»OBSERVER« Reviews (33)

Reviews

»OBSERVER« Reviews (33)

4.8
33 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the reliable media monitoring and excellent customer service provided by OBSERVER. Many appreciate the user-friendly setup and the comprehensive coverage of media channels, which helps them stay informed and efficiently manage their PR activities. A common limitation noted is the need for a more intuitive user interface, but overall satisfaction remains high.

Pros & Cons

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Tupay H.
TH
Tupay H.
Leiter Unternehmenskommunikation
Mid-Market (51-1000 emp.)
"Simple, effective, clear"
5/5
What do you like best about »OBSERVER«?

I love dashboards - clear, appealing and all relevant content at a glance Review collected by and hosted on G2.com.

What do you dislike about »OBSERVER«?

thought about it...couldn´t find anything Review collected by and hosted on G2.com.

MM
Marilyn Velasco M.
PR consultant
Small-Business (50 or fewer emp.)
"Practical Tool for Media Monitoring"
4.5/5
What do you like best about »OBSERVER«?

Fast and easy access to your media snippets. Especially for smaller organizations like NGOs OBSERVER is a great tool to support the communication and PR team. We use this program on a daily basis.

It filters and sends the relevant clippings directly to our inbox. Also the reclaiming of clippings has been easy, the communication via email has been very fast. Review collected by and hosted on G2.com.

What do you dislike about »OBSERVER«?

As for now, there are no complaints I have for the service. Review collected by and hosted on G2.com.

JU
Jutta U.
PR specialist
Small-Business (50 or fewer emp.)
"Very good tool for media monitoring with friendly and competent support"
5/5
What do you like best about »OBSERVER«?

I like the easy handling of the MIO Tool to check newest clippings and to generate reports with the most important KPIs. Review collected by and hosted on G2.com.

What do you dislike about »OBSERVER«?

There is nothing I dislike about Observer Review collected by and hosted on G2.com.

Alina L.
AL
Alina L.
Product Manager
Small-Business (50 or fewer emp.)
"Reliable and trustworthy partner."
5/5
What do you like best about »OBSERVER«?

We have been working with Observer for about two years and they have consistently proven to be an excellent partner. Their team is professional, responsive and highly knowledgeable in their field. Review collected by and hosted on G2.com.

What do you dislike about »OBSERVER«?

From a professional standpoint, I have no complaints, their team is responsive, cooperative and a pleasure to work with. Review collected by and hosted on G2.com.

PA
Peter A.
Marketing Manager
Mid-Market (51-1000 emp.)
"Super monitoring tool and great service!"
5/5
What do you like best about »OBSERVER«?

The MIO tool is very pratical and useful! Top service in case you any specific needs or requests! Review collected by and hosted on G2.com.

What do you dislike about »OBSERVER«?

actually all good, no complaints for the moment! Review collected by and hosted on G2.com.

Susanne F.
SF
Susanne F.
Redakteur
Small-Business (50 or fewer emp.)
"A comprehensive tool for media analysis"
4.5/5
What do you like best about »OBSERVER«?

Observer scans a large number of media reliably. Special added value is the backend with dashboard and analysis of media response. A great relief. Review collected by and hosted on G2.com.

What do you dislike about »OBSERVER«?

For time-critical press clippings in the morning, which are updated daily, we have found a good solution after initial difficulties. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Great service, very individual approach"
5/5
What do you like best about »OBSERVER«?

The team - if there is an individual problem, the customer support always finds a solutions. They also serve small clients (SMEs), associations, initiatives, and indiviuals. Review collected by and hosted on G2.com.

What do you dislike about »OBSERVER«?

Nothing up to now - after 15 years of collaboration! Review collected by and hosted on G2.com.

MB
Miriam B.
Social Media Expert
Mid-Market (51-1000 emp.)
"Very satisfied!"
5/5
What do you like best about »OBSERVER«?

I have known Observer since I started working at my current company (almost 1 year) and have always been very satisfied with Observer. It helps us to quickly keep everything in view and also to be able to react. Review collected by and hosted on G2.com.

What do you dislike about »OBSERVER«?

There is nothing. I find the Observer great. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Enterprise (> 1000 emp.)
"It's easy to handle and it's the only platform I know for checking PR activities"
5/5
What do you like best about »OBSERVER«?

the fact that i can download the PDFs an save the observation. Review collected by and hosted on G2.com.

What do you dislike about »OBSERVER«?

For my use it's good and i don't have any critics Review collected by and hosted on G2.com.

Nasir K.
NK
Nasir K.
Social Media & PR Manager
Enterprise (> 1000 emp.)
"Excellent tool for staying informed about everything"
4.5/5
What do you like best about »OBSERVER«?

Staying informed about whats happening in my field Review collected by and hosted on G2.com.

What do you dislike about »OBSERVER«?

That you only get a screenshot and can't directly redirect to the news page Review collected by and hosted on G2.com.