NETSCOUT Network & Application Observability Reviews (90)

Reviews

NETSCOUT Network & Application Observability Reviews (90)

4.5
90 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its real-time visibility and deep packet analysis, which significantly enhance troubleshooting and performance monitoring across complex networks. The ability to provide comprehensive insights into both network and application layers is highly valued, although many note a common limitation in the steep learning curve for new users, making initial setup and navigation challenging.

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Verified User in Business Supplies and Equipment
IB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Real-time visibility and Smart Data that drastically reduce MTTR"
5/5
What do you like best about NETSCOUT Network & Application Observability?

NETSCOUT offers complete and real-time visibility over traffic flows, allowing the identification of the root cause of degradations in complex networks and multi-cloud environments.

The main advantages include the drastic reduction of MTTR (Mean Time to Repair), the prevention of critical interruptions through proactive monitoring, and the optimization of the end-user experience.

By transforming network packets into "Smart Data," the solution eliminates performance and security blind spots, ensuring that vital applications operate with maximum availability and efficiency. Review collected by and hosted on G2.com.

What do you dislike about NETSCOUT Network & Application Observability?

The least useful aspect may be the complexity of the interface for beginner users, requiring a steep learning curve to master all the advanced features.

The cost of implementation and storage can be high for smaller companies. Review collected by and hosted on G2.com.

Verified User in Higher Education
CH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Powerful DPI Smart Data Visibility, but a Steep Learning Curve"
3.5/5
What do you like best about NETSCOUT Network & Application Observability?

Its deep packet inspection (DPI) technology transforms live traffic into structured, AI-ready Smart Data. Rather than relying on guesswork or sampled metrics, it enables IT teams to see exactly what users are experiencing across any cloud, data center, or SaaS environment. Review collected by and hosted on G2.com.

What do you dislike about NETSCOUT Network & Application Observability?

The main drawbacks are the steep learning curve and the complex configuration. It’s hard for someone new to the system to set it up and get started, so a walkthrough becomes important. Review collected by and hosted on G2.com.

Kyle M.
KM
Kyle M.
Director of IT
Mid-Market (51-1000 emp.)
"Powerful Network Insights, But Steep Learning Curve and Complex Setup"
2.5/5
What do you like best about NETSCOUT Network & Application Observability?

We appreciated how easy it was to use Netscout to access information about our network usage and any issues that arose. The tool is capable of pinpointing where slowdowns are occurring, and often makes it straightforward to track and resolve these slowdowns or disruptions. Review collected by and hosted on G2.com.

What do you dislike about NETSCOUT Network & Application Observability?

Netscout can sometimes feel overwhelming and complicated, especially if you're looking for a straightforward solution. The setup process tends to be lengthy, and the user interface isn't always intuitive, which can make navigation challenging. Typically, some training is required to fully utilize its capabilities. While it's a powerful tool, this level of complexity might be excessive for smaller teams or for those who only need to handle basic troubleshooting. Review collected by and hosted on G2.com.

Rahul K.
RK
Rahul K.
Deputy Manager
Enterprise (> 1000 emp.)
"Real-Time Network Monitoring That Boosts SLA Performance and Customer Experience"
4.5/5
What do you like best about NETSCOUT Network & Application Observability?

It help to monitor real time network that help to maintain quality of service with maintaining SLA TAT . This leads to greate customer experience and also enhance the performance Review collected by and hosted on G2.com.

What do you dislike about NETSCOUT Network & Application Observability?

Nothing so far, content can be more detailed oriented and can be more specific at the same time that will lead to ease to users and can be for efficient same time Review collected by and hosted on G2.com.

Amar M.
AM
Amar M.
Senior Associate
"Robust DDoS Protection and Easy Setup"
4/5
What do you like best about NETSCOUT Network & Application Observability?

I'm mainly happy with the DDoS capabilities of NETSCOUT Network & Application Observability. It's definitely valuable for me as it helps reduce the workload and time needed to accomplish more activities. The fake traffic is definitely blocked, which is helpful. The command line interface is straightforward, and both the licensing port and binding process are easy to handle. It's easy to buy and set up with the managers and the devices. Review collected by and hosted on G2.com.

