# OnboardingHub Reviews
**Vendor:** OnboardingHub  
**Category:** [Client Onboarding Software](https://www.g2.com/categories/client-onboarding)
## About OnboardingHub
OnboardingHub is a customer onboarding platform designed for B2B SaaS companies. It allows teams to build structured, step-by-step onboarding guides using a visual drag-and-drop builder that supports text, images, videos, and embedded tools like Calendly, Typeform, and Loom. The platform offers role-based onboarding journeys that can be tailored by customer segment or user role, a customer-facing progress portal where clients can track their milestones without needing to create an account, and engagement analytics with step-level completion tracking, drop-off analysis, and customer effort scoring. Additional capabilities include centralized contact and organization management, multi-workspace support for running separate onboarding programmes by product or region, and role-based permissions with SSO integration and audit trails. OnboardingHub is used by Customer Success, Growth, Product, Training, and Enablement teams.






- [View OnboardingHub pricing details and edition comparison](https://www.g2.com/products/onboardinghub/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+21%3A22%3A39+-0500&secure%5Bsession_id%5D=3baa27f5-2ca7-481b-94f6-1a3e02742eed&secure%5Btoken%5D=3222fa918b4fabfc72bb3f401f91c25e23b6322560f574fae1713e9fe5f1534d&format=llm_user)

## OnboardingHub Features
**Onboarding Setup**
- Workflows
- Templates
- Checklists

**Project Tracking**
- Monitoring
- Resources
- Content
- Tasks
- Optimization

**Customer Engagement**
- Portal
- Engagement
- Branding
- Visibility
- Collaboration

## Top OnboardingHub Alternatives
  - [ChurnZero](https://www.g2.com/products/churnzero/reviews) - 4.7/5.0 (1,579 reviews)
  - [Totango](https://www.g2.com/products/totango/reviews) - 4.3/5.0 (1,140 reviews)
  - [Planhat](https://www.g2.com/products/planhat/reviews) - 4.5/5.0 (914 reviews)

