# OpenCities Reviews
**Vendor:** Granicus  
**Category:** [Citizen Engagement Software](https://www.g2.com/categories/citizen-engagement)
## About OpenCities
The most direct interactions between people and government happen at the local level. When is my next trash collection? Please repair this pothole. How do I get a permit? Built with and for governments, OpenCities provides the website and forms functionality modern governments need to transform their digital customer journey, without custom coding. As a SaaS platform that powers millions of resident interactions around the world, OpenCities leverages rich usage data and machine learning to continuously evolve your customer experience. OpenCities enables Governments of every size deliver world-class digital experiences, by re-imagining how councils procure, deliver and evolve their website & online services. We look forward to demonstrating how OpenCities can help you serve better.






- [View OpenCities pricing details and edition comparison](https://www.g2.com/products/opencities/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+11%3A22%3A01+-0500&secure%5Bsession_id%5D=354e4df1-8226-4ee4-bc0c-47dd7c35ad58&secure%5Btoken%5D=a48cde94b7f67121986651f30eae9aac86bdffae7ff9490ad49747d9153dc67f&format=llm_user)

## OpenCities Features
**Surveying & Feedback**
- Form Creation
- Sentiment Analysis
- Data Visualization
- Idea Submissions

**Communications**
- Multichannel Sync
- Video Broadcasting
- Website Design

**Administration**
- Payment Processing
- Reporting
- Dashboards

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