic without performance degradation is excellent. I appreciate its wide array of features like URL filtering, application control, and its cloud-based threat analysis. It has significantly improved our network’s security posture

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

The licensing and cost structure can be a bit high, particularly for smaller organizations. Additionally, the learning curve for some advanced features may require dedicated training or consultation to fully leverage its capabilities. Occasional updates can introduce minor bugs, but these are usually quickly resolved.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

Palo Alto Networks NGFW is solving critical security challenges such as advanced persistent threats, encrypted traffic inspection, and lateral movement of malware within our network. Its deep visibility into applications and users helps us enforce strict security policies while reducing the risk of breaches. The automation of threat prevention and integration with cloud services also saves time and improves operational efficiency, allowing us to focus more on strategic IT initiatives

  ### 50. Number one firewall of choice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dian P. | Network Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 24, 2025

**What do you like best about Palo Alto Networks Next-Generation Firewalls?**

Very easy to work with via the GUI interface. Easy to use from a network engineer's perspective as well as the customer. Strongest firewall in inddustry for security. Less bugs than Fortinet products, which makes easier multi implementation management.

**What do you dislike about Palo Alto Networks Next-Generation Firewalls?**

Nothing when I think of the comparison of other vendors and what they offer as product quality and development.

**What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?**

I work in telecommunications company and we are using palo alto for SD-WAN customer solutions. This is the best firewall for SD-WAN architecture and the cloud capabilities.


## Palo Alto Networks Next-Generation Firewalls Discussions
  - [What is Palo Alto Networks Next-Generation Firewall used for?](https://www.g2.com/discussions/what-is-palo-alto-networks-next-generation-firewall-used-for) - 1 comment

- [View Palo Alto Networks Next-Generation Firewalls pricing details and edition comparison](https://www.g2.com/products/palo-alto-networks-next-generation-firewalls/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-03+11%3A13%3A52+-0500&secure%5Bsession_id%5D=b9df29e7-d811-42bc-a93f-94bdc08b4ecc&secure%5Btoken%5D=1d6ac1a4b681aeb81800fac36a75dd9be4c4a728d2cf5e92b38ea04d46bcae68&format=llm_user)
## Palo Alto Networks Next-Generation Firewalls Integrations
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Cisco Identity Services Engine (ISE)](https://www.g2.com/products/cisco-identity-services-engine-ise/reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
  - [Falcon Security and IT operations](https://www.g2.com/products/falcon-security-and-it-operations/reviews)
  - [FortiSIEM](https://www.g2.com/products/fortisiem/reviews)
  - [HPE Aruba Networking Management](https://www.g2.com/products/hpe-aruba-networking-management/reviews)
  - [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews)
  - [OpenText ArcSight Enterprise Security Manager (ESM)](https://www.g2.com/products/opentext-arcsight-enterprise-security-manager-esm/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [SolarWinds Kiwi Syslog Server](https://www.g2.com/products/solarwinds-kiwi-syslog-server/reviews)
  - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews)
  - [Zabbix](https://www.g2.com/products/zabbix/reviews)

## Palo Alto Networks Next-Generation Firewalls Features
**Prevention**
- Intrusion Prevention
- Firewall
- Encryption
- Security hardening
- Cloud Data Protection

**Administration**
- Policy Management
- Logging and Reporting
- Application Gateway
- Concurrent Sessions

**Agentic AI - Firewall Software**
- Autonomous Task Execution
- Adaptive Learning

**Detection**
- Intrusion Detection
- Security Monitoring
- Anti-Malware / Malware Detection

**Functionality**
- Virtual Private Network (VPN)
- Antivirus
- URL Filtering
- Availability

**Administration**
- Compliance
- Administration Console -
- API / integrations

**Monitoring**
- Load Balancing
- Continuous Analysis
- Intrusion Prevention
- Intrusion Detection

**Generative AI**
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Artificial Intelligence - Firewall**
- AI Firewall

**Agentic AI - Intrusion Detection and Prevention Systems (IDPS)**
- Autonomous Task Execution
- Proactive Assistance

## Top Palo Alto Networks Next-Generation Firewalls Alternatives
  - [Cisco Secure Firewall Threat Defense Virtual (formerly NGFWv)](https://www.g2.com/products/cisco-secure-firewall-threat-defense-virtual-formerly-ngfwv/reviews) - 4.2/5.0 (89 reviews)
  - [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) - 4.7/5.0 (815 reviews)
  - [Check Point Next Generation Firewalls (NGFWs)](https://www.g2.com/products/check-point-next-generation-firewalls-ngfws/reviews) - 4.5/5.0 (512 reviews)

