Omniconvert Reviews (185)

Reviews

Omniconvert Reviews (185)

4.6
185 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional support provided by Omniconvert, highlighting the team's responsiveness and helpfulness in resolving issues. The platform is noted for its ease of use and intuitive interface, allowing users to set up A/B tests quickly without extensive technical knowledge. However, some users mention that certain advanced features may require a learning curve.

Pros & Cons

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Todd S.
TS
Todd S.
Director of Innovation and Market Insights
Mid-Market (51-1000 emp.)
"Outstanding A/B Testing Platform With Exceptional Support"
5/5
What do you like best about Omniconvert?

Best CRO tool/company for the price! Omniconvert makes A/B testing on Adobe Commerce incredibly easy once it’s set up, and the real standout is their support team—especially Bogdan. We had a very tricky Magento Cloud integration, and he not only guided us through every step with patience and clarity, but even stayed after hours to help us hit a hard deadline before Black Friday. The platform is powerful, intuitive, and stable, but their level of customer support is on a completely different level. It genuinely feels like having an extension of your team. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

There’s very little to dislike. The initial Adobe Commerce integration required some careful configuration, but that’s more a limitation of Magento than Omniconvert. Page flicker is still an issue, but I think that can be solved with some more dev work. And because the support team was so hands-on, even that challenge ended up being a smooth experience. I'm only on my first test, but so far the platform performs flawlessly. Review collected by and hosted on G2.com.

Michal K.
MK
Michal K.
Senior Director of Performance Marketing & Affiliate
Mid-Market (51-1000 emp.)
"CRO Platform with Fast A/B Testing and Personalization"
5/5
What do you like best about Omniconvert?

What I value most is that Omniconvert brings A/B testing, personalization, on-site surveys, and overlays into one platform, so I'm not stitching together three or four separate tools to run a proper CRO program. The visual editor makes it quick to spin up variations without dev involvement, but I can still drop into custom code when a test needs more control, which keeps both the marketing and dev side of my team productive. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

On lower-traffic pages, experiments can take a while to reach statistical significance, which is more a reality of testing than a product flaw, but worth planning for. The visual editor can occasionally get fiddly on complex or highly dynamic layouts, so a few tests still need a developer to clean up. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Fast, Easy Paid Ads CRO Testing"
4/5
What do you like best about Omniconvert?

It allows me to do paid ads CRO testing quickly and easily especially compared to split URL testing.

Setup of the platform was easy. We were able to implement the platform within a few hours and I started running experiments later than day.

The feature I like best is the targeting features, even on the free plan. It is easy to see results, and I like that I could create custom events to check my performance against. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

I wish the platform was a little easier to add elements. I have wanted to add copy or images below a section on my landing page, but sometimes the change doesn't stay. They are adding a new feature this week to fix this though! Excited for the new feature! Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Effortless A/B Testing with Seamless Integrations and Stellar Support"
4.5/5
What do you like best about Omniconvert?

Omniconvert has genuinely impressed me with how straightforward it is to get a test up and running. The platform gives you multiple ways to build experiments depending on your preference and technical comfort level — the inline visual editor is great for making on-page changes without touching any code. It integrates well with our other tools like GA4 and Hotjar, doesn't alter page load time and is great value for money. The team are always great on live chat answering everything from setup questions or how to get the most out of our tests. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

Whilst the underlying data is great, I would love to see more reports. I trust the numbers on significance, but I would love more ways to visualise this. Review collected by and hosted on G2.com.

Verified User
G
Verified User
"Easy Setup, Phenomenal Support, Needs Minor Tweaks"
4.5/5
What do you like best about Omniconvert?

I found Omniconvert easy to install and implement into our website for AB testing. I guess the support has been phenomenal and extremely fast to respond. We're using mostly a split URL test feature. It's easy to set up, and I already got used to it. The initial setup of Omniconvert was very simple and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

I'd say the weakest side of things is the Chance to Win calculation and its ambiguity, as well as the entire prediction system being a bit hard to read or understand. It could use some UX and UI improvements, but I already got the hang of it. There was also a billing issue that required my attention just today, although it was resolved quickly by the support team. Review collected by and hosted on G2.com.

