--- title: Netgate pfSense Reviews meta_title: 'Netgate pfSense Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 326 reviews by the users' company size, role or industry to find out how Netgate pfSense works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 326 scale: '5' date_modified: '2026-11-06' parent_category: name: Network Security url: https://www.g2.com/categories/network-security ---

Netgate pfSense Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

User Insights

Average based on 326 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Netgate pfSense Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Netgate pfSense, and what problem is it built to solve?

Netgate pfSense is firewall and router software from a technology company focused on network security and performance. It is built to address businesses’ and organizations’ need for secure, reliable networking.

What company sizes and industries is Netgate pfSense the best fit for?

Netgate pfSense shows its strongest fit among small businesses, with mid-market organizations also well represented. Its use spans several industries, with reviewer presence clustering around technology and education-related fields.
  • Company size — Small business: The most represented segment, including teams using it for business networks and client deployments.
  • Company size — Mid-market: Also well represented, including organizations using it across sites and network environments.
  • Industry — Technology and networking: Information technology and services, computer and network security, computer software, and computer networking appear prominently.
  • Industry — Education: Education management, higher education, and primary/secondary education are also represented.

How long does it take to implement Netgate pfSense across a team?

Implementation time varies with the setup, but getting to go-live in under a day is the most common reported experience. Other implementations take longer, especially when the configuration is more involved.
Time to go live Relative frequency
Under 1 day Most common
Under 1 month Also frequently reported
1–3 months Less common
3–6 months or over 12 months Occasionally reported

What customer support options does Netgate pfSense provide, and how do users find the overall support experience?

Support experiences are mixed: users describe knowledgeable, responsive help, while others find responses slow or the support process frustrating. The quality can depend on the issue and the support path involved; community resources and documentation are also part of how users find help.

What is the experience like for teams switching to Netgate pfSense from another tool?

Moving to Netgate pfSense from other firewall, router, and network-management products is often motivated by the need for more control and capability without the same licensing burden. Users describe gaining flexible configuration, broader features, and easier administration, though getting familiar with its approach can take some adjustment. Prior tools named include SonicWall, Cisco and Juniper products, Fortinet, and Ubiquiti systems.

What tools and platforms does Netgate pfSense integrate with, and how do these integrations help users get more value from the product?

Netgate pfSense offers 3 integrations. Users describe using integrations and connected services to extend network access and connect firewall management with other systems.
  • Cloud and developer tools: AWS Lambda
  • Firewall and security: Sophos Firewall
  • Networking and VPN: Tailscale
In practical use, these kinds of connections can complement network and VPN workflows, while reviewers also describe linking pfSense with identity services and cloud environments.

What features or capabilities could make Netgate pfSense even more useful?

Teams would benefit most from easier fleet management, more automation, and smoother administration for complex configurations. The recurring improvement requests include:
  • Centralized management: Manage and synchronize settings across multiple pfSense installations from one place.
  • API and automation support: Make deployments and routine configuration changes easier to automate.
  • Clearer administration and learning tools: Improve navigation, guidance, and explanations for settings and advanced features.
  • Smoother upgrades and recovery: Make updates more predictable and simplify backup, restore, and rollback workflows.

Is Netgate pfSense considered safe and secure for handling data?

Netgate pfSense is used to protect networks through firewall rules, segmentation, VPN access, and intrusion-detection or prevention tools. Users often value the control and visibility it provides, while also emphasizing that secure results depend on careful configuration; missing native multi-factor authentication for administrator access is a concern for some teams.

Netgate pfSense Reviews (326)

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Reviews

Netgate pfSense Reviews (326)

View 1 Video Reviews
4.7
326 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Jacob R.
JR
Jacob R.
Blogger
Small-Business (50 or fewer emp.)
"Great open source product"
5/5
What do you like best about Netgate pfSense?

Used pfSense software on a FreeBSD machine. When I saw Netgate was offering pre-configured hardware that was running it buying it was a no brainer. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Did have to contact support when I could not upgrade the Netgate 1100 to the latest build. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

We're glad to hear that you found our pre-configured hardware to be a great fit for running pfSense. Thank you for your support!

Verified User in Government Administration
UG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Robust, great throughput, stable and extremely reliable."
4.5/5
What do you like best about Netgate pfSense?

The product provides high level of security with high throughput, and is extremely reliable. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Can be a bit daunting with a high learning curve to set up the first time, for a non-technical person. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

We're glad to hear that you find Netgate pfSense to be robust, with great throughput and stable reliability. We understand that the initial setup may be daunting for non-technical users, and we're continuously working to improve our user experience.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"A solid performing firewall platform, ideal for budget conscious applications"
4/5
What do you like best about Netgate pfSense?

Low cost (in many cases free) firewall solution which can be run on no-brand hardware. Very stable. Advanced features such as load balancing, traffic shaping, multi-WAN support, hardware encryption support for VPN, etc. The capabilities of pfSense is comparable to very expensive enterprise grade systems that most SME's would be unable to afford. Incredibly flexible configuration allow policy based routing and incredibly granular control over how traffic is handled. Paid support available if required, making it ideal for budget commercial applications. Dedicated hardware is available if a turn-key solution is desired. However, the branded hardware is expensive for what it is, but comes with support, etc. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

The move from pfSense CE to Plus has made the platform feel a little less "open" (although still based on open source software). Now, the only install images available are old and need to be upgraded to from CE to Plus, to get the latest release. Some of the advanced features, if customised, can produce unexpected behavior. For example, I'm using traffic shaping and multi-WAN and have unresolved issues with incorrect shaping being applied during WAN fail-over scenarios. Branded appliances are a little expensive for their technical specs. Review collected by and hosted on G2.com.

