--- title: Netgate pfSense Reviews meta_title: 'Netgate pfSense Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 326 reviews by the users' company size, role or industry to find out how Netgate pfSense works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 326 scale: '5' date_modified: '2026-11-06' parent_category: name: Network Security url: https://www.g2.com/categories/network-security ---

Netgate pfSense Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

User Insights

Average based on 326 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Netgate pfSense Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Netgate pfSense, and what problem is it built to solve?

Netgate pfSense is firewall and router software from a technology company focused on network security and performance. It is built to address businesses’ and organizations’ need for secure, reliable networking.

What company sizes and industries is Netgate pfSense the best fit for?

Netgate pfSense shows its strongest fit among small businesses, with mid-market organizations also well represented. Its use spans several industries, with reviewer presence clustering around technology and education-related fields.
  • Company size — Small business: The most represented segment, including teams using it for business networks and client deployments.
  • Company size — Mid-market: Also well represented, including organizations using it across sites and network environments.
  • Industry — Technology and networking: Information technology and services, computer and network security, computer software, and computer networking appear prominently.
  • Industry — Education: Education management, higher education, and primary/secondary education are also represented.

How long does it take to implement Netgate pfSense across a team?

Implementation time varies with the setup, but getting to go-live in under a day is the most common reported experience. Other implementations take longer, especially when the configuration is more involved.
Time to go live Relative frequency
Under 1 day Most common
Under 1 month Also frequently reported
1–3 months Less common
3–6 months or over 12 months Occasionally reported

What customer support options does Netgate pfSense provide, and how do users find the overall support experience?

Support experiences are mixed: users describe knowledgeable, responsive help, while others find responses slow or the support process frustrating. The quality can depend on the issue and the support path involved; community resources and documentation are also part of how users find help.

What is the experience like for teams switching to Netgate pfSense from another tool?

Moving to Netgate pfSense from other firewall, router, and network-management products is often motivated by the need for more control and capability without the same licensing burden. Users describe gaining flexible configuration, broader features, and easier administration, though getting familiar with its approach can take some adjustment. Prior tools named include SonicWall, Cisco and Juniper products, Fortinet, and Ubiquiti systems.

What tools and platforms does Netgate pfSense integrate with, and how do these integrations help users get more value from the product?

Netgate pfSense offers 3 integrations. Users describe using integrations and connected services to extend network access and connect firewall management with other systems.
  • Cloud and developer tools: AWS Lambda
  • Firewall and security: Sophos Firewall
  • Networking and VPN: Tailscale
In practical use, these kinds of connections can complement network and VPN workflows, while reviewers also describe linking pfSense with identity services and cloud environments.

What features or capabilities could make Netgate pfSense even more useful?

Teams would benefit most from easier fleet management, more automation, and smoother administration for complex configurations. The recurring improvement requests include:
  • Centralized management: Manage and synchronize settings across multiple pfSense installations from one place.
  • API and automation support: Make deployments and routine configuration changes easier to automate.
  • Clearer administration and learning tools: Improve navigation, guidance, and explanations for settings and advanced features.
  • Smoother upgrades and recovery: Make updates more predictable and simplify backup, restore, and rollback workflows.

Is Netgate pfSense considered safe and secure for handling data?

Netgate pfSense is used to protect networks through firewall rules, segmentation, VPN access, and intrusion-detection or prevention tools. Users often value the control and visibility it provides, while also emphasizing that secure results depend on careful configuration; missing native multi-factor authentication for administrator access is a concern for some teams.

Netgate pfSense Reviews (326)

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Reviews

Netgate pfSense Reviews (326)

View 1 Video Reviews
4.7
326 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Dorian D.
DD
Dorian D.
Mid-Market (51-1000 emp.)
"A fantastic, streamlined, no-nonsense experience, without any sacrifice at all."
5/5
What do you like best about Netgate pfSense?

PFSense provides an extremely feature-rich platform without any of the annoying licensing structures that you find with other firewall vendors. If you're willing to invest the small amount of time it takes to learn the PFSense platform, you can build an enterprise-grade next-generation firewall that matches the features of any of the major firewall vendors' offerings for nothing more than the cost of the hardware itself. Now that I am comfortable with PFSense, I can't see myself ever using another type of firewall in my environment. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

The main downside for me is that it does take a little bit of time to become familiar and comfortable with the tool, but even this is a minor quibble, since this is true of any technology. Since documentation is robust and freely available, the only cost is the time it takes to read and understand it. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Enterprise level firewall at a fraction of the price"
5/5
What do you like best about Netgate pfSense?

