--- title: Netgate pfSense Reviews meta_title: 'Netgate pfSense Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 326 reviews by the users' company size, role or industry to find out how Netgate pfSense works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 326 scale: '5' date_modified: '2026-11-06' parent_category: name: Network Security url: https://www.g2.com/categories/network-security ---

Netgate pfSense Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

User Insights

Average based on 326 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Netgate pfSense Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Netgate pfSense, and what problem is it built to solve?

Netgate pfSense is firewall and router software from a technology company focused on network security and performance. It is built to address businesses’ and organizations’ need for secure, reliable networking.

What company sizes and industries is Netgate pfSense the best fit for?

Netgate pfSense shows its strongest fit among small businesses, with mid-market organizations also well represented. Its use spans several industries, with reviewer presence clustering around technology and education-related fields.
  • Company size — Small business: The most represented segment, including teams using it for business networks and client deployments.
  • Company size — Mid-market: Also well represented, including organizations using it across sites and network environments.
  • Industry — Technology and networking: Information technology and services, computer and network security, computer software, and computer networking appear prominently.
  • Industry — Education: Education management, higher education, and primary/secondary education are also represented.

How long does it take to implement Netgate pfSense across a team?

Implementation time varies with the setup, but getting to go-live in under a day is the most common reported experience. Other implementations take longer, especially when the configuration is more involved.
Time to go live Relative frequency
Under 1 day Most common
Under 1 month Also frequently reported
1–3 months Less common
3–6 months or over 12 months Occasionally reported

What customer support options does Netgate pfSense provide, and how do users find the overall support experience?

Support experiences are mixed: users describe knowledgeable, responsive help, while others find responses slow or the support process frustrating. The quality can depend on the issue and the support path involved; community resources and documentation are also part of how users find help.

What is the experience like for teams switching to Netgate pfSense from another tool?

Moving to Netgate pfSense from other firewall, router, and network-management products is often motivated by the need for more control and capability without the same licensing burden. Users describe gaining flexible configuration, broader features, and easier administration, though getting familiar with its approach can take some adjustment. Prior tools named include SonicWall, Cisco and Juniper products, Fortinet, and Ubiquiti systems.

What tools and platforms does Netgate pfSense integrate with, and how do these integrations help users get more value from the product?

Netgate pfSense offers 3 integrations. Users describe using integrations and connected services to extend network access and connect firewall management with other systems.
  • Cloud and developer tools: AWS Lambda
  • Firewall and security: Sophos Firewall
  • Networking and VPN: Tailscale
In practical use, these kinds of connections can complement network and VPN workflows, while reviewers also describe linking pfSense with identity services and cloud environments.

What features or capabilities could make Netgate pfSense even more useful?

Teams would benefit most from easier fleet management, more automation, and smoother administration for complex configurations. The recurring improvement requests include:
  • Centralized management: Manage and synchronize settings across multiple pfSense installations from one place.
  • API and automation support: Make deployments and routine configuration changes easier to automate.
  • Clearer administration and learning tools: Improve navigation, guidance, and explanations for settings and advanced features.
  • Smoother upgrades and recovery: Make updates more predictable and simplify backup, restore, and rollback workflows.

Is Netgate pfSense considered safe and secure for handling data?

Netgate pfSense is used to protect networks through firewall rules, segmentation, VPN access, and intrusion-detection or prevention tools. Users often value the control and visibility it provides, while also emphasizing that secure results depend on careful configuration; missing native multi-factor authentication for administrator access is a concern for some teams.

Netgate pfSense Reviews (326)

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Reviews

Netgate pfSense Reviews (326)

View 1 Video Reviews
4.7
326 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Luca D.
LD
Luca D.
Sistemista
Enterprise (> 1000 emp.)
"Ten years of experience in using pfssense, more than forty firewalls administered."
4/5
What do you like best about Netgate pfSense?

The software is flexible, working well in KVM-type VMs that I mainly use. With a little practice you can do anything with it. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

There are required features that have been lost for years and never implemented, such as a centralized administration console for sets of firewalls. Review collected by and hosted on G2.com.

JW
Jack W.
Sole proprietor
Small-Business (50 or fewer emp.)
Originally submitted 10/27/2022
"Simplicity makes small office firewall setup easy"
5/5
What do you like best about Netgate pfSense?

It's open source with the very best open-source ethos and practices. A high-quality exhaustive manual makes setup, implementation, modification, and troubleshooting easy. No vendor "we'll get back to you on that" horror story here. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Some of the repository committers are a little superficial when problems are reported. There was a DNS issue with the latest release that the dev team seemed reluctant to admit exists! However, with the usual crowdsourcing efficiency of open source, the user community was able to rub the developers' noses in it, so to speak :) Review collected by and hosted on G2.com.

Trevor Green .
T
Trevor Green .
Mid-Market (51-1000 emp.)
Originally submitted 8/14/2023
"Solid enterprise solution"
5/5
What do you like best about Netgate pfSense?

