OpenText ArcSight Enterprise Security Manager (ESM) Reviews & Product Details

The GUI was easy to use and the data collected was relevant Review collected by and hosted on G2.com.

Sometimes it wasn't easy to fetch specific data Review collected by and hosted on G2.com.

The ESM is very granular, you can define any kind of policy you want, using several resources like lists, networks. The Smartconnectors allow us to monitor the majority of the products available in the market. Review collected by and hosted on G2.com.

The solution hasn't changed much over the last few years, other vendors have implemented solutions like user behavior inside the SIEM solution. The technical support sometimes takes a long time to solve a problem. Review collected by and hosted on G2.com.

Monitoring of security policy across multiple platforms. Review collected by and hosted on G2.com.

Too many logging. Sometimes cumbersome to find issue. Review collected by and hosted on G2.com.

flexibility for font integration the level of complexity that can be taken to develop a use case Review collected by and hosted on G2.com.

response times when querying the database, because it uses a limited DB engine. data synchronization should be improved in HA environments Review collected by and hosted on G2.com.

This is not only a unique security product, it's an eco-system of different and integrated security products Review collected by and hosted on G2.com.

Security products as ArcSight are yet not so simple to use. Review collected by and hosted on G2.com.

It is capable of incredible customization. I quickly picked up on how to use most of the features but I am still learning all of the nuances, which is really a good thing! Review collected by and hosted on G2.com.

The user interface is archaic and slow, it could be the implementation at my company, but it is so so slow. The user interface is confusing, it is logical so it wasn't hard to pick up on, but I suspect that if someone was not technically savvy they would be in trouble. Review collected by and hosted on G2.com.

I like the aggregation capability of folding multiple events into a single event, to save space and search faster. Review collected by and hosted on G2.com.

My client has had this product for many years and there are bugs that they reported in the first months of using it that are acknowledged but are still not patched. We are done. We are moving to Splunk. Review collected by and hosted on G2.com.