After conducting an in-depth analysis of various enterprise-level solutions, we discovered that many of them not only incurred a substantial initial acquisition cost but also imposed functional restrictions while subjecting users to additional charges based on their service usage. An illustrative instance is the requirement for multiple IPsec tunnels, which necessitates an extra fee per so many tunnels. Similarly, if one desires two WAN connections, an additional fee applies. In stark contrast, PfSense emerges as an all-encompassing solution, unencumbered by limitations. Our transition from Juniper and SonicWall, dating back 5 to 6 years, led us to replace every firewall in our infrastructure with Netgate hardware running PfSense. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

It is difficult for me to identify any significant shortcomings of PfSense. However, if I were to pinpoint one aspect, I would mention that the web interface, although entirely functional and intuitive, exhibits a slightly dated design. Additionally, the inclusion of pre-defined permission groups tailored for lower-level users and managers could prove beneficial. Nonetheless, it is worth noting that these features can be implemented without difficulty, as the user rights offer a high level of granularity, necessitating only the creation of custom groups. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Very powerful product!"
5/5
What do you like best about Netgate pfSense?

pfSense is just chock-full of incredible features and the GUI interface makes it pretty easy to implement them. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

All of the power and features of pfSense may seem overwhelming for network-newbies, but there is a lot of documentation, community support, and other postings to help you discover best practices and methods. Review collected by and hosted on G2.com.

EG
Ernest G.
Network Admin
Small-Business (50 or fewer emp.)
"pfSense has been the best option I could have chosen."
5/5
What do you like best about Netgate pfSense?

It has been easy to use and setup. pfSense has easy tutorials to follow for creating firewall rules. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

The hardest thing is trying to get the "A" record working to use hostnames in looking up endpoints. I have not been able to figure this out and get it working. Review collected by and hosted on G2.com.

Joey S.
JS
Joey S.
Cabinet-conseil en management et transformation numérique
Mid-Market (51-1000 emp.)
"Got tech support like you were a fortune 500 !"
4/5
What do you like best about Netgate pfSense?

Their products are affordable for remote workers/SME who want to cover their network security needs. If you have a problem with an update, you open a ticket and their support team will quickly contact you the same day to help you solve the problem. They are knowledgeable and friendly people you can trust. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Technical support is in English only. For some people this can be overwhelming. Review collected by and hosted on G2.com.

Paul B.
PB
Paul B.
Head of IT and security
Small-Business (50 or fewer emp.)
Originally submitted 3/6/2023
"Great Features and well supported"
5/5
What do you like best about Netgate pfSense?

OpenSource and has a good support network and community. its featrue rich alongside many paid for experiences with out the expiration or subscritpion stonghold many others makes Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Somet times can be a little confused on where to locate features or they require a 3rd party app, admin accounts do not support MFA without the need of a 3rd party app which can cause some issues reguarding smaller users or less tech focused user who require this as part of the UK gov Cyber essentials certification, many paid ooptions have this as a native option. Having this built in with the ability to use Authenticator app out of the box would be ideal Review collected by and hosted on G2.com.

Denis O.
DO
Denis O.
Network Security Engineer
Small-Business (50 or fewer emp.)
"High level of security due to open source architecture, outstanding performance and scalability"
5/5
What do you like best about Netgate pfSense?

Pfsense has been our choice for 10+ years. It is highly scalable and fits all scenarios, from home users wanting control over their internet connection to critical applications in the datacenter where hi-availability is paramount.

You want to export OpenVPN configs for clients from the dashboard? Sure! You want to automate configuration with Ansible? No problem either!

We've never encountered a situation where Pfsense lacked a feature, and new features can be easily added through additional packages without licence fees.

The most crucial aspect, however, is that security products like firewalls shall always be open source so that independent researchers may assess and verify the code. All closed-source solutions from the "big players" competitors fail at this critical point by design.

Pfsense. Works. Period. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

A centralised management solution with a GUI would be a very nice add-on. On the other hand, this might be really unfair to the competitors who may have to file for bankruptcy as it is among the only feature that PFsense does not (yet) cover... Review collected by and hosted on G2.com.

RP
Richard P.
Small-Business (50 or fewer emp.)
"Switching Clients from SonicWall to Netgate"
5/5
What do you like best about Netgate pfSense?

With pfSense available as a community sourced application and available on a dedicated solution from Netgate it makes a IT Consultants job easy. Also coming from SonicWall to pfSense setting up and creating the rules is much easier Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

The learning curve for basic firewall rule programming is easy, but when it come time to install other packages you really need to focus. Review collected by and hosted on G2.com.