Arend-Jan H.
AH
Arend-Jan H.
Data Analyst
Small-Business (50 or fewer emp.)
"Powerful A/B Testing with Truly Hands-On Support That Feels Like a Partnership"
4.5/5
What do you like best about Omniconvert?

What I like most about Omniconvert is the combination of a powerful A/B testing tool and truly hands-on customer support. The platform is flexible and reliable for running experiments, but the real differentiator is the people behind it. My questions are always taken seriously and handled quickly, and the monthly calls with our customer manager consistently give me practical insights and testing ideas that actually improve our experiments. It feels like a partnership rather than just a tool. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

We had a single incident related to tag configuration in the past, but it was resolved quickly and led to better safeguards being put in place. Since then, the platform has been stable and reliable for us. Review collected by and hosted on G2.com.

AH
Andrew H.
UX Developer
Mid-Market (51-1000 emp.)
"Super Easy to Use—A Breeze from the Start"
5/5
What do you like best about Omniconvert?

The ongoing support is still excellent, can't fault it. Bogdan is happy to assist with any tests we're setting up and always goes above and beyond our expectations. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

I have been using the script method of setting up tests and that really works well for us :) Review collected by and hosted on G2.com.

FC
Fredy C.
Senior Developer
Mid-Market (51-1000 emp.)
"Easy Integration and User-Friendly UI for Efficient A/B Testing"
4.5/5
What do you like best about Omniconvert?

The integration with our platform was easy to setup and we started to use the tool fast since the UI is friendly. We have great help with our account manager and use the tool for A/B testing in regular basis. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

Setting up multiple A/B test at the same time, sometime is hard to implement. Review collected by and hosted on G2.com.

Response from Sorin Enache of Omniconvert

Thanks so much for the thoughtful review! We’re thrilled that integration was smooth, the UI feels friendly, and that your account manager’s been helpful. 🙌

Hi Fredy, Sorry to hear that setting up multiple A/B tests at once can be tricky.

We’d love to help streamline that, so please reach out to us via chat or email at support,

and we’ll walk you through the easiest way to set up multiple A/B's.

Gabriel M.
GM
Gabriel M.
Mid-Market (51-1000 emp.)
"Exceptional Customer Support, Valuable Testing Tool"
5/5
What do you like best about Omniconvert?

I really like Omniconvert for several reasons. They have a great customer service team, which is something many experimentation platforms lack. I know I can count on Omniconvert's people to help me whenever needed. I appreciate that they are always open to chat and really understand my problems. They are proactive about any issues that might arise. For example, we hit our monthly usage limit, and their team contacted us and provided extra usage for the month with no strings attached, making me feel really valued. The initial setup was not challenging at all because they were very helpful; we had onboarding calls and got everything we needed. Omniconvert also offers better prices and better customer experience, which is why we switched from VWO. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

Sometimes the platform isn't as fast for data analysis, but again, whenever this happens, I get in contact with the team and they explain everything promptly. Also, this was happening at a moment that they were moving databases, which is expected to happen. Review collected by and hosted on G2.com.

David L.
DL
David L.
Founding Head of Growth
Mid-Market (51-1000 emp.)
"Straightforward CRO Tool That Boosts Results"
4.5/5
What do you like best about Omniconvert?

I like that Omniconvert is simple to use. You don't have to be a CRO guru to know how to use it to run tests, review what the tests have done, and learn the insights. It's really easy to use, and you don't have to be a data analyst or programmer or someone who's been doing CRO for ten years. That's the main reason I appreciate it. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

We've had some issues with the split URL testing. It doesn't work reliably, and we still had issues with flicker. Sometimes we have to use PostHog as an alternative for not traditional A/B testing when we need to see split URL testing. But that's honestly the only thing, and it's not a biggie. Review collected by and hosted on G2.com.