Simple use for basic needs as well as vast depths to fine tune and secure infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Reliance on 3rd party utilities (pfBlockerNG for example) Review collected by and hosted on G2.com.

SC
Shane C.
Mid-Market (51-1000 emp.)
"One of the best"
5/5
What do you like best about Netgate pfSense?

Very easy to use. If not, community support is there. Been faithful for the past 7 years Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Don't have any dislike so far. Appliance and software working great! Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

We're thrilled to hear that you've had a positive experience with Netgate pfSense for the past 7 years!

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Incredible support"
5/5
What do you like best about Netgate pfSense?

The documentation is incredibly detailed, and easy to follow. Everything just works. Any snags I've run into have been quickly resolved. Setup is super easy, and the capabilities are well beyond what I imagined Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

I have yet to find anything I dislike. The application has been perfect for our environment Review collected by and hosted on G2.com.

OD
Oscar D.
Técnico de Sistemas
Enterprise (> 1000 emp.)
"Economical Pfsense for small businesses"
5/5
What do you like best about Netgate pfSense?

They are very economical for being open source for companies that want to set up a firewall. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

It does not have a central console to manage multiple PFSense, support only in English. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

We appreciate your feedback and are pleased to hear that you find Netgate pfSense to be a cost-effective option for businesses looking to set up a firewall. We understand the limitations you've mentioned and are constantly working on enhancing our product to better meet the needs of our users. Thank you for bringing this to our attention.

John K.
JK
John K.
Director of IT
Mid-Market (51-1000 emp.)
Originally submitted 10/27/2022
"Powerful protection that is easy to use"
5/5
What do you like best about Netgate pfSense?

A very active community and excellent documentation Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

There are a lot of options that might overwhelm some people and some obscure features do not work as well as they should Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great appliance with great support"
5/5
What do you like best about Netgate pfSense?

It's a very efficient firewall and network management platform. I much better protected with this than with my ISP's router. Give me a lot more flexibility on how I want to segment my network. The TAC Lite support that comes with the appliance is great, the team is very fast to respond and resolve issues almost always on the first email. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

It's a bit complicated to setup but with some good research it's easy to find answers. There is a great community supporting it. Review collected by and hosted on G2.com.

DG
David G.
Programmer Analyst
Small-Business (50 or fewer emp.)
"10 years of pfSense Community Edition led me to buy NetGate hardware when the old hardware died"
5/5
What do you like best about Netgate pfSense?

The router and firewall software are absolutely top notch. I got a CCNA when it first came out and spent years with Cisco hardware and Microsoft software and thought I was dealing with the best, but a jerkoff tech kid I had to work with during a gig at IBM introduced me to pfSense Community Edition and I was instantly hooked. It's beyond comprehensive; it can do anything I'm called upon to do easily, and I'm confident it can do anything I can imagine doing. I'm not a network guy -- networking to me represents a 2-3 day chore at the beginning of a project where you slog and you Google and you tweak until sometime after 2 in the morning -- *ping* -- it starts working, you don't dare touch anything, and you get to start your job 3 days behind.

pfSense is the antithesis of that. Its documentation is fantastic, its support community unparalleled, and this time around when I replaced my hardware and just went with NetGate hardware it was even better. I had trouble getting it configured and their engineers quickly helped me isolate the problem (the ISP), very kindly helped me undo the hacked-together spoof-based solution I had come up with, and then helped me factory reset and configure the router correctly.

As I said, I'm no network guy -- but I know a lot of them, and I'm sure they'd agree. Go with pfSense. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

The only thing I can think of is the problem of "overchoice." The software is incredibly "plastic", which can be a good or bad thing -- if you're prone to address networking problems by just throwing switches and seeing what happens, well -- they give you one hell of a lot of switches.

But I for one appreciate it. They provide guides and wizards that work great, and if you go through the docs and read the community boards you never get the sense that their support group has lost interest in some aspect of their product and just hands you the rope to hang yourself with (my general experience with Microsoft, for example). Review collected by and hosted on G2.com.

JV
John V.
Small-Business (50 or fewer emp.)
Originally submitted 9/3/2023
"Regularly suggest others use Netgate appliances and pfSense."
5/5
What do you like best about Netgate pfSense?

Open-source backed with included updates. Enterprise features, regular community involvement. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Would like a (lower-level) command line interface for more rapid configuration. Review collected by and hosted on G2.com.

Questions about Netgate pfSense? Ask real users or explore answers from the community

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Carlos Vinicius L.
CL
Carlos Vinicius Lemos Meirelles
•
Last activity about 4 years ago

OpenVpn best report's?

GU
Guest User
•
Last activity about 3 years ago

What is pfSense used for?

0 Upvotes
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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

7%

Netgate pfSense Comparisons
Netgate pfSense Features
Multiple Concurrent Connections
Protocol Choices
Unlimited Bandwidth
Open Source Code
Policy Management
Logging and Reporting
Application Gateway
Load Balancing
Continuous Analysis
Intrusion Prevention