JM
Jay M.
Small-Business (50 or fewer emp.)
"You Can Never Have Too Much Power Over Your Network"
5/5
What do you like best about Netgate pfSense?

The amount of power and flexibility pfSense brings to your network is outstanding. The integrated VPN ability means connecting to my network from the outside is easy and doesn't require additional hardware. The complete control over how packets flow to and from the internet, and even across LANs; means I have control that lets me keep my network running efficiently and securely. If you're used to dealing with just the hardware your provider gives you, pfSense is a significant step up. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

The learning curve can be a bit steep. pfSense doesn't make any assumptions, and you'll often have to tell it that you want traffic moving across LANs. It can all be a little daunting if you're not used to dealing with actual firewall configurations. But once you get over that hump, you'll find a level of control you didn't think was possible. Review collected by and hosted on G2.com.

JA
Jake-Onami A.
Small-Business (50 or fewer emp.)
"pfSense Plus acts as an adept and powerful firewall, with a multitude of security features."
5/5
What do you like best about Netgate pfSense?

I have been using pfSense Plus as my firewall software for a couple years and have been impressed with its performance and features. I am running it on a dedicated Netgate Device (an older SG-5100 model). Even though this piece of hardware has been discontinued from production, I am under the impression that the pfSense software will continue to be compatible and maintained to run on this device for quite some time. If and when I DO have to migrate, I appreciate that the Community Edition (or open-source pfSense CE) is similar enough to the Plus version that I could just as easily run the software on my own dedicated hardware of choice. I also understand that there is an option to purchase a license to the Plus version which unlocks the ability to run the Plus version on a DIY machine.

At this stage in the game, running the commercial version of the pfSense Plus (closed source) firewall makes the most sense to me. The inherent simplicity and reliability of a full-fledged package with its own specialized hardware and software implemented with added features seems like a decent enough business model for a company - and I have no qualms with this approach. There are certainly FOSS purists among us who will adamantly disagree and oppose Netgate's shift away from the single-stream development model of the firewall software... but I am not one of them, and I appreciate all that the company has to offer.

The web-based user interface of pfSense is straightforward to use, which is important for me as someone who doesn't have a ton of experience with firewall software. The dashboard provides a helpful overview of the system status and traffic, configuration pages are intuitive, for they allow me to customize settings without feeling as overwhelmed as one might with a command-line interface. I also appreciate that the firewall rule builder is easy to use and allows complex rules to be easily created. The software supports various VPN protocols, which has been helpful for me because I have to connect to a VPN occasionally. Additionally, there are several packages that be installed on top of the stock firewall software - which can provide a network administrator with even more customization and other powerful tools.

One thing to note is that pfSense may require more technical knowledge than other firewall software options. However, there is a large and helpful community that provides documentation and support, so I haven't found this to be an issue. Overall, I would highly recommend pfSense Plus as a powerful and easily customized firewall platform that can meet the needs of organizations of all sizes. Although I am running a rather simple network in a small home office environment, I am enticed by the fact that the software is not only highly effective when applied to a niche use-case scenario - but it is just as capable when used in an enterprise-level network build. I am happy that I have become accustomed to the experience of hardening my network against intrusion and malicious attacks by using pfSense Plus. I feel reassured when I consider all the company has to offer, and I look forward to seeing what else they can come up with in terms of community support and feature development. I am looking forward to the years ahead - with what I hope is continued stability and reliability from both an excellent hardware vendor and a great software development firm! Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

I find that the business model of providing support packages on a subscription basis is well out of my reach, financially - but I am happy to know that a decent amount of community support is available on the forums of Netgate and elsewhere on the internet as well. Also, if I were to nitpick upon the gritty details of the matter, I would like to see additional transparency and clarity regarding the shift to closed-source software - and what this means for the future of the Community Edition of pfSense. Review collected by and hosted on G2.com.

Questions about Netgate pfSense? Ask real users or explore answers from the community

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Carlos Vinicius L.
CL
Carlos Vinicius Lemos Meirelles
•
Last activity about 4 years ago

OpenVpn best report's?

GU
Guest User
•
Last activity about 3 years ago

What is pfSense used for?

0 Upvotes
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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

7%

Netgate pfSense Comparisons
Netgate pfSense Features
Multiple Concurrent Connections
Protocol Choices
Unlimited Bandwidth
Open Source Code
Policy Management
Logging and Reporting
Application Gateway
Load Balancing
Continuous Analysis
Intrusion Prevention