What do you dislike about NETSCOUT Network & Application Observability?

There isn't really specific feedback on dislikes in the transcript. The user repeats that unwanted or global level blacklisted traffic can be edited, which hints at an area for improvement, but isn't expressed clearly as a dislike. Review collected by and hosted on G2.com.

Anurag P.
AP
Anurag P.
Vmware and Storage Engineer
Enterprise (> 1000 emp.)
"Fast Troubleshooting, But High Cost"
4.5/5
What do you like best about NETSCOUT Network & Application Observability?

I use NETSCOUT Network & Application Observability to understand what's happening on my network and how applications are performing. I really like how it accelerates troubleshooting by correlating packet-level insight with application and network behavior, which significantly reduces Mean Time to Knowledge and Mean Time to Repair. This tool provides faster root cause identification, which is super beneficial. I also appreciate the fast troubleshooting capabilities it offers, even in complex networks. The initial setup was easy and clear. Review collected by and hosted on G2.com.

What do you dislike about NETSCOUT Network & Application Observability?

I find the higher cost compared to alternatives a bit challenging. NETSCOUT's pricing is more enterprise-oriented and less transparent, unlike modern alternatives like Datadog or Dynatrace that offer more predictable, usage-based pricing. Review collected by and hosted on G2.com.

Suyog T.
ST
Suyog T.
Apprentice trainee
Mid-Market (51-1000 emp.)
"Real-Time Visibility with Complex Setup Challenges"
5/5
What do you like best about NETSCOUT Network & Application Observability?

I like that NETSCOUT Network & Application Observability provides deep real-time visibility, accurate root cause analysis, and comprehensive end-to-end monitoring. These features help us quickly detect issues, identify the exact root cause, and minimize downtime. I also find it user-friendly and easy to manage, which made our team switch from Zabbix. Review collected by and hosted on G2.com.

What do you dislike about NETSCOUT Network & Application Observability?

The user interface can be complex for new users, and initial setup and configuration could be more streamlined. The more intuitive dashboard layout and simplified deployment process with clearer documentation would make onboarding and daily usage much easier. Review collected by and hosted on G2.com.

Aquib A.
AA
Aquib A.
Mid-Market (51-1000 emp.)
"Powerful Observability with Some Setup Challenges"
5/5
What do you like best about NETSCOUT Network & Application Observability?

I like the application observability feature of NETSCOUT Network & Application Observability. It really helps me check and optimize my app's behavior across different platforms and versions. The initial setup was also easy and quick. Review collected by and hosted on G2.com.

What do you dislike about NETSCOUT Network & Application Observability?

I find deployment is complex, and the platform is a bit challenging for new learners. Review collected by and hosted on G2.com.

ANKITA T.
AT
ANKITA T.
Technical Support Engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Comprehensive Monitoring with Real-Time Visibility"
5/5
What do you like best about NETSCOUT Network & Application Observability?

I use NETSCOUT Network & Application Observability primarily for performance analysis and traffic analysis. It helps us quickly identify and resolve network and application performance issues. I really like that it shows packet visibility properly and provides real-time monitoring, which makes it easier to identify issues. The packet visibility allows us to see exactly what's happening in the network, making it much easier to identify the root cause of any issue. We also use it with ITSM to create tickets for any incidents, which makes tracking easier. Review collected by and hosted on G2.com.

What do you dislike about NETSCOUT Network & Application Observability?

I find its user interface a bit hard for new users, and for smaller teams like us, it's a bit more expensive. Review collected by and hosted on G2.com.

Arun J.
AJ
Arun J.
Cloud Support Engineer
Mid-Market (51-1000 emp.)
"NETSCOUT Review"
4/5
What do you like best about NETSCOUT Network & Application Observability?

I used this platform to apply for the Job in G2 software. This platform helped me to complete the job application in short period of time with high efficiency Review collected by and hosted on G2.com.

What do you dislike about NETSCOUT Network & Application Observability?

Although I didn’t face any drawbacks while using this platform I saw many people complaints about very steep pricing and have very complex setup and configuration Review collected by and hosted on G2.com.