Sam H.
SH
Sam H.
Small-Business (50 or fewer emp.)
"Powerful, simple and good value"
4.5/5
What do you like best about Netgate pfSense?

I like the ease through which I can set up network services. For instance it took minutes to create a self signed certificate for OpenVPN server and then setup clients on multiple operating systems including iOS. Now I can get to my gear behind the Netgate pfSense firewall using transport layer security from anywhere in the world without breaking the bank or fraying my nerves with complex setup. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

The process of an upgrade from a blank device to a fully functioning set of services lacked guidance on device but the online guides were adequate. Review collected by and hosted on G2.com.

FC
Ferucio C.
Mid-Market (51-1000 emp.)
Originally submitted 10/4/2023
"pfSense makes it easy to keep my network safe"
5/5
What do you like best about Netgate pfSense?

pfSense has an easy to use graphical user interface and plenty of documentation which can be referenced directly from the GUI. For those that enjoy command line, pfSense provides a CLI that is easy to use and that provides access to the core OS and additional controls. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

If you like spending money on expensive solutions then pfSense isn't for you. Review collected by and hosted on G2.com.

JP
john p.
Senior IT Specialist
Enterprise (> 1000 emp.)
"Best SMB firewall solution hands down"
5/5
What do you like best about Netgate pfSense?

I have been using pfsense since 2004 when it was monowall. It has changed greatly over the years and has added many enterprise features. It is affordable and scales well depending on the hardware it runs on.

We now have over 50 business customers using pfsense as their primary firewall. The only real problems we have had over the years are from hardware failures, but the software has always been rock solid, stable and secure. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

The only real issue I would like to see resolved is the backup and restore feature. It works great if you back up and restore the same (or at least the same model) hardware. However, if you are restoring to a system with different NIC's it can because a real pain in the backside as none of the interface names will match up properly. You then have to manually edit the config file with a text editor and change all of the interface names to it will work properly.

I would love to see a restore wizard that compares the backup file to the current hardware and makes it simple to match up the new interface names to the old ones. Review collected by and hosted on G2.com.

François D.
FD
François D.
Mid-Market (51-1000 emp.)
"Support"
5/5
What do you like best about Netgate pfSense?

The support is absolutely very good in many ways.

1- The community is fantastic.

2- The pfSense documentation is extensive and thorough

3- The business support model is fantastic by its availability and openness

(We bought a TAC enterprise contract and find, it is of really very good value). Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Even though the WebGUI is well organized and very descriptive it falls short of describing the full aspects of parameters and their incidences.

It would be great if it could be linked to the documentation or a wiki or even specific forum posts. Review collected by and hosted on G2.com.

Adam B.
AB
Adam B.
Mid-Market (51-1000 emp.)
"Customizable Firewall and Router with Great Performance"
5/5
What do you like best about Netgate pfSense?

It is a highly customizable firewall and router that will fit most of our clients' use cases. BGP IP announcement along with L3 firewall and basic routing with no vendor lock-in. We can buy direct from Netgate or put on a VM and deploy in minutes. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

No REST API Support in 2023 is making us slow down our installation of new pfSense deployments. The fractured features between pfSense+ and pfSense CE are a concern as we cannot review and audit source code for our stricter clients regarding upgrading and change notes between versions. Review collected by and hosted on G2.com.

CP
Craig P.
Computer Networking
Small-Business (50 or fewer emp.)
"pfSense is the best"
5/5
What do you like best about Netgate pfSense?

The stable firewall rules and powerful control mechanisms offered by pfSense have allowed us to manage internet access effectively and securely. One of the great things about pfSense is that it provides advanced features, such as creating and managing VPN connections for remote access, handling ACME Certificates and HAProxies, implementing load balancing and failover, and even creating custom captive portal pages for guest access. The web interface is user-friendly and intuitive, and the support community is always available and responsive. I highly recommend pfSense to anyone looking for a flexible and powerful firewall solution. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

For less experienced administrators, it can be a frustrating experience and may require a steep learning curve. While pfSense is a powerful and flexible firewall solution, it may not be the best fit for those lacking advanced networking skills. Review collected by and hosted on G2.com.

PA
Pappu A.
Mid-Market (51-1000 emp.)
"Best firewall"
4.5/5
What do you like best about Netgate pfSense?

All in one package. it has firewall and router and other plugins for proxy etc.. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Pfsense doe3s not have the any network monitoring packages etc.. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

We're glad to hear that you appreciate the all-in-one package that pfSense offers!

Questions about Netgate pfSense? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Carlos Vinicius L.
CL
Carlos Vinicius Lemos Meirelles
•
Last activity about 4 years ago

OpenVpn best report's?

GU
Guest User
•
Last activity about 3 years ago

What is pfSense used for?

0 Upvotes
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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

7%

Netgate pfSense Comparisons
Netgate pfSense Features
Multiple Concurrent Connections
Protocol Choices
Unlimited Bandwidth
Open Source Code
Policy Management
Logging and Reporting
Application Gateway
Load Balancing
Continuous Analysis
Intrusion Prevention