Optimizely One Reviews (55)

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Reviews

Optimizely One Reviews (55)

View 1 Video Reviews
4.2
55 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and comprehensive features of the platform, highlighting its ability to streamline content management and enhance collaboration across teams. Many appreciate the robust tools for A/B testing and personalization, which help improve user engagement. However, a common limitation noted is the high cost, which some find challenging to justify compared to similar offerings.

Pros & Cons

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Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Optimisely review"
4/5
What do you like best about Optimizely One?

I enjoyed that we could use this platform to ab Test on our e-commerce platforms allowing us to create variations and best understand our customers Review collected by and hosted on G2.com.

What do you dislike about Optimizely One?

It was limited on technical possibilities. I would of preferred easier options Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely One

Hi,

We appreciate your feedback! Here at Optimizely, we are continuously improving user experience and customer feedback is key in these developments. If you ever return to our platform, please feel free to reach out to your customer success manager with any insights, or you can message us at reviews@optimizely.com for support.

Thank you.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Very reliable"
5/5
What do you like best about Optimizely One?

The platform utilizing the reliability and stability of Azure Review collected by and hosted on G2.com.

What do you dislike about Optimizely One?

Could use some more reporting capabilities but what's there works. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely One

Hi There,

We're happy to hear that you're enjoying our product. If you ever need any support or have any questions in the future, please feel free to reach out to your customer success manager or message us at reviews@optimizely.com.

Thank you!

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"8 out of 10"
4/5
What do you like best about Optimizely One?

I appreciate that A/A testing is allowed Review collected by and hosted on G2.com.

What do you dislike about Optimizely One?

I can't see the code behind the metric logic Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely One

Hi,

We love to hear your feedback! Please reach out to your customer success manager or message us at reviews@optimizely.com with any user insights, as they help us in continuously improving our platform.

Thank you.

TK
Thorsten K.
Business Development Manager
Small-Business (50 or fewer emp.)
"Some nice functions, but not state of the art anymore"
2.5/5
What do you like best about Optimizely One?

Formerly Peerius now the episerver inhouse reco enginge is very powerful and can automate a lot of tasks regarding product placement within emails or website. Has a workflow builder that helps building campaigns. Review collected by and hosted on G2.com.

What do you dislike about Optimizely One?

The Suite feels a little scattered, since you need different logins for different tools. Also the interface is super outdated and not very intuitive. I offers pretty much all you need but can compete with modern state of the art tools. Omnichannel approach above email not really given or very limited. Review collected by and hosted on G2.com.

JN
John N.
GM
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Epi is really easy to use. The team had sites live in weeks"
5/5
What do you like best about Optimizely One?

Easy to use. Intuitive. No hidden suprises (that are common in the market) and the agency delivered on-time (not common) and delivered a personalised, test-ready sites! We previously used Sitecore and Episerver is much easier for the team to use; they love episerver as it enables them to make changes with confidence. Review collected by and hosted on G2.com.

What do you dislike about Optimizely One?

(minor only) no integration to common DMPs. We built one in 3 days but this is not custom not supported Review collected by and hosted on G2.com.