Operating Reviews (16)

Reviews

Operating Reviews (16)

4.6
16 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its intuitive user experience and seamless integration with tools like HubSpot and Harvest, which significantly enhance workflow efficiency. The platform's ability to streamline resource planning and project management is highly valued, although some users note that the reporting features could be more intuitive.

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Chandru K.
CK
Chandru K.
Senior VP
Mid-Market (51-1000 emp.)
"A straightforward and efficient platform for resource management."
4.5/5
What do you like best about Operating?

User-friendly with intuitive configuration, minimal learning curve, and effective fulfillment of key use case requirements. Review collected by and hosted on G2.com.

What do you dislike about Operating?

While the platform operates smoothly overall, adding greater flexibility in resource planning, workforce allocation, and utilization would further enhance its value. Review collected by and hosted on G2.com.

Chandni Y.
CY
Chandni Y.
Director of HR, India
Mid-Market (51-1000 emp.)
"Great Customer Support"
4.5/5
What do you like best about Operating?

Operating.in is an amazing user-friendly tool that makes it easy to manage people planning and forecasting of our projects. A very easy tool to create, edit and monitor project progress. Good KPI dashboard to monitor project progress. The user interface is very intuitive and very easy to navigate. But what we love most is how helpful our Reps have been, from the beginning. Review collected by and hosted on G2.com.

What do you dislike about Operating?

Its a new platform, need some reporting features and some more. Though team is very active and quick in implementing new features. Review collected by and hosted on G2.com.

Brad R.
BR
Brad R.
Director of Project Management Operations
Mid-Market (51-1000 emp.)
"Operating has made capacity and forecasting much more accurate for us"
5/5
What do you like best about Operating?

The integrations with HubSpot and Harvest are essential for us to keep everything moving forward. The timeline and horizon views are very useful when it comes to forecasting for projects. Review collected by and hosted on G2.com.

What do you dislike about Operating?

A lack of a communication feature in the platform means we need to discuss things in Slack which adds to the complexity and risks things being missed. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Seamless Integration and Great Support"
5/5
What do you like best about Operating?

We've been using Operating since December 2023, and it has made a significant difference in our business operations. The implementation was very smooth and the Operating team lead the entire process. The tool is easy to use, and the developers are very responsive. Operating has enhanced our forecasting and team planning by integrating smoothly with HubSpot and Harvest, automating many of our manual tasks. It has allowed our team to plan staffing ahead of time and set goals based on effective hourly rates. It has provided a reliable solution for our forecasting and planning needs - I find myself using it every day.

Before Operating, we managed multiple spreadsheets to track our sales pipeline, project details, and forecast hours, which was time-consuming and prone to errors. Operating connects with HubSpot and Harvest, automatically pulling in data to help us plan the best teams for projects based on current workloads and historical data. This integration has streamlined our operations, making it easier to forecast hours for potential projects. Review collected by and hosted on G2.com.

What do you dislike about Operating?

Lack of a comments feature means we use Slack for discussions. Data from Harvest and HubSpot requires manual refreshing, which can be overlooked. Ensuring all deals are connected to a Harvest project can be tricky if not careful. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Quickly evolving product and great supportive team"
5/5
What do you like best about Operating?

Operating has been a great fit for us to handle staffing our Professional Services team of 100 people to client projects. It's easy to use and makes planning project timelines and adjusting them on the go very effortless. The tool is also very flexibile, and we can easily see our team's capacity forecast from an individual level to combinations of roles and teams as needed.

We've been able to sync all of our project data via their API so no double input is needed in addition to managing projects in our CRM. The Operating team is also extremely responsive and we always get support very fast if needed. Review collected by and hosted on G2.com.

What do you dislike about Operating?

There are still some features we'd like to see, but the product is evolving quickly so more is added all the time. Review collected by and hosted on G2.com.

John K.
JK
John K.
CTO
Mid-Market (51-1000 emp.)
"Fantastic team and a great product"
5/5
What do you like best about Operating?

It makes my life easy as I can easily manage my staffing with Operating. Review collected by and hosted on G2.com.

What do you dislike about Operating?

There is nothing to dislike. Product is evolving fast and new features are added all the time. Review collected by and hosted on G2.com.