»OBSERVER« Reviews & Product Details

We have been using media monitoring from Observer for many years and are completely satisfied. The comprehensive analysis and evaluations help us daily to keep an eye on the media landscape and provide enormous added value for both us and our customers. Particularly noteworthy is the friendly and competent customer service, which is always there for us and provides quick and reliable support even with special requests. Review collected by and hosted on G2.com.

Completely satisfied with the offers and services Review collected by and hosted on G2.com.

I have worked with Observer for more than 15 years now and for me its the best partner for media monitoring in Europe. They also offer great tools for analysis where you can get all kinds of KPIs for your clients in just a few seconds. On top they developed a reporting tool in our design were we can create reports in a few clicks whcih saves us a lot of time. Further they also have they own B2B magazine (online and print) called Ovation where we also have the possibiilty to feature relevant topics we have. And the best of all is the client service and support which is truly amazing. Review collected by and hosted on G2.com.

I cannot think of any negative things, apart maybe that very rarely some clippings are missing, but that happens everywhere. Review collected by and hosted on G2.com.

Observer screens the keywords relevant to me and delivers the results shortly after publication. The platform is user-friendly, simple, and the support from the team is always top-notch. Review collected by and hosted on G2.com.

Currently, I am very satisfied with everything. Keep it up. Review collected by and hosted on G2.com.

The media monitoring by Observer is very precise and fast. The way we are notified and informed is also simple and practical. Communication with our advisor is also straightforward and service-oriented. Review collected by and hosted on G2.com.

I am completely satisfied with the service. Review collected by and hosted on G2.com.

Fast delivery of PR snippets directly to your inbox covering multiple channels and mentions with friendly customer support Review collected by and hosted on G2.com.

Each online clipping is presented as a link within a PDF Format. In order to view it, you have to first open the PDF and then klick the link. That could be improved upon to make it accessible with fewer klicks. Review collected by and hosted on G2.com.

That Observer provides us daily - both via the MIO platform and via email - with a current news overview greatly facilitates my task in documenting media coverage on the topic of housing construction. Review collected by and hosted on G2.com.

Of course, occasional errors in observation can occur. However, these are resolved easily by customer service. Review collected by and hosted on G2.com.

I really like the clear and insightful evaluations alongside the clippings. Review collected by and hosted on G2.com.

That one often has to click until one gets from the PDF in the email to the "real" article Review collected by and hosted on G2.com.

I love dashboards - clear, appealing and all relevant content at a glance Review collected by and hosted on G2.com.

thought about it...couldn´t find anything Review collected by and hosted on G2.com.

Fast and easy access to your media snippets. Especially for smaller organizations like NGOs OBSERVER is a great tool to support the communication and PR team. We use this program on a daily basis.

It filters and sends the relevant clippings directly to our inbox. Also the reclaiming of clippings has been easy, the communication via email has been very fast. Review collected by and hosted on G2.com.

As for now, there are no complaints I have for the service. Review collected by and hosted on G2.com.

I like the easy handling of the MIO Tool to check newest clippings and to generate reports with the most important KPIs. Review collected by and hosted on G2.com.

There is nothing I dislike about Observer Review collected by and hosted on G2.com.