Introducing G2.ai, the future of software buying.Try now
GoodAccess
Sponsored
GoodAccess
Visit Website
Product Avatar Image
Netgate pfSense

By Netgate

4.8 out of 5 stars

How would you rate your experience with Netgate pfSense?

GoodAccess
Sponsored
GoodAccess
Visit Website
It's been two months since this profile received a new review
Leave a Review

Netgate pfSense Reviews & Product Details

Profile Status

This profile is currently managed by Netgate pfSense but has limited features.

Are you part of the Netgate pfSense team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Netgate pfSense Integrations

(2)
Integration information sourced from real user reviews.
Product Avatar Image

Have you used Netgate pfSense before?

Answer a few questions to help the Netgate pfSense community

Netgate pfSense Reviews (322)

View 1 Video Reviews
Reviews

Netgate pfSense Reviews (322)

View 1 Video Reviews
4.8
322 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
OD
Técnico de Sistemas
Enterprise (> 1000 emp.)
"Economical Pfsense for small businesses"
What do you like best about Netgate pfSense?

They are very economical for being open source for companies that want to set up a firewall. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

It does not have a central console to manage multiple PFSense, support only in English. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

We appreciate your feedback and are pleased to hear that you find Netgate pfSense to be a cost-effective option for businesses looking to set up a firewall. We understand the limitations you've mentioned and are constantly working on enhancing our product to better meet the needs of our users. Thank you for bringing this to our attention.

John K.
JK
Director of IT
Mid-Market (51-1000 emp.)
"Powerful protection that is easy to use"
What do you like best about Netgate pfSense?

A very active community and excellent documentation Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

There are a lot of options that might overwhelm some people and some obscure features do not work as well as they should Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Great appliance with great support"
What do you like best about Netgate pfSense?

It's a very efficient firewall and network management platform. I much better protected with this than with my ISP's router. Give me a lot more flexibility on how I want to segment my network. The TAC Lite support that comes with the appliance is great, the team is very fast to respond and resolve issues almost always on the first email. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

It's a bit complicated to setup but with some good research it's easy to find answers. There is a great community supporting it. Review collected by and hosted on G2.com.

DG
Programmer Analyst
Small-Business (50 or fewer emp.)
"10 years of pfSense Community Edition led me to buy NetGate hardware when the old hardware died"
What do you like best about Netgate pfSense?

The router and firewall software are absolutely top notch. I got a CCNA when it first came out and spent years with Cisco hardware and Microsoft software and thought I was dealing with the best, but a jerkoff tech kid I had to work with during a gig at IBM introduced me to pfSense Community Edition and I was instantly hooked. It's beyond comprehensive; it can do anything I'm called upon to do easily, and I'm confident it can do anything I can imagine doing. I'm not a network guy -- networking to me represents a 2-3 day chore at the beginning of a project where you slog and you Google and you tweak until sometime after 2 in the morning -- *ping* -- it starts working, you don't dare touch anything, and you get to start your job 3 days behind.

pfSense is the antithesis of that. Its documentation is fantastic, its support community unparalleled, and this time around when I replaced my hardware and just went with NetGate hardware it was even better. I had trouble getting it configured and their engineers quickly helped me isolate the problem (the ISP), very kindly helped me undo the hacked-together spoof-based solution I had come up with, and then helped me factory reset and configure the router correctly.

As I said, I'm no network guy -- but I know a lot of them, and I'm sure they'd agree. Go with pfSense. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

The only thing I can think of is the problem of "overchoice." The software is incredibly "plastic", which can be a good or bad thing -- if you're prone to address networking problems by just throwing switches and seeing what happens, well -- they give you one hell of a lot of switches.

But I for one appreciate it. They provide guides and wizards that work great, and if you go through the docs and read the community boards you never get the sense that their support group has lost interest in some aspect of their product and just hands you the rope to hang yourself with (my general experience with Microsoft, for example). Review collected by and hosted on G2.com.

JV
Small-Business (50 or fewer emp.)
"Regularly suggest others use Netgate appliances and pfSense."
What do you like best about Netgate pfSense?

Open-source backed with included updates. Enterprise features, regular community involvement. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Would like a (lower-level) command line interface for more rapid configuration. Review collected by and hosted on G2.com.

Mohammed M.
MM
Information Technology Department Manager
Small-Business (50 or fewer emp.)
"Using pfsense for more then 10 years"
What do you like best about Netgate pfSense?

Open source, stable, has everything you need or may need Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Not being used lot by business also no image for raspberry pi Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

We're thrilled to hear that you've been using pfSense for over 10 years and that you find it open source, stable, and feature-rich.

Michal M.
MM
Principal Engineer
Small-Business (50 or fewer emp.)
"Great alternative to edge firewalls / routers"
What do you like best about Netgate pfSense?

pfSense has great documentation and even better support. Even TAC Lite users get to enjoy pretty much immediate professional support with staff based in Texas!

Setup is quite simple. Very sensible defaults out of the box. Uptime is pretty much determined by the frequenc of updates. It's rock stable and solid! Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Prices of their lower end appliances perhaps. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

Thank you for your positive feedback! We're glad to hear that you find our documentation and support to be valuable. We understand that pricing is an important consideration and we are always looking for ways to provide the best value for our customers. We appreciate your support and trust in Netgate pfSense!

RP
Mid-Market (51-1000 emp.)
"Excellent"
What do you like best about Netgate pfSense?

Interconnect branches with VPN, with external service providers and employees. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Difficulty in routing OpenVPN through an IPsec connection. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

Thank you for your support and feedback!

Verified User in Primary/Secondary Education
AP
Mid-Market (51-1000 emp.)
"Netgate user review"
What do you like best about Netgate pfSense?

Someone that can help support the product when time is of the essence. Once we received our product, it was of high quality with high quality support. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Their support is a bit clunky, and the ordering process was opaque. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

We are glad to hear that you found our product to be of high quality with high quality support. We are constantly working to improve our support process to make it more efficient and user-friendly.

GR
Responsable des applications
Mid-Market (51-1000 emp.)
"A versatile, professional firewall"
What do you like best about Netgate pfSense?

Easy to configure & versatile community Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Lack of video tutorials on the various modules

No native CrowdSec module Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

We appreciate your positive feedback on the ease of configuration and versatility of Netgate pfSense. We understand the need for more video tutorials on the modules and will take this into consideration for future improvements. Thank you for sharing your experience.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

7%

Netgate pfSense Comparisons
Product Avatar Image
FortiGate-VM NGFW
Compare Now
Product Avatar Image
Sophos Firewall
Compare Now
Product Avatar Image
Palo Alto Networks Next-Generation Firewalls
Compare Now
Netgate pfSense Features
Multi-Device Usage
Multiple Concurrent Connections
Protocol Choices
Policy Management
Logging and Reporting
Application Gateway
Load Balancing
Continuous Analysis
Intrusion Prevention
Virtual Private Network (VPN)
URL Filtering
Availability