Easy to use, user friendly. good layout.
How loud the alarm is. Even medium setting is pretty loud and obnoxious.
More reachable. Easier to respond.
User friendly and gets my attention when I need to respond in timely way
Interface feels somewhat outdated but that doesn't bother me much
Triaging crisis calls for behavioral health
Provides timely pages that come through reliably and make enough noise (though vibrate is also an option) when needed to ensure I don't miss anything.
Interface feels a bit outdated, but it functions fine.
It is allowing me to receive pages as a physician in a timely manner
You can be contacted by calling a number or emailing.
The sound when it goes up can not be adjusted to a lower setting, Seems to only have high and medium.
Service has been excellent.
When there is an upgrade or issue with the system you are notified immediately.
Everyone is notified of a potential patient. No calls are being missed.
Having a link to the phone number of the person who called allows me to easily call them back on the go
Sometimes pages are not appropriate for me, but that is no fault of the OnPage system itself
Prior to OnPage, I would receive phone calls from the operator and have to write down a message and phone number. Now I can see it and it doesn't disappear. There is no middle work
No Physical Pagers, Support helps resolve issues quickly.
User Deletion in the dashboard does not delete the user, so support tickets need to be put in to resolve the issue, as it keeps the license in use.
No need for cumbersome pager devices, and provides connectivity wherever there is internet
HIPAA compliant. Can set "quick notes" for ease of documentation. Can dial directly from the message
Can't view messages once deleted (happens accidentally at times). Would be good if could set the caller ID the recipient sees (eg office phone instead of personal phone).
HIPAA compliant paging is important for protecting information. Being able to document the response to a call within the same App is useful.
I use OnPage for notifications when a patient is here to see me. It's easy for the front desk to send me a page via email and it goes directly to the app on my phone. It's easy to use and easy to understand.
Easy to use - app on my phone - what's not to like!
I work in a medical clinic and am often in different locations and not easy to locate. Having OnPage allows me to be easily notified that someone is here to see me. It's not hard to page me either. All someone has to do is send an email to my @onpage email and it goes straight to the pager app.
Works. Can also send a backup email if needed. Notifications when messages read.
Can only log in to service on one device. Does not always bypass phone's silent mode.
HIPPA Compliant service to receive patient messsges
Can communicate securely between providers
I no longer have to carry a pager. Securely receive messages from patients and send messages to other providers.
Easy to use
Reliable
Easy user interface
I need to open the app to confirm that I'm logged in in order to receive pages. I would like something in my notifications panel to confirm that my pager is on.
It makes it easier to have one device instead of a separate phone